This page breaks down Cisco Finesse ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Cisco Finesse’s overall reputation. This data-driven overview will show you exactly how Cisco Finesse is rated - including how it compares to competitors.

Cisco Finesse's Overall Rating Summary

  • Average Rating:3.5/5
  • Total Reviews:138 reviews
  • Sources:G2, Capterra, Trustradius, Getapp, Softwareadvice, Trustpilot
  • Last updated:September 1, 2025

Cisco Finesse Ratings by Source

PlatformRatingReviewsLast Update
G2 logoG2
4.6/5
24+ reviews01.09.25
Capterra logoCapterra
4.9/5
11+ reviews01.09.25
Trustradius logoTrustradius
3.5/5
26+ reviews01.09.25
Getapp logoGetapp
4.9/5
11+ reviews01.09.25
Softwareadvice logoSoftwareadvice
4.9/5
11+ reviews01.09.25
Trustpilot logoTrustpilot
2.1/5
55+ reviews01.09.25

What is Cisco Finesse?

Cisco Finesse is a next-generation agent and supervisor desktop that enhances customer experience through a collaborative, user-centric design. It offers transparent integration with the Cisco Collaboration portfolio, low-cost customization via open web 2.0 APIs, and a browser-based thin-client desktop requiring no client-side installations. The platform provides a single, customizable interface for quick access to multiple information sources, ensuring faster and more accurate service.

🤔 Cisco Finesse vs Competitors: How Do Ratings Compare?

Check out Cisco Finesse Alternatives

Frequently Asked Questions

How many stars is Cisco Finesse rated?

Cisco Finesse has an average star rating of 3.5 out of 5 stars based on average of 138 reviews as of September 2025.

Where does the rating data come from?

The ratings are pulled from Cisco Finesse public reviews pages on platforms: G2, Capterra, Trustradius, Getapp, Softwareadvice, Trustpilot. We update these ratings monthly to ensure they reflect the most current customer feedback.

How overall average rating for Cisco Finesse is calculated?

The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.