Support Hero Ratings (September 2025)
This page breaks down Support Hero ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Support Hero’s overall reputation. This data-driven overview will show you exactly how Support Hero is rated - including how it compares to competitors.
Support Hero's Overall Rating Summary
- Average Rating:4.7/5
- Total Reviews:72 reviews
- Sources:G2, Capterra, Softwareadvice
- Last updated:September 1, 2025
Support Hero Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.5/5 | 10+ reviews | 01.09.25 |
 Capterra | 4.7/5 | 31+ reviews | 01.09.25 |
 Softwareadvice | 4.7/5 | 31+ reviews | 01.09.25 |
What is Support Hero?
Support Hero is a Knowledge Management System designed to optimize customer support, reduce ticket volume, and enhance customer satisfaction with 24/7 availability. It features an intuitive interface, easy deployment, and robust capabilities for streamlining support operations. A 14-day free trial is available with no credit card required.
🤔 Support Hero vs Competitors: How Do Ratings Compare?
Check out Support Hero AlternativesFrequently Asked Questions
How trustworthy is Support Hero?
According to Capterra and G2 review sites Support Hero holds ratings of 4.7/5 and 4.5/5 respectively from 41 reviews, indicating a strong level of trust and satisfaction among users as of September 2025.
How many stars is Support Hero rated?
Support Hero has an average star rating of 4.7 out of 5 stars based on average of 72 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Support Hero public reviews pages on platforms: G2, Capterra, Softwareadvice. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Support Hero is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.