Helpwise Ratings (September 2025)
This page breaks down Helpwise ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Helpwise’s overall reputation. This data-driven overview will show you exactly how Helpwise is rated - including how it compares to competitors.
Helpwise's Overall Rating Summary
- Average Rating:4.7/5
- Total Reviews:363 reviews
- Sources:G2, Capterra, Trustpilot, Producthunt, Getapp, Softwareadvice, Facebook
- Last updated:September 1, 2025
Helpwise Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.6/5 | 182+ reviews | 01.09.25 |
 Capterra | 4.7/5 | 27+ reviews | 01.09.25 |
 Trustpilot | 4.5/5 | 25+ reviews | 01.09.25 |
 Producthunt | 4.9/5 | 74+ reviews | 08.06.25 |
 Getapp | 4.7/5 | 27+ reviews | 01.09.25 |
 Softwareadvice | 4.7/5 | 27+ reviews | 01.09.25 |
 Facebook | 5/5 | 1+ reviews | 01.09.25 |
What is Helpwise?
Helpwise is a customer service platform that centralizes all customer communication, offering features like omnichannel inboxes, cloud phone systems, CSAT, knowledge base, forms, automation workflows, analytics, and reports. It supports integrations with tools like Clickup, Slack, Google Calendar, Zapier, Pipedrive, Hubspot, and Shopify, and provides capabilities for automating tasks, collaborating with team members, and analyzing performance metrics. Helpwise also offers mobile apps for iOS and Android, enabling users to manage customer communications on the go.
🤔 Helpwise vs Competitors: How Do Ratings Compare?
Check out Helpwise AlternativesFrequently Asked Questions
How trustworthy is Helpwise?
According to G2 and Producthunt review sites Helpwise holds ratings of 4.6/5 and 4.9/5 respectively from 256 reviews, indicating a strong level of trust and satisfaction among users as of September 2025.
How many stars is Helpwise rated?
Helpwise has an average star rating of 4.7 out of 5 stars based on average of 363 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Helpwise public reviews pages on platforms: G2, Capterra, Trustpilot, Producthunt, Getapp, Softwareadvice, Facebook. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Helpwise is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.