LeadDesk Ratings (September 2025)
This page breaks down LeadDesk ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand LeadDesk’s overall reputation. This data-driven overview will show you exactly how LeadDesk is rated - including how it compares to competitors.
LeadDesk's Overall Rating Summary
- Average Rating:2.6/5
- Total Reviews:127 reviews
- Sources:G2, Capterra, Trustpilot, Getapp, Softwareadvice
- Last updated:September 1, 2025
LeadDesk Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4/5 | 12+ reviews | 01.09.25 |
 Capterra | 4.6/5 | 14+ reviews | 06.04.25 |
 Trustpilot | 1.2/5 | 75+ reviews | 01.09.25 |
 Getapp | 4.8/5 | 13+ reviews | 01.09.25 |
 Softwareadvice | 4.8/5 | 13+ reviews | 01.09.25 |
What is LeadDesk?
LeadDesk offers a cloud-based contact center solution with features such as outbound sales, omnichannel customer service, workforce engagement, and AI and automation capabilities. The platform includes tools like automatic dialers, click-to-call, predictive dialers, chatbots, and IVR, ensuring high-quality audio and 99.95% uptime. LeadDesk is designed to be fully customizable, compliant with market regulations, and supports over 500 million calls per year.
🤔 LeadDesk vs Competitors: How Do Ratings Compare?
Check out LeadDesk AlternativesFrequently Asked Questions
How many stars is LeadDesk rated?
LeadDesk has an average star rating of 2.6 out of 5 stars based on average of 127 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from LeadDesk public reviews pages on platforms: G2, Capterra, Trustpilot, Getapp, Softwareadvice. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for LeadDesk is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.