Medallia Digital Experience Analytics (DXA) Ratings (September 2025)
This page breaks down Medallia Digital Experience Analytics (DXA) ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Medallia Digital Experience Analytics (DXA)’s overall reputation. This data-driven overview will show you exactly how Medallia Digital Experience Analytics (DXA) is rated - including how it compares to competitors.
Medallia Digital Experience Analytics (DXA)'s Overall Rating Summary
- Average Rating:3.8/5
- Total Reviews:86 reviews
- Sources:G2, Capterra, Trustradius, Gartner, Trustpilot
- Last updated:September 1, 2025
Medallia Digital Experience Analytics (DXA) Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.3/5 | 35+ reviews | 01.09.25 |
 Capterra | 0/5 | 0+ reviews | 14.08.24 |
 Trustradius | 3/5 | 15+ reviews | 01.09.25 |
 Gartner | 4.3/5 | 7+ reviews | 01.09.25 |
 Trustpilot | 3.6/5 | 29+ reviews | 01.09.25 |
What is Medallia Digital Experience Analytics (DXA)?
Medallia offers a comprehensive platform for customer and employee experience management, featuring capabilities such as comprehensive feedback capture, role-based reporting, AI & analytics, and enterprise-grade security. Their solutions include end-to-end customer experience management, employee listening and activation, and contact center optimization with tools like session replays, heatmaps, and customer journey analytics. Medallia DXA provides 100% visibility into digital customer experiences, automatically scoring and identifying opportunities for growth, and integrating insights into martech stacks for enhanced personalization and engagement.
🤔 Medallia Digital Experience Analytics (DXA) vs Competitors: How Do Ratings Compare?
Check out Medallia Digital Experience Analytics (DXA) AlternativesFrequently Asked Questions
How many stars is Medallia Digital Experience Analytics (DXA) rated?
Medallia Digital Experience Analytics (DXA) has an average star rating of 3.8 out of 5 stars based on average of 86 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Medallia Digital Experience Analytics (DXA) public reviews pages on platforms: G2, Capterra, Trustradius, Gartner, Trustpilot. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Medallia Digital Experience Analytics (DXA) is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.