Helpwise Alternatives (September 2025)

Great customer service starts with better Help Desk Software. See the benefits of LiveAgent and get started with it in 5 minutes.

Freshworks Customer Service Suite is an easy-to-use omnichannel support software, combining AI-powered chatbots and ticketing for increased productivity.

Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses.

Teamwork Desk is a help desk ticketing system that allows you to centralize communication and improve transparency, so you can focus on customer happiness.

Help Scout's shared inbox, help center, and live chat software gives your team the tools you need to easily manage customer communications.

eDesk's eCommerce customer service software combines tickets from everywhere you sell with order data; for easier management by customer support teams. Get started today.

Zoho Desk is an online customer service help desk software for happier customers, empowered agents, and healthier businesses. Get a 15-day free trial.

HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer while driving efficiency for your team.

Discover our Business Messaging Platform for Startups & SMBs. The one-stop for sales, marketing & support in one platform: Crisp. 14-day free trial. No credit card required. Try now! We provide Knowledge base, Team Inbox, Chatbot, CRM and multiple other features to let you build your own way to customer success.

Unlock customer loyalty at scale. Book a demo today and experience the power of Dixa's all-in-one AI-driven customer service platform.

Simplify360 is the only platform you need to deliver amazing CX, manage online reputation, automate support and take control of your social media.

Intercom is the complete AI-first customer service solution, giving exceptional experiences for support teams with AI agent, AI copilot, tickets, phone & more

Intercom is the complete AI-first customer service solution, giving exceptional experiences for support teams with AI agent, AI copilot, tickets, phone & more

Customer service platform for B2C companies to maximize the lifetime value of their customers. Gladly empowers agents without tickets.

HelpCrunch offers live chat, chatbot, knowledge base, popups, and email marketing tools for building strong customer relationships.

The Most Comprehensive customer support software on the market. Made for B2B teams to scale their efforts, respond faster, and do more.

Use Umnico communication platform to enhance your Omnichannel customer support and online sales by leveraging multiple instant messages and social media in one window. Try it now for free!

LiveHelpNow offers comprehensive support solutions that will make your employees' lives easier and your customers’ experience with your brand better.

Enjoy unlimited calls + texts from $30/agent/month. Integrates with HubSpot, Zoho, and more! Complete with Power Dialer and automation tools.

MILVUS Centralize o atendimento e aumente a produtividade da sua equipe Veja como automatizar seus processos, otimizar a gestão da sua equipe e os resultados da sua empresa. Faça um teste grátis Acesso ilimitado à plataforma sem cartão de crédito Solicite uma reunião Fale com um de nossos especialistas MILVUS Centralize o atendimento e aumente

Deliver a superior customer experience with generative AI powered chatbots and live chat for customer service. Get Started Free

AskNicely helps service businesses measure their customer experience, motivate frontline teams, and see the impact on the bottom line.

Discover HaloCRM. All-inclusive, omnichannel CRM software for exceptional customer service and sales teams.

Elevate your business customer service with MessageMind AI: seamless, multi-platform 24/7 support in over 80 languages.

Help Desk Software For Personal And Connected Customer Service. Deliver exceptional customer service in multiple languages across live chat, email, Facebook and Twitter.

Tiledesk empowers businesses to establish AI Agents across various channels, offering automated customer service and enhancing customer engagement. Get started free.

The autonomous customer service platform designed for commerce. Combine the best of human empathy and intelligent automation to transform the way your customer service teams operate and engage with shoppers.

Easy and affordable, we offer the best ticketing system software for help desks, workflow/task management, customer service and complaint support, and more!

Omnichannel Call Center Software in the Cloud Nectar Desk keeps your client communication under one interface and gives a Free Trial.

Integrate WhatsApp, FB, IG, LINE, WeChat and Website Live Chat to meet customer service, marketing and sales needs in one stop. Trusted by over 5,000 brands worldwide, Omnichat offers advanced conversational commerce solutions with enhanced efficiency, user behaviour analysis and remarketing strategy development, thus creating 5x conversion rate.

Discover real-time customer sentiments and emotions with our AI-powered VoC solution. Boost CX today with Artiwise!

We help eCommerce Customer Care Teams Slash Response Time 2000% and Costs 50% All While Accelerating Sales And Customer satisfaction %

Zendesk provides an easy to use and scalable customer service solution for your business. Focus on the conversation, not the channel. Start a free trial

Helpshift is the only customer service solution combining AI, skilled human specialists, and state-of-the-art technology

Install Live Chat on your website and turn your visitors into paying customers with JivoChat. Easy setup, 5 agents free!

Delightfully easy to use one-click CSAT and NPS surveys for MSPs and service minded professionals. Supporting surveys for ConnectWise, Autotask, Zendesk and more.

With Kustomer, deliver faster, richer experiences to your customers with omnichannel messaging, a unified customer view, and AI-powered automations.

Deliver human-centered service with email, live chat, and docs from Help Scout.

Knowledge Base Software used by 130,000+ users from companies like Amazon, Hertz, Shipt. Start your free 14-Day Trial today

Unify your messaging, accelerate responses, and boost satisfaction with our top-rated AI customer support, omnichannel ticketing, and chatbot software.

Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Schedule a One-on-One Demo

HelpSite is easy-to-use hosted knowledge base software for creating an awesome support & FAQ site for your business. Get started for free!

Create AI-personalized workflows across all messaging channels. Discover how SleekFlow's Conversational AI revolutionizes and automates customer interactions.

One-stop Cloud Communication Platform. Try Acefone’s omnichannel services, cloud contact centers, & virtual number calling. Get Free Trial Now!

Trusted by the fastest growing brands in over 78 countries. Wati is the #1 end-to-end WhatsApp API solution for SMBs across the globe.

Groove is the simple yet powerful alternative to Zendesk. The best helpdesk software for your business. Shared inbox, knowledge base, chat and more!

JustCall is an All-in-One Business Communication Platform that offers a cloud phone system and SMS solution for sales and customer support teams. Leverage automation, analytics, and other call tools for contact centers.

With HappyFox customer complaint management software, handling cutomer complaint has never been this easy. Manage, track, solve customer issues with HappyFox Service desk

Your top rated CSM software platform. The easiest to use, fastest to implement software to reduce churn & increase customer revenue.

The All-in-One: Knowledge Base Software with Customizable Help Center Site, Public Roadmap, Embeddable Help Widget, Boosted Announcements & Feedback Collection.

The Best Solution to Support Customers & Employees Mojo Helpdesk makes customer service easy. Centralize requests, assign, automate, track progress, and get more done faster. Try for free         Request a demo        Centralize requests Still using spreadsheets and emails for requests? Migrate to Mojo Helpdesk to put them all in a powerful but simple ticket tracking. Knowledge base Cut down incoming requests with the self-service knowledge base.

Multichannel support platform built for businesses, big and small. Help your customers better with Chatra!

Feedbackly - the only customer feedback platform with automated CX software, Education, Consulting, and industry-leading knowledge.

A new-generation digital unified CX management platform that helps you transform your business online & build lasting relationships with your customers

Gorgias is the leading AI customer experience platform for ecommerce stores. Trusted by over 15,000 merchants worldwide.

Omnichannel Contact Center Platform. Connect Southeast Asia Virtual Phone Numbers

Start the conversation on your website, stay in touch through messaging apps. √ Website chat √ Chatbots √ GDPR √ WhatsApp & more

Meet a cloud contact center software that can help you triple your outbound sales and make your customer service truly omnichannel.

Turn your contact center into a customer experience powerhouse and hub of ai-driven business insights with powerful customer care software.

CommBox – AI Omnichannel Customer Communications Platform

Hubtype offers powerful Conversational Apps to transform customer service automation. Improve customer satisfaction with our innovative tools.

Zendesk quality assurance software offers AI-enhanced checks, insightful CX analytics, and agent engagement. Start a free trial today.

Intalk.io is Cloud Call Center Dialer software and best IVR service provider in India. Virtual Call Center Management Software with online ticketing system, Salesforce CTI Integration, ZOHO Telephony API and Freshdesk Phone Integration.

Lixsa.ai - Boost your customers' satisfaction, save time, and automate the management of sales, bookings, and inquiries.

A Huggy é uma plataforma completa de Atendimento Digital Omnichannel para sua empresa capturar leads, engajar clientes, encantar e vender. Acesse e teste, é grátis!

Zoho SalesIQ is a complete customer engagement platform, that helps businesses to efficiently engage their website visitors & customers, at all times. Try now!

Zonka Feedback is an omnichannel Customer Feedback Software and Survey App to measure real-time CX Metrics like Net Promoter Score (NPS Surveys), CES & CSAT.

Helpmonks is an all-in-one email management software with powerful customer engagement features, including email marketing, knowledge base, live chat, and more

Elevate your company's digital transformation with the industry's most intuitive Customer Intelligence platform.

IrisAgent's GPT-powered agent assist helps in customer support automation, ticket tagging and routing. Boost your Net Promoter Score & speed up Mean Time to Resolution

A CX Automation platform enhancing business scalability and automates customer journeys across multiple channels, Increase CSAT & reduce costs

Join 15,0000+ customers using Comm100's all-in-one omnichannel communication platform - live chat, bots, automation, email, and more!

Totango is an agile Customer Success Software that helps you design, run, measure, and scale your SaaS customer journey to retain and grow customers. Start Free!

MSG91 cloud communications platform integrates cloud-based voice, video, messaging, chat, & collaboration into any app, service, or business process. Request a demo for cloud based communication today!

10K+ teams trust Hiver to streamline shared inbox management and run multi-channel help desks from their Inbox. Try Hiver free for 7 days.

Effortless Omnichannel Communications Across Voice, IVR, Email, Chat, SMS, MMS, Messengers with Omnichannel Quality Management and a Powerful Mobile App

Engage, retain, and grow. Personalized messages, smart segments, campaign management, behavior tracking, and more. All with a true omnichannel platform.

Dialpad Ai Contact Center is a robust, easily scalable customer service software with AI-enabled real-time assist, sentiment analysis, and more. Get a demo >>>

HelpDocs creates knowledge base software your customers and team will adore. It's fast, flexible, and super simple to use. Start with 14 days free.

Hornbill is the workflow app everyone can use—across your whole organization

Transform omnichannel contact center performance by automating call quality monitoring, behavioral analysis, and agent coaching.

Expand your online sales through an all-in-one live chat app. Support and sell simultaneously. Start a free trial today! Trusted by over 37,000 businesses.

Collect immediate customer feedback with the Nicereply CX management platform. Use one-click CSAT, CES & NPS surveys & increase the volume of insights you receive.

Autonomous agents enhance contact center efficiency, automating tasks and improving customer interactions for seamless support.

Crigloo's omnichannel advertising platform leverages both AI & human insights to help advertisers and the agencies who manage their ads save time and money.

No-code, omnichannel, AI assistance to boost customer success in compliance-driven markets… with an almost trivial implementation effort.

Cloud-based marketing automation platform that unites a CDP, loyalty program, omnichannel communications and more to create personalized customer experiences

Take your marketing to the next level​ with the leading self-serve Customer Engagement platform for cross-channel experiences.

Unleash your website's full potential with HubSpot's free CMS. Includes hosting, security, SEO suggestions, and customizable web themes. All in one place.

Wigzo offers the best customer retention solution to drive user engagement with email, SMS, and WhatsApp marketing. Increase repeat orders with mobile marketing strategies.

Elevate customer engagement with our omnichannel contact center solution. From robust software to advanced features for exceptional customer experiences across 20+ industries.

Instantly create a knowledge base for your customers and teams. Build FAQ, User guides, Product Documentation, Standard Operating Procedures and many more

Generative and conversational AI powered customer service agents for your business. Get a demo or try free now!

HubSpot's marketing software has everything your team needs to generate leads and automate marketing that drives growth, from forms to workflows and bots.

Your solution for personalized email marketing, automation, and sales engagement. Automate across your entire marketing stack with 900+ integrations.

AI powered customer success platform with powerful features and automation to gather customer insights, prevent churn and delight customers.

Emarsys, a leading provider of marketing software, enables true, one-to-one interactions between marketers and consumers.

Automate your customer service process with an advanced AI-driven platform from DeepConverse. Improve customer experience and growth with our AI solution.

WebEngage offers CDP, Omnichannel Campaign Manager and Web & App Personalization Engine - to help brands boost their revenue from existing customers.