Observe.AI Ratings (September 2025)
This page breaks down Observe.AI ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Observe.AI’s overall reputation. This data-driven overview will show you exactly how Observe.AI is rated - including how it compares to competitors.
Observe.AI's Overall Rating Summary
- Average Rating:4.6/5
- Total Reviews:249 reviews
- Sources:G2, Capterra, Trustradius, Gartner, Softwareadvice, Getapp
- Last updated:September 1, 2025
Observe.AI Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.6/5 | 230+ reviews | 01.09.25 |
 Capterra | 4.3/5 | 3+ reviews | 01.09.25 |
 Trustradius | 4/5 | 8+ reviews | 01.09.25 |
 Gartner | 5/5 | 2+ reviews | 01.09.25 |
 Softwareadvice | 4.3/5 | 3+ reviews | 01.09.25 |
 Getapp | 4.3/5 | 3+ reviews | 01.09.25 |
What is Observe.AI?
Observe.AI offers a Generative AI Suite powered by a 40 billion parameter contact center LLM, providing 100% visibility into customer interactions to uncover insights, automate workflows, and empower frontline teams with real-time guidance and targeted coaching. The platform includes features such as Conversation Intelligence, Agent Assist, Supervisor Assist, Knowledge AI, Auto Summary, Auto QA, Quality Assurance, and Reporting & Analytics. It aims to increase revenue growth, operational efficiency, and compliance, delivering significant improvements in sales conversions, compliance adherence, customer sentiment, and reduction in average handling time (AHT).
🤔 Observe.AI vs Competitors: How Do Ratings Compare?
Check out Observe.AI AlternativesFrequently Asked Questions
How trustworthy is Observe.AI?
According to G2 and Trustradius review sites Observe.AI holds ratings of 4.6/5 and 4/5 respectively from 238 reviews, indicating a strong level of trust and satisfaction among users as of September 2025.
How many stars is Observe.AI rated?
Observe.AI has an average star rating of 4.6 out of 5 stars based on average of 249 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Observe.AI public reviews pages on platforms: G2, Capterra, Trustradius, Gartner, Softwareadvice, Getapp. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Observe.AI is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.