Cresta Ratings (September 2025)
This page breaks down Cresta ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Cresta’s overall reputation. This data-driven overview will show you exactly how Cresta is rated - including how it compares to competitors.
Cresta's Overall Rating Summary
- Average Rating:4.1/5
- Total Reviews:102 reviews
- Sources:G2, Capterra, Trustradius, Facebook, Getapp, Softwareadvice
- Last updated:September 1, 2025
Cresta Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.2/5 | 41+ reviews | 01.09.25 |
 Capterra | 5/5 | 1+ reviews | 01.09.25 |
 Trustradius | 4.5/5 | 9+ reviews | 06.04.25 |
 Facebook | 3.9/5 | 49+ reviews | 07.03.25 |
 Getapp | 5/5 | 1+ reviews | 01.09.25 |
 Softwareadvice | 5/5 | 1+ reviews | 01.09.25 |
What is Cresta?
Cresta is an enterprise-grade generative AI platform built for contact centers, offering real-time agent assistance, quality management, and coaching. It analyzes every conversation to uncover customer insights and behavioral best practices, driving better business outcomes with AI-native quality assurance automation and real-time guidance. The platform empowers non-technical leaders to train, test, and deploy AI models with a no-code command center, ensuring ultra-low latency transcription and inference at the speed of human conversation.
🤔 Cresta vs Competitors: How Do Ratings Compare?
Check out Cresta AlternativesFrequently Asked Questions
How trustworthy is Cresta?
According to G2 and Trustradius review sites Cresta holds ratings of 4.2/5 and 4.5/5 respectively from 50 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is Cresta rated?
Cresta has an average star rating of 4.1 out of 5 stars based on average of 102 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Cresta public reviews pages on platforms: G2, Capterra, Trustradius, Facebook, Getapp, Softwareadvice. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Cresta is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.