Talkdesk Ratings (September 2025)
This page breaks down Talkdesk ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Talkdesk’s overall reputation. This data-driven overview will show you exactly how Talkdesk is rated - including how it compares to competitors.
Talkdesk's Overall Rating Summary
- Average Rating:4.1/5
- Total Reviews:6,949 reviews
- Sources:G2, Capterra, Trustpilot, Trustradius, Gartner, Getapp, Softwareadvice
- Last updated:September 1, 2025
Talkdesk Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.4/5 | 2,459+ reviews | 01.09.25 |
 Capterra | 4.5/5 | 733+ reviews | 01.09.25 |
 Trustpilot | 1.8/5 | 867+ reviews | 01.09.25 |
 Trustradius | 4/5 | 679+ reviews | 01.09.25 |
 Gartner | 4.3/5 | 745+ reviews | 01.09.25 |
 Getapp | 4.5/5 | 733+ reviews | 01.09.25 |
 Softwareadvice | 4.5/5 | 733+ reviews | 01.09.25 |
What is Talkdesk?
Talkdesk offers an AI-powered cloud contact center platform that transforms customer experiences, reduces costs, and enhances operational efficiencies. Key features include cutting after-call work to 2 seconds, improving self-service rates, speeding automation, and uncovering insights. Industry-specific solutions and capabilities such as omnichannel engagement, workforce engagement, and low-code customization are also highlighted.
🤔 Talkdesk vs Competitors: How Do Ratings Compare?
Check out Talkdesk AlternativesFrequently Asked Questions
How trustworthy is Talkdesk?
According to G2 and Capterra review sites Talkdesk holds ratings of 4.4/5 and 4.5/5 respectively from 3,192 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is Talkdesk rated?
Talkdesk has an average star rating of 4.1 out of 5 stars based on average of 6,949 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Talkdesk public reviews pages on platforms: G2, Capterra, Trustpilot, Trustradius, Gartner, Getapp, Softwareadvice. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Talkdesk is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.