Avaya UCaaS Ratings (September 2025)
This page breaks down Avaya UCaaS ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Avaya UCaaS’s overall reputation. This data-driven overview will show you exactly how Avaya UCaaS is rated - including how it compares to competitors.
Avaya UCaaS's Overall Rating Summary
- Average Rating:4.1/5
- Total Reviews:563 reviews
- Sources:G2, Capterra, Trustradius, Gartner, Trustpilot, Getapp, Softwareadvice
- Last updated:September 1, 2025
Avaya UCaaS Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.2/5 | 41+ reviews | 01.09.25 |
 Capterra | 4.4/5 | 88+ reviews | 01.09.25 |
 Trustradius | 3.7/5 | 248+ reviews | 22.09.24 |
 Gartner | 4.5/5 | 3+ reviews | 03.02.25 |
 Trustpilot | 2.3/5 | 7+ reviews | 01.09.25 |
 Getapp | 4.4/5 | 88+ reviews | 01.09.25 |
 Softwareadvice | 4.4/5 | 88+ reviews | 01.09.25 |
What is Avaya UCaaS?
Avaya offers a comprehensive suite of communication and collaboration solutions, including the Avaya Experience Platform for customer and employee experience challenges, Avaya Communication & Collaboration Suite for integrated collaboration tools, and various cloud options like AXP Private Cloud and Avaya Cloud Office. Their solutions integrate with leading platforms such as Microsoft Teams and Zoom, providing seamless communication, AI-powered capabilities, and unified workflows. Avaya also provides a range of devices and phones, professional services, and flexible subscription models to meet unique business needs.
🤔 Avaya UCaaS vs Competitors: How Do Ratings Compare?
Check out Avaya UCaaS AlternativesFrequently Asked Questions
How trustworthy is Avaya UCaaS?
According to Capterra and G2 review sites Avaya UCaaS holds ratings of 4.4/5 and 4.2/5 respectively from 129 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is Avaya UCaaS rated?
Avaya UCaaS has an average star rating of 4.1 out of 5 stars based on average of 563 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Avaya UCaaS public reviews pages on platforms: G2, Capterra, Trustradius, Gartner, Trustpilot, Getapp, Softwareadvice. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Avaya UCaaS is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.