Medallia Agent Connect Alternatives (January 2026)

Medallia Agent Connect: Empower your customer service teams from anywhere

https://www.medalli.com/products/agent-connect/

Help remote and in-house contact center teams stay engaged and deliver great customer experiences.

4.5/5

367+ reviews

Reviewed on:

Medallia Customer Experience

https://www.medalli

.com/suite/customer-experience/

Create exceptional customer experiences at scale with Medallia

Medallia Digital Experience Analytics - Medallia

https://www.medalli

.com/products/digital-experience-analytics/

Enhance your digital customer experience using powerful Medallia Digital Experience Analytics to capture real-time insights impacting digital experience.

Transform experiences and deliver results with Medallia Concierge

https://www.medalli

.com/products/concierge/

Medallia Concierge is an intelligent text and in-app messaging solution that personalizes, and elevates customer experiences and builds loyalty.

Customer Experience (CX) Management Software - Qualtrics

https://www.qualtric

.com/customer-experience/

Hear every customer’s voice, fix every broken experience, and increase customer loyalty and spend with Qualtrics XM.

Consumer Behavior Insights Platform - Medallia

https://www.medalli

.com/products/sense360/

Harness data-rich insights across transactions, surveys, and foot traffic with Sense360 by Medallia, the leading consumer behavior insights platform.

Genesys Cloud EX — improving employee experience | Genesys

https://www.genesy

.com/genesys-cloud-ex/

Make your employees’ lives easier with Genesys Cloud EX. Get an all-in-one employee experience solution. Discover better EX today.

Conversation Intelligence for Customer Experience

https://callmine

.com/

Unlock the value of your contact center and improve customer experience with the industry's most powerful conversation intelligence platform.

Leverage simplified end-to-end video research solution with Medallia Video.

https://www.medalli

.com/products/video/

With Medallia video, capture richer insights from your customers and bring their stories to life while driving ROI for your business.

Avaya Experience Platform | Cloud-Based Contact Solutions

https://www.avay

.com/en/products/experience-platform/

Discover how Avaya's contact center expertise and solutions help transform your organization’s customer experience objectives into measurable results.