AT&T Contact Center Ratings (September 2025)
This page breaks down AT&T Contact Center ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand AT&T Contact Center’s overall reputation. This data-driven overview will show you exactly how AT&T Contact Center is rated - including how it compares to competitors.
AT&T Contact Center's Overall Rating Summary
- Average Rating:1.3/5
- Total Reviews:8,155 reviews
- Sources:G2, Capterra, Trustpilot
- Last updated:September 1, 2025
AT&T Contact Center Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 3.6/5 | 15+ reviews | 01.09.25 |
 Capterra | 5/5 | 3+ reviews | 01.09.25 |
 Trustpilot | 1.3/5 | 8,137+ reviews | 14.01.25 |
What is AT&T Contact Center?
AT&T Cloud Contact Center platform empowers businesses to rapidly and cost-effectively transform their customer experience through a superior omnichannel experience, leveraging AT&T’s global network and comprehensive suite of voice and collaboration tools. The platform offers robust contact center functionality, scalability, advanced AI capabilities, and seamless integration with leading CRM systems and collaboration platforms. Additionally, it provides expedited implementation, enabling businesses to deploy and manage remote agents quickly and efficiently.
🤔 AT&T Contact Center vs Competitors: How Do Ratings Compare?
Check out AT&T Contact Center AlternativesFrequently Asked Questions
How many stars is AT&T Contact Center rated?
AT&T Contact Center has an average star rating of 1.3 out of 5 stars based on average of 8,155 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from AT&T Contact Center public reviews pages on platforms: G2, Capterra, Trustpilot. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for AT&T Contact Center is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.