Support Hero Alternatives (September 2025)

Used by Fortune 500 companies right through to small SaaS sites, elevio helps you increase user engagement and loyalty, while dropping support costs.

Knowledge Base Software used by 130,000+ users from companies like Amazon, Hertz, Shipt. Start your free 14-Day Trial today

Best Knowledge Base Software that will reduce tickets up to 80%. Create an internal knowledge base or customer help center. Get Started free

The Most Comprehensive customer support software on the market. Made for B2B teams to scale their efforts, respond faster, and do more.

LiveHelpNow offers comprehensive support solutions that will make your employees' lives easier and your customers’ experience with your brand better.

HelpSite is easy-to-use hosted knowledge base software for creating an awesome support & FAQ site for your business. Get started for free!

Customer service platform for B2C companies to maximize the lifetime value of their customers. Gladly empowers agents without tickets.

All-in-One knowledge management system, combine Wiki, Q&A and AI with built-in workflow. Knowledge Management System - Wiki + Q&A + Workflow + AI

Looking for knowledge base software? Create a website to share information with customers, clients, employees, and others. Free trial, no credit card required.

Create easy to follow explanations and guides. Improve customer success and reduce support cost

The All-in-One: Knowledge Base Software with Customizable Help Center Site, Public Roadmap, Embeddable Help Widget, Boosted Announcements & Feedback Collection.

The Best Solution to Support Customers & Employees Mojo Helpdesk makes customer service easy. Centralize requests, assign, automate, track progress, and get more done faster. Try for free         Request a demo        Centralize requests Still using spreadsheets and emails for requests? Migrate to Mojo Helpdesk to put them all in a powerful but simple ticket tracking. Knowledge base Cut down incoming requests with the self-service knowledge base.

Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Schedule a One-on-One Demo

Help Scout's shared inbox, help center, and live chat software gives your team the tools you need to easily manage customer communications.

HelpDocs creates knowledge base software your customers and team will adore. It's fast, flexible, and super simple to use. Start with 14 days free.

Katico offers a comprehensive suite of services designed to streamline workflows, optimize knowledge bases, and empower your AI chatbots

Help Desk Software For Personal And Connected Customer Service. Deliver exceptional customer service in multiple languages across live chat, email, Facebook and Twitter.

Explore ticketing and live chat solutions that simplify workflows, improve customer satisfaction, and make agents' lives easier.

Discover the power of knowledge management with Livepro - the ultimate CX solution. Streamline your processes, improve customer satisfaction today!

Instantly create a knowledge base for your customers and teams. Build FAQ, User guides, Product Documentation, Standard Operating Procedures and many more

Connect contact centers with customers through visual support. In one click, agents access customers' cameras to diagnose and solve incidents.

Discover why our easy creation, organization, and numerous integrations, make us so popular with non-technical and tech-savvy teams alike.

Groove is the simple yet powerful alternative to Zendesk. The best helpdesk software for your business. Shared inbox, knowledge base, chat and more!

eDesk's eCommerce customer service software combines tickets from everywhere you sell with order data; for easier management by customer support teams. Get started today.

Tiledesk empowers businesses to establish AI Agents across various channels, offering automated customer service and enhancing customer engagement. Get started free.

PPC Management, NinjaSEM by 500apps speeds up campaign creation and optimization on Google Ads. Get access to 50 apps for $14.99 per user.

Teamwork Desk is a help desk ticketing system that allows you to centralize communication and improve transparency, so you can focus on customer happiness.

Easy and affordable, we offer the best ticketing system software for help desks, workflow/task management, customer service and complaint support, and more!

AptEdge's AI Customer Service transforms apps into answers for your agents. Automate your support process with AnswerGPT to Improve Productivity by 67%.

Intercom is the complete AI-first customer service solution, giving exceptional experiences for support teams with AI agent, AI copilot, tickets, phone & more

The easy-to-use, modern shelter software you've been looking for

Optimize IT service management with Serviceaide. Streamline processes and enhance productivity. Elevate your IT operations today!

Intercom is the complete AI-first customer service solution, giving exceptional experiences for support teams with AI agent, AI copilot, tickets, phone & more

SchoolMint Hero helps you improve student behavior, track tardies, and transform school culture through powerful behavior management tools that help new teachers manage their classrooms.

Freshworks Customer Service Suite is an easy-to-use omnichannel support software, combining AI-powered chatbots and ticketing for increased productivity.

BigChange's all-in-one job management system helps businesses improve productivity, drive growth and transform customer satisfaction.

Great customer service starts with better Help Desk Software. See the benefits of LiveAgent and get started with it in 5 minutes.

Tired of bulky Excel files and email chains? The best film productions use SetHero to manage their film set operations, saving money and producing measurable results.

Online waiting room with virtual queue prevents website crashes and keeps your customers happy. Protect your brand on peak traffic days.

Helpshift is the only customer service solution combining AI, skilled human specialists, and state-of-the-art technology

Markup Hero is a powerful, free application to take & share screenshots as well as annotate images, PDFs & websites. Made for Mac, Windows, Linux & your web browser.

We run profitable ads for B2B, professional services & SaaS companies on Google, Microsoft, LinkedIn, Meta & everywhere else.

Zoho Wiki is designed to deliver the best knowledge management and collaboration experience to businesses. Get started for FREE.

Donor Tools is online giving and donation management software for non-profits, NGOs, and churches. Start accepting online donations and track them in Donor Tools.

Anthology Student is the student information system (SIS) that’s truly student-centric, delivering the most modern functionality and features to help you drive the best student outcomes. It’s the flexible, cloud-based solution with enterprise resource planning (ERP) capabilities that powers student success at every stage while also streamlining operations across all facets of your institution.

Cron To Go is a platform for running and monitoring scheduled tasks.

Shelf combines GenAI with a modern SaaS infrastructure to keep your knowledge accurate and trusted to get better answers everywhere.

Heretto is one powerful content operations stack to streamline documentation and publish self-service help sites that improve customer satisfaction.

Optimize retail operations with POPProbe's SaaS. Improve task management, communication, and training with a user-friendly platform.

Get started with the all-in-one system for your travel business, including: itinerary management, quote + proposal tools, simple crm, forms and website builder. Start your free trial today.

Employee help desk platform for HR, IT & operation teams: internal support with all smart automations to get things done faster.

Customer service platform for SMBs to help you serve customers faster and retain them better. Helpwise empowers agents to serve customers not tickets.

Zoho Desk is an online customer service help desk software for happier customers, empowered agents, and healthier businesses. Get a 15-day free trial.

Increase recurring revenue. Opencell's platform simplifies launch, scales with your business, and streamlines billing. Optimize sales cycles, improve customer experience, and gain valuable revenue insights. Start today!

Pagemaker.io is world's first landing page editor for eCommerce. Create stunning landing pages in mins and explore our large set of Templates, modules, layouts and editing options.

WorkHub is a Privacy-focused Conversational AI platform to centralize knowledge management and enable automation across the organization for enhanced efficiency and productivity.

Get inspections done quickly & easily with EZ Home Inspection Software. Our affordable software & app make inspections faster & simpler.

Scale your service operations for B2B customer support, IT, HR, facilities, legal, finance, and GRC with enterprise functionality -- but without the heavy lift.

Boosting efficiency and streamline operations with our industry-leading web-based applications for moving and storage companies in the US. Experience seamless management, real-time tracking, and enhanced customer satisfaction. Get a competitive edge today

Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses.

MILVUS Centralize o atendimento e aumente a produtividade da sua equipe Veja como automatizar seus processos, otimizar a gestão da sua equipe e os resultados da sua empresa. Faça um teste grátis Acesso ilimitado à plataforma sem cartão de crédito Solicite uma reunião Fale com um de nossos especialistas MILVUS Centralize o atendimento e aumente

Hudled is a SaaS intelligence platform software that helps you reduce your SaaS costs. Immediately find actionable savings in your stack. Try for free and get started in minutes.

Create professional press kit for your company: Easily add all relevant information about your business, publish news stories or press releases, and provide journalists everything they need to write about your company.

CrowdPower is a simple automation platform that can onboard new users, reduce churn, keep your customers informed, and so much more.

Hero offers travel agents, wholesalers and activity resellers an all-in-one booking platform with global product marketplace.

Free, Simple and modern documentation tool to create and manage online manuals, user guides, knowledge bases, instructions, and tutorials.

AnswerDash's predictive self-service support predicts customers’ questions and deflects support tickets and live chats.

Qmatic is a global leader in customer journey management. We manage over two billion customer journeys each year, across more than 65,000 systems worldwide.

Klyck makes it easy to create, organize and share your knowledge, documents, data and more. Bring your content to life.

Manage affiliate programs, track affiliate partner performance, assign commissions and issue payouts on one platform with an affiliate software platform.

Attract more diners, streamline operations, improve customer experience, and increase revenue with ResDiary's user-friendly restaurant booking system.

Find and procure state & federal government contracts with EZGovOpps Market Intelligence. Get analyst updates on contracts, IDIQs, programs, GWACs and more.

Our Generative AI Solutions & ChatGPT for Enterprise Helps Automate Workflows For IT, HR, Customer Support, Sales and Operations At Scale!

Create SharePoint ticketing system to fully automate customer support to enhance productivity. Microsoft helpdesk software with 14 Days free trial.

Simplify and streamline your retail task management, communication, store audits, and more with ThinkTime, the premier digital workplace for the retail industry.

Tracker Product Suite is the completely configurable customer support software solution designed for and loved by technology and software companies.

Octocom is the complete AI-first customer service solution for e-commerce, giving exceptional pre-sale and post-sale experiences with omnichannel AI agents.

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Vistack.io is an AI-driven IT Service Management (ITSM) platform designed for SMBs and mid-market companies. It integrates service desk functionality with asset and SaaS management, streamlining IT operations and reducing costs.

Computrition provides foodservice automation through industry-leading software systems that optimize food, nutrition, and retail operations.

With Kustomer, deliver faster, richer experiences to your customers with omnichannel messaging, a unified customer view, and AI-powered automations.

Custify enables Customer Success teams to prevent churn, automate processes and improve onboarding through one easy-to-use interface.

Helpmonks is an all-in-one email management software with powerful customer engagement features, including email marketing, knowledge base, live chat, and more

Explore asset management company with quality, safety and free task management software, employee training tracking app, safety compliance tools, & internal audit.

Fulfilling the unique needs of therapists for a better experience of managing practice.

SupportSync is uniquely designed to manage all aspects of Product Support including Customer Service, RMA and Testing.

meeting room booking software, book meeting room simplifies the managment of meeting rooom booking in the office environment

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Lower support costs while providing a top-tier customer experience every time. Unlock efficiency with the only autonomous customer support AI platform.

Totango is an agile Customer Success Software that helps you design, run, measure, and scale your SaaS customer journey to retain and grow customers. Start Free!

Hevy Coach is the best personal training software for coaches, personal trainers, strength coaches and other fitness professionals.

Simplify and modernise your hotel operations with SabeeApp. Automate tasks, boost direct reservations, and enhance guest satisfaction. Trusted by hoteliers worldwide.

Improve agent performance with Knowledge Assist, the knowledge base solution from Verizon. Build trust with the help of this knowledge management solution.

Easy, Fast & Effective A/B Testing for WordPress freelancers and agencies. Sign up for a 14-day free trial with no credit card required.

Audit issue management and task tracking streamlined with easy-to-distribute reporting notifications and plug-and-play dashboards.

Augmentir is the world's only smart connected worker solution designed to help digitize and optimize processes that support frontline workers with tools such as digital work instructions and skills management to achieve operational excellence.

Built specifically for managing clients the sales process, Forekast is a CRM that enables you to measure, optimize, and grow your business.

HelpCrunch offers live chat, chatbot, knowledge base, popups, and email marketing tools for building strong customer relationships.

Leave Dates is an easy-to-use staff leave planner. Keep your team organised with our annual leave software. Try for free today.