Webex Connect Ratings (September 2025)
This page breaks down Webex Connect ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Webex Connect’s overall reputation. This data-driven overview will show you exactly how Webex Connect is rated - including how it compares to competitors.
Webex Connect's Overall Rating Summary
- Average Rating:4.6/5
- Total Reviews:302 reviews
- Sources:G2, Capterra, Trustradius, Gartner, Getapp
- Last updated:September 1, 2025
Webex Connect Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.5/5 | 68+ reviews | 01.09.25 |
 Capterra | 4.7/5 | 12+ reviews | 05.08.25 |
 Trustradius | 4.5/5 | 31+ reviews | 01.09.25 |
 Gartner | 4.6/5 | 179+ reviews | 03.03.25 |
 Getapp | 4.7/5 | 12+ reviews | 01.09.25 |
What is Webex Connect?
Webex Connect is an Enterprise Communications Platform as a Service (CPaaS) that enables enterprises to automate customer interactions across 12+ channels, including SMS, Voice, MMS, RCS, Email, Push Notifications, Live Chat, In-App Messaging, Apple Messages for Business, WhatsApp, Facebook Messenger, and Instagram. It offers APIs, SDKs, and a low-code toolset for orchestrating and managing interactions, a visual flow builder, pre-built integrations with CRM and other systems, and features like Flow Analytics, a centralized dashboard, and enterprise-grade controls. Key capabilities include rich messaging templates, flexible integrations, a debug console, and tools for custom data feeds and bot management.
🤔 Webex Connect vs Competitors: How Do Ratings Compare?
Check out Webex Connect AlternativesFrequently Asked Questions
How trustworthy is Webex Connect?
According to Gartner and G2 review sites Webex Connect holds ratings of 4.6/5 and 4.5/5 respectively from 247 reviews, indicating a strong level of trust and satisfaction among users as of September 2025.
How many stars is Webex Connect rated?
Webex Connect has an average star rating of 4.6 out of 5 stars based on average of 302 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Webex Connect public reviews pages on platforms: G2, Capterra, Trustradius, Gartner, Getapp. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Webex Connect is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.