Daktela Alternatives (January 2026)

The best cloud-based contact centre software. Handle voice, email, web chat, SMS, and all communication via social media channels in one solution.

4.7/5

69+ reviews

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1.
Cloud Contact Center Solution for High-Volume Sales and Customer Service | LeadDesk
http://www.leaddes
.com/

Meet a cloud contact center software that can help you triple your outbound sales and make your customer service truly omnichannel.

2.
Best Omnichannel Call Center Software | Bright Pattern
http://www.brightpatter
.com/

Effortless Omnichannel Communications Across Voice, IVR, Email, Chat, SMS, MMS, Messengers with Omnichannel Quality Management and a Powerful Mobile App

3.
Top-Rated Contact Center Software | Built For Your Favorite CRM
https://www.alowar
.com/

Enjoy unlimited calls + texts from $30/agent/month. Integrates with HubSpot, Zoho, and more! Complete with Power Dialer and automation tools.

4.
All-in-one cloud communication solutions for every business
https://www.acefon
.com/uk/

One-stop Cloud Communication Platform. Try Acefone’s omnichannel services, cloud contact centers, & virtual number calling. Get Free Trial Now!

5.
Call Center Software in the Cloud - Nectar Desk
https://www.nectardes
.com/

Omnichannel Call Center Software in the Cloud Nectar Desk keeps your client communication under one interface and gives a Free Trial.

6.
Home | Xima Software | Cloud Contact Center
https://ximasoftwar
.com/

Every customer interaction is crucial to building brand loyalty. Xima's Cloud Contact Center is a fully customizable and easy-to-use solution .

7.
Cloud Contact Center Platform | CCaaS | AI-Powered
https://www.talkdes
.com/

Talkdesk is a global cloud contact center leader for modern AI-powered customer service that is trusted, flexible, and innovative. Get a demo today.

8.
Anywhere365® - Cloud Contact Center for Microsoft Teams
https://anywhere36
.io/

Delight customers with Anywhere365, the cloud-based contact center integrated with Microsoft Teams. Enhance communication, save time and save money.

9.
Dialpad Ai Contact Center - Customer Service Software
https://www.dialpa
.com/ai-contact-center/

Dialpad Ai Contact Center is a robust, easily scalable customer service software with AI-enabled real-time assist, sentiment analysis, and more. Get a demo >>>