Medallia Agent Connect Ratings (September 2025)
This page breaks down Medallia Agent Connect ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Medallia Agent Connect’s overall reputation. This data-driven overview will show you exactly how Medallia Agent Connect is rated - including how it compares to competitors.
Medallia Agent Connect's Overall Rating Summary
- Average Rating:4.5/5
- Total Reviews:367 reviews
- Sources:G2, Capterra, Trustradius, Getapp, Softwareadvice, Trustpilot
- Last updated:September 1, 2025
Medallia Agent Connect Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.6/5 | 274+ reviews | 01.09.25 |
 Capterra | 4.9/5 | 18+ reviews | 01.09.25 |
 Trustradius | 2/5 | 10+ reviews | 01.09.25 |
 Getapp | 4.9/5 | 18+ reviews | 01.09.25 |
 Softwareadvice | 4.9/5 | 18+ reviews | 01.09.25 |
 Trustpilot | 3.6/5 | 29+ reviews | 01.09.25 |
What is Medallia Agent Connect?
Medallia offers a comprehensive platform for customer and employee experience management, featuring capabilities such as comprehensive feedback capture, role-based reporting, AI & analytics, and seamless integrations. Their solutions include end-to-end customer experience management, employee listening and activation, and advanced contact center tools like conversation intelligence and quality management. Medallia's platform also supports enterprise-grade security, flexible pricing, and personalized coaching to enhance agent engagement and service quality.
🤔 Medallia Agent Connect vs Competitors: How Do Ratings Compare?
Check out Medallia Agent Connect AlternativesFrequently Asked Questions
How trustworthy is Medallia Agent Connect?
According to G2 and Capterra review sites Medallia Agent Connect holds ratings of 4.6/5 and 4.9/5 respectively from 292 reviews, indicating a strong level of trust and satisfaction among users as of September 2025.
How many stars is Medallia Agent Connect rated?
Medallia Agent Connect has an average star rating of 4.5 out of 5 stars based on average of 367 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Medallia Agent Connect public reviews pages on platforms: G2, Capterra, Trustradius, Getapp, Softwareadvice, Trustpilot. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Medallia Agent Connect is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.