Balto Ratings (September 2025)
This page breaks down Balto ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Balto’s overall reputation. This data-driven overview will show you exactly how Balto is rated - including how it compares to competitors.
Balto's Overall Rating Summary
- Average Rating:4.8/5
- Total Reviews:612 reviews
- Sources:G2, Capterra, Trustradius, Producthunt, Getapp, Softwareadvice, Facebook
- Last updated:September 1, 2025
Balto Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.8/5 | 559+ reviews | 05.08.25 |
 Capterra | 4.4/5 | 10+ reviews | 01.09.25 |
 Trustradius | 5/5 | 10+ reviews | 01.09.25 |
 Producthunt | 5/5 | 7+ reviews | 13.01.25 |
 Getapp | 4.4/5 | 10+ reviews | 01.09.25 |
 Softwareadvice | 4.4/5 | 10+ reviews | 01.09.25 |
 Facebook | 5/5 | 6+ reviews | 01.09.25 |
What is Balto?
Balto offers an AI-powered contact center platform that provides real-time guidance, coaching, and notetaking to improve agent performance and customer satisfaction. Key features include Generative AI, Real-Time Guidance, Balto QA Copilot, Real-Time Coaching, and seamless integration with over 60 softphones and major CCaaS and UCaaS systems. The platform aims to increase sales, enhance customer experience, ensure compliance, and automate quality assurance processes.
🤔 Balto vs Competitors: How Do Ratings Compare?
Check out Balto AlternativesFrequently Asked Questions
How trustworthy is Balto?
According to G2 and Trustradius review sites Balto holds ratings of 4.8/5 and 5/5 respectively from 569 reviews, highlights excellent reputation and user approval as of September 2025.
How many stars is Balto rated?
Balto has an average star rating of 4.8 out of 5 stars based on average of 612 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Balto public reviews pages on platforms: G2, Capterra, Trustradius, Producthunt, Getapp, Softwareadvice, Facebook. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Balto is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.