This page breaks down Forethought ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Forethought’s overall reputation. This data-driven overview will show you exactly how Forethought is rated - including how it compares to competitors.

Forethought's Overall Rating Summary

  • Average Rating:4.3/5
  • Total Reviews:201 reviews
  • Sources:G2, Capterra, Trustpilot, Trustradius, Getapp, Softwareadvice, Facebook
  • Last updated:September 1, 2025

Forethought Ratings by Source

PlatformRatingReviewsLast Update
G2 logoG2
4.3/5
156+ reviews01.09.25
Capterra logoCapterra
4.5/5
10+ reviews01.09.25
Trustpilot logoTrustpilot
2.5/5
5+ reviews01.09.25
Trustradius logoTrustradius
4/5
8+ reviews01.09.25
Getapp logoGetapp
4.5/5
10+ reviews01.09.25
Softwareadvice logoSoftwareadvice
4.5/5
10+ reviews01.09.25
Facebook logoFacebook
3/5
2+ reviews01.09.25

What is Forethought?

Forethought’s advanced AI Agent for customer support delivers natural conversations, improves resolution rates, and lowers costs across every interaction. Key features include Solve for scalable and customizable AI responses, Triage for predicting, prioritizing, and routing tickets, Assist for boosting agent productivity with relevant knowledge articles, and Discover for optimizing workflows and tracking performance. The platform is designed to handle repetitive tasks, freeing agents to focus on complex interactions, and integrates seamlessly with top helpdesks.

🤔 Forethought vs Competitors: How Do Ratings Compare?

Check out Forethought Alternatives

Frequently Asked Questions

How trustworthy is Forethought?

According to G2 and Capterra review sites Forethought holds ratings of 4.3/5 and 4.5/5 respectively from 166 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.

How many stars is Forethought rated?

Forethought has an average star rating of 4.3 out of 5 stars based on average of 201 reviews as of September 2025.

Where does the rating data come from?

The ratings are pulled from Forethought public reviews pages on platforms: G2, Capterra, Trustpilot, Trustradius, Getapp, Softwareadvice, Facebook. We update these ratings monthly to ensure they reflect the most current customer feedback.

How overall average rating for Forethought is calculated?

The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.