Cisco Finesse Alternatives (September 2025)

Webex Calling is a cloud-based phone system with all the PBX and collaboration essentials to meet your business needs. Experience a cloud-based phone system without the management complexities.

As work-from-home policies persist, AT&T offers businesses remote contact center capabilities at no charge for 90 days.

TASKE creates software for contact center management that monitors activity in up-to-the-second real-time and reports on performance. See what every agent and resource in your business is doing.

Cisco Catalyst SD-WAN Manager (formerly vManage) is a highly customizable dashboard that simplifies and automates the deployment, configuration, management, and operation for Cisco SD-WAN.

Omnichannel Call Center Software in the Cloud Nectar Desk keeps your client communication under one interface and gives a Free Trial.

Fuze Contact Center | Fuze Contact Center is a fully integrated contact center as a service (CCaaS) solution that harnesses the power of Fuze’s global unified communications as a service (UCaaS) platform to provide a powerful call routing engine and ensure callers are directed to the right agent quickly, securely, and most importantly, with crystal clear voice quality. Agents and supervisors can log-in from anywhere, on any device with Fuze Contact Center.

The Genesys Cloud CX contact center platform empowers your business to provide exceptional service across the customer journey. Discover great CX today.

Nextiva unites every conversation along the entire customer journey. One business communication platform for voice video, chat, social media, and email.

Cisco Duo is a user-centric zero-trust security platform with two-factor authentication to protect access to sensitive data for all users, devices, and applications.

Every customer interaction is crucial to building brand loyalty. Xima's Cloud Contact Center is a fully customizable and easy-to-use solution .

Improve agent performance with Knowledge Assist, the knowledge base solution from Verizon. Build trust with the help of this knowledge management solution.

Tenfold connects systems of engagement and customer data to enable contextual continuous conversations. Get a free demo today.

Five9 delivers the most reliable cloud contact center that empowers organizations to deliver extraordinary customer experiences. Request a demo!

Talkdesk is a global cloud contact center leader for modern AI-powered customer service that is trusted, flexible, and innovative. Get a demo today.

Make your employees’ lives easier with Genesys Cloud EX. Get an all-in-one employee experience solution. Discover better EX today.

Elevate Your Brand and Improve Customer Loyalty with Best in Class Contact Center Solutions and Workforce Performance Software in the Cloud.

Turn your contact center into a customer experience powerhouse and hub of ai-driven business insights with powerful customer care software.

Discover how Avaya's contact center expertise and solutions help transform your organization’s customer experience objectives into measurable results.

Cisco IoT Control Center is a comprehensive solution empowering businesses to manage and monetize their Internet of Things (IoT) devices efficiently.

With Observe.AI, contact centers can act faster with real-time insights and guidance to improve performance, from more sales to higher retention

Get much more than industry-leading VPN client connectivity. Cisco AnyConnect protects your enterprise resources through a single agent. See how.

Enterprise Communications Platform as a Service (CPaaS)

Help remote and in-house contact center teams stay engaged and deliver great customer experiences.

ISE is a next-generation NAC solution used to manage endpoint, user, and device access to network resources within a zero-trust architecture.

Enhance agent efficiency and effectiveness with our AI-powered solution that seamlessly integrates into your agent workspace platform.

Lower support costs while providing a top-tier customer experience every time. Unlock efficiency with the only autonomous customer support AI platform.

Intalk.io is Cloud Call Center Dialer software and best IVR service provider in India. Virtual Call Center Management Software with online ticketing system, Salesforce CTI Integration, ZOHO Telephony API and Freshdesk Phone Integration.

Business communication solutions from net2phone streamline workflows, effortlessly collaborate, and build customer relationships that last.

Easily optimize your multicloud network with Cisco ACI. Use a secure, automated software defined network (SDN) solution to accelerate your network deployments.

Infinite Connect offers powerful unified cloud communications as a service, team collaboration tools, and VoIP phone service for business.

Cisco is a worldwide technology leader. Our purpose is to power an inclusive future for all through software, networking, security, computing, and more solutions.

Delight customers with Anywhere365, the cloud-based contact center integrated with Microsoft Teams. Enhance communication, save time and save money.

Take the first step to innovative workplace communication with a stable communication core, advanced collaboration tools, and best-of-breed integrations that keep your tech stack intact.

Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses.

Unlock the value of your contact center and improve customer experience with the industry's most powerful conversation intelligence platform.

Cisco is a worldwide technology leader. Our purpose is to power an inclusive future for all through software, networking, security, computing, and more solutions.

Genesys is a leader for omnichannel customer experience & contact center solutions, trusted by 10,000+ companies in over 100 countries.

Cisco is a worldwide technology leader. Our purpose is to power an inclusive future for all through software, networking, security, computing, and more solutions.

Cisco is a worldwide technology leader. Our purpose is to power an inclusive future for all through software, networking, security, computing, and more solutions.

Verint Speech Analytics helps you to transcribe & analyze millions of calls, discover customer insights & improve contact center performance

Zenarate AI Coach is the simulation training software for improving agent performance during live customer and prospect engagements.

Lower support costs while providing a top-tier customer experience every time. Unlock efficiency with the only autonomous customer support AI platform.

Playvox Quality Management (QM) helps contact centers improve service as they scale. From setting goals to workload assignments, go beyond QA.

Dialpad Ai Contact Center is a robust, easily scalable customer service software with AI-enabled real-time assist, sentiment analysis, and more. Get a demo >>>

Enthu's conversation intelligence software helps you improve contact center performance without listening to even a single call. Experience it now.

Self-service, live coaching, & post call insights. Generative AI-driven contact center intelligence allows teams to make every customer conversation count.

Tiledesk empowers businesses to establish AI Agents across various channels, offering automated customer service and enhancing customer engagement. Get started free.

Deliver seamless omnichannel experiences with customer experience and contact center solutions from Verizon Business. Drive loyalty and capture the voice of the customer.

CX organizations use AMC Technology's DaVinci to unify systems, trigger workflows and provide seamless customer interactions...

Generative and conversational AI powered customer service agents for your business. Get a demo or try free now!

The #1 Real-Time Guidance Platform for Contact Centers powered by AI. Help agents say the right thing on every call. Learn More.

The best cloud-based contact centre software. Handle voice, email, web chat, SMS, and all communication via social media channels in one solution.

Automate your call center and provide more personalized, intuitive, and AI-driven customer service interactions.

VICIdial is a full-featured, open-source, Enterprise-level Contact Center solution being used by thousands of companies in over 100 countries around the world.

Shark sales engagement platform enables your team to create customer specific, ROI-based business cases.

Discover Cisco Intersight IT Operations Platform and operate your Cisco UCS, converged, and hyperconverged infrastructure from one place.

Build relationships that last with the only AI purpose-built platform for customer experience (CX)

Get stunning online collaboration desktops and dedicated virtual assistants.

Meet your customers in any app or website in seconds with in-person guided CX solutions from Glance. Learn more and request a demo today.

Solve hybrid work with smarter video conferencing. Webex Meetings provides cost-effective enterprise solutions for virtual meetings and collaboration.

Teamwork Desk is a help desk ticketing system that allows you to centralize communication and improve transparency, so you can focus on customer happiness.

Cisco Secure IPS (NGIPS) provides contextual awareness, security intelligence, and advanced threat protection against attacks and malware.

Cisco Security Manager is an enterprise solution that helps organizations scale efficiently and manage a wide range of Cisco security devices.

Powered by innovative technology and a human-forward mission, our customers see greater returns, find efficiencies, and report an increase in employee and customer retention.

Cisco FindIT Network Manager is a network management tool for deploying and maintaining Cisco 100 to 500 Series switches, routers, and wireless access points.

ISE gives you a next-generation NAC solution that offers guest access, profiling, and BYOD. They are enforced by role-based software-defined segmentation.

With industry leading video conferencing, calling, and contact center solutions, Webex fuels hybrid work for businesses of all sizes.

Level AI's call center AI uses semantic intelligence to understand support interactions to improve contact center team performance. Request a demo today.

CogniSaaS is a customer-centric onboarding and implementation platform that enables cross-functional collaboration with internal and external stakeholders.

Security solutions for networking, data center, cloud, and collaboration, powered by a unified platform with easy integration for third-party apps and solutions.

Achieve better claimant outcomes with FINEOS Claims Management Software - the leading solution for Life, Accident & Health insurance claims.

SPP.co is the all-in-one customizable client portal software for agencies. Set up a branded white label customer portal to streamline your agency operations.

One-stop Cloud Communication Platform. Try Acefone’s omnichannel services, cloud contact centers, & virtual number calling. Get Free Trial Now!

Improve productivity with scalable, easy-to-manage small business wireless access points and mesh extenders with Cisco Designed

Zimbra: A Cloud-Hosted Collaboration Software and Email Platform That Integrates With Proprietary Business Solutions

Automate the provisioning of your data center network infrastructure with Cisco Nexus Dashboard, our operations and automation networking platform.

Our contact center automation platform integrates easily with your ACD and WFM systems, offering real-time support to frontline agents.

Omnichannel Contact Center Platform. Connect Southeast Asia Virtual Phone Numbers

🚀 Build with Multi-Agent RAG Framework - LLM AI for Custom Chat Assistant Solutions 🛠️🤖 Effortlessly customize & deploy chatbots to enhance user experience.

Cisco Catalyst SD-WAN works with your existing infrastructure to let you connect any user to any application, anywhere in the world.

The best collaborative platform to get feedback and creative input from clients and internal teams.

The Glia unified interaction platform transforms how financial institutions connect with their customers using Messaging, Video, Voice, CoBrowsing, and AI.

Recapped is the #1 platform for B2B sellers to collaborate with their prospects, customers, and partners. Execute the perfect sales process, enable your buyers, and forecast accurately with the Customer Collaboration Platform, Mutual Action Plans, Digital Sales Rooms, and Customer Onboarding Checklists. Enforce sales processes and sales methodologies like MEDDPICC, MEDDICC, BANT, and more.

Mitel previously offered several Unified Communications as-a-Service (UCaaS) products as part of its portfolio.

Finacle Online Banking is an advanced, cloud-native internet banking solution that helps banks onboard, sell, service and engage better.

Mattermost is a secure collaboration platform for accelerating mission critical work in complex environments.

See how Resolve Software Group, leading provider of Case Management software solutions, has helped transform organisations worldwide.

Simplify360 is the only platform you need to deliver amazing CX, manage online reputation, automate support and take control of your social media.

Collaborate with AI that speaks your voice, integrated with your knowledge and filled with freshest trends on the web.

Butter is an all in one virtual collaboration platform that empowers you to run highly engaging and effective collaborative sessions!

Digitize your supply chain with Winddle: a collaborative platform for real-time purchase order monitoring. Enhance reactivity, anticipate risks, and ensure optimal customer experiences.

TCS BaNCS Digital helps financial institutions to redesign their digital banking strategy to deliver personalized and enhance user experience. Learn more.

Cisco Defense Orchestrator is a cloud-based security policy manager that simplifies and unifies policy across your Cisco firewalls and IOS devices.

Software Suite for Venture Capital, Corporate Venture Private Equity, Family Offices & Investment Bank Manage your dealflow, support your portfolio companies, track your performances in real-time and raise your next fund with edda.

The most popular open source content collaboration platform for tens of millions of users at thousands of organizations across the globe

Vonage offers flexible and scalable voice, messaging, video and data capabilities across Unified Communications, Contact Centers and Communications APIs.

SearchUnify is a unified cognitive platform that powers enterprise search, insights engine, & AI-powered apps for better customer support & self-service.

Use C2's simple, customer-centric platform to save time and increase IT operational effectiveness. Master your IT service workflows with C2 today.

LivePerson's Conversational AI platform helps brands embrace digital-first customer conversations for better scale, engagement, and results.