This page breaks down Webex ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Webex’s overall reputation. This data-driven overview will show you exactly how Webex is rated - including how it compares to competitors.

Webex's Overall Rating Summary

  • Average Rating:4.3/5
  • Total Reviews:48,163 reviews
  • Sources:G2, Trustpilot, Trustradius, Gartner, Capterra, Getapp, Softwareadvice
  • Last updated:September 1, 2025

Webex Ratings by Source

PlatformRatingReviewsLast Update
G2 logoG2
4.3/5
20,163+ reviews01.09.25
Trustpilot logoTrustpilot
1.5/5
43+ reviews01.09.25
Trustradius logoTrustradius
4/5
2,468+ reviews04.05.25
Gartner logoGartner
4.5/5
3,121+ reviews03.03.25
Capterra logoCapterra
4.4/5
7,456+ reviews01.09.25
Getapp logoGetapp
4.4/5
7,456+ reviews01.09.25
Softwareadvice logoSoftwareadvice
4.4/5
7,456+ reviews01.09.25

What is Webex?

Webex Suite offers an all-in-one AI-powered collaboration solution that includes calling, meetings, messaging, webinars, events, polling, whiteboarding, and video messaging. It provides powerful cloud calling, engaging meeting experiences, instant messaging, impactful webinars, immersive event management, and video messaging for effective communication. Additionally, Webex features intelligent customer interactions through Cloud Contact Center and CPaaS, and offers award-winning devices for various workspaces.

🤔 Webex vs Competitors: How Do Ratings Compare?

Check out Webex Alternatives

Frequently Asked Questions

How trustworthy is Webex?

According to G2 and Capterra review sites Webex holds ratings of 4.3/5 and 4.4/5 respectively from 27,619 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.

How many stars is Webex rated?

Webex has an average star rating of 4.3 out of 5 stars based on average of 48,163 reviews as of September 2025.

Where does the rating data come from?

The ratings are pulled from Webex public reviews pages on platforms: G2, Trustpilot, Trustradius, Gartner, Capterra, Getapp, Softwareadvice. We update these ratings monthly to ensure they reflect the most current customer feedback.

How overall average rating for Webex is calculated?

The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.