Supportbench Ratings (September 2025)
This page breaks down Supportbench ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Supportbench’s overall reputation. This data-driven overview will show you exactly how Supportbench is rated - including how it compares to competitors.
Supportbench's Overall Rating Summary
- Average Rating:4.9/5
- Total Reviews:467 reviews
- Sources:G2, Capterra, Getapp, Softwareadvice, Facebook, Trustpilot, Producthunt
- Last updated:September 1, 2025
Supportbench Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.9/5 | 114+ reviews | 01.09.25 |
 Capterra | 4.9/5 | 116+ reviews | 01.09.25 |
 Getapp | 4.9/5 | 116+ reviews | 01.09.25 |
 Softwareadvice | 4.9/5 | 116+ reviews | 01.09.25 |
 Facebook | 2.3/5 | 3+ reviews | 01.09.25 |
 Trustpilot | 3.7/5 | 1+ reviews | 01.09.25 |
 Producthunt | 5/5 | 1+ reviews | 05.08.25 |
What is Supportbench?
Supportbench offers a versatile platform for customer support, featuring AI Customer Support, Customer Management, Ticket Management, Workflow Automation, Knowledge Base, and Analytics & Insights. The platform enhances efficiency, personalizes customer interactions, and provides data-driven insights with real-time dashboards and AI analysis. It also includes native integrations for CRM, sales, and support, ensuring streamlined cross-platform customer service.
🤔 Supportbench vs Competitors: How Do Ratings Compare?
Check out Supportbench AlternativesFrequently Asked Questions
How trustworthy is Supportbench?
According to Capterra and G2 review sites Supportbench holds ratings of 4.9/5 and 4.9/5 respectively from 230 reviews, highlights excellent reputation and user approval as of September 2025.
How many stars is Supportbench rated?
Supportbench has an average star rating of 4.9 out of 5 stars based on average of 467 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Supportbench public reviews pages on platforms: G2, Capterra, Getapp, Softwareadvice, Facebook, Trustpilot, Producthunt. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Supportbench is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.