LivePerson Ratings (September 2025)
This page breaks down LivePerson ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand LivePerson’s overall reputation. This data-driven overview will show you exactly how LivePerson is rated - including how it compares to competitors.
LivePerson's Overall Rating Summary
- Average Rating:3.6/5
- Total Reviews:838 reviews
- Sources:G2, Trustpilot, Trustradius, Gartner, Getapp, Facebook
- Last updated:September 1, 2025
LivePerson Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.3/5 | 185+ reviews | 01.09.25 |
 Trustpilot | 1.3/5 | 122+ reviews | 01.09.25 |
 Trustradius | 4.5/5 | 106+ reviews | 01.09.25 |
 Gartner | 4.2/5 | 31+ reviews | 01.09.25 |
 Getapp | 4.4/5 | 40+ reviews | 07.07.25 |
 Facebook | 3.7/5 | 354+ reviews | 03.02.25 |
What is LivePerson?
LivePerson's Conversational Cloud® platform accelerates contact center transformation, enhances agent productivity, and delivers personalized customer experiences through digital customer conversations. Key features include AI-driven customer intent identification, generative AI for large language models, and a comprehensive suite of integrations to optimize conversations and streamline IT service management. The platform supports various industries and use cases, offering solutions like digital transformation, voice to digital, and conversational commerce, with proven outcomes such as reduced operating costs and increased customer satisfaction.
🤔 LivePerson vs Competitors: How Do Ratings Compare?
Check out LivePerson AlternativesFrequently Asked Questions
How many stars is LivePerson rated?
LivePerson has an average star rating of 3.6 out of 5 stars based on average of 838 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from LivePerson public reviews pages on platforms: G2, Trustpilot, Trustradius, Gartner, Getapp, Facebook. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for LivePerson is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.