Daktela Ratings (September 2025)
This page breaks down Daktela ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Daktela’s overall reputation. This data-driven overview will show you exactly how Daktela is rated - including how it compares to competitors.
Daktela's Overall Rating Summary
- Average Rating:4.7/5
- Total Reviews:69 reviews
- Sources:G2, Capterra, Trustpilot, Trustradius, Getapp, Softwareadvice
- Last updated:September 1, 2025
Daktela Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.8/5 | 48+ reviews | 01.09.25 |
 Capterra | 4.3/5 | 3+ reviews | 01.09.25 |
 Trustpilot | 3.4/5 | 2+ reviews | 01.09.25 |
 Trustradius | 5/5 | 10+ reviews | 05.08.25 |
 Getapp | 4.3/5 | 3+ reviews | 01.09.25 |
 Softwareadvice | 4.3/5 | 3+ reviews | 01.09.25 |
What is Daktela?
Daktela offers a cloud-based contact center solution that integrates voice, email, web chat, SMS, and social media channels into one application, featuring CRM, real-time wallboards, and more. It provides advanced functionalities such as smart routing, ticketing, call recording, REST API, knowledge base, CRM, outbound campaigns, and customizable statistics and wallboards. The platform supports true omnichannel communication, in-house AI capabilities, and 24x7 local phone support, with flexible module selection and guided installation.
🤔 Daktela vs Competitors: How Do Ratings Compare?
Check out Daktela AlternativesFrequently Asked Questions
How trustworthy is Daktela?
According to G2 and Trustradius review sites Daktela holds ratings of 4.8/5 and 5/5 respectively from 58 reviews, highlights excellent reputation and user approval as of September 2025.
How many stars is Daktela rated?
Daktela has an average star rating of 4.7 out of 5 stars based on average of 69 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Daktela public reviews pages on platforms: G2, Capterra, Trustpilot, Trustradius, Getapp, Softwareadvice. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Daktela is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.