Cognigy.AI Ratings (September 2025)
This page breaks down Cognigy.AI ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Cognigy.AI’s overall reputation. This data-driven overview will show you exactly how Cognigy.AI is rated - including how it compares to competitors.
Cognigy.AI's Overall Rating Summary
- Average Rating:4.8/5
- Total Reviews:227 reviews
- Sources:G2, Capterra, Gartner, Trustradius, Getapp, Softwareadvice
- Last updated:September 1, 2025
Cognigy.AI Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.6/5 | 13+ reviews | 01.09.25 |
 Capterra | 4.8/5 | 22+ reviews | 01.09.25 |
 Gartner | 4.8/5 | 138+ reviews | 07.07.25 |
 Trustradius | 5/5 | 10+ reviews | 01.09.25 |
 Getapp | 4.8/5 | 22+ reviews | 01.09.25 |
 Softwareadvice | 4.8/5 | 22+ reviews | 01.09.25 |
What is Cognigy.AI?
Cognigy.AI is an enterprise-grade Contact Center AI Platform that offers features such as AI Agent Manager, Voice Gateway, Generative AI, Knowledge AI, NLU, Multimodal CX, Agent Copilot, Live Chat, and Insights. It supports customer engagement through pre-trained AI Agents for Phone & Voice, Chat & Messaging, and Sales & Marketing, and integrates with platforms like Amazon Connect, Avaya, Genesys, NICE, and 8x8. The platform is designed to enhance customer service with capabilities like low-code automation, turnkey voice connectivity, semantic search, cross-channel journeys, and real-time AI coaching.
🤔 Cognigy.AI vs Competitors: How Do Ratings Compare?
Check out Cognigy.AI AlternativesFrequently Asked Questions
How trustworthy is Cognigy.AI?
According to Gartner and Capterra review sites Cognigy.AI holds ratings of 4.8/5 and 4.8/5 respectively from 160 reviews, highlights excellent reputation and user approval as of September 2025.
How many stars is Cognigy.AI rated?
Cognigy.AI has an average star rating of 4.8 out of 5 stars based on average of 227 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Cognigy.AI public reviews pages on platforms: G2, Capterra, Gartner, Trustradius, Getapp, Softwareadvice. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Cognigy.AI is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.