Supportbench Alternatives (September 2025)

LiveHelpNow offers comprehensive support solutions that will make your employees' lives easier and your customers’ experience with your brand better.

Explore ticketing and live chat solutions that simplify workflows, improve customer satisfaction, and make agents' lives easier.

Freshworks Customer Service Suite is an easy-to-use omnichannel support software, combining AI-powered chatbots and ticketing for increased productivity.

eDesk's eCommerce customer service software combines tickets from everywhere you sell with order data; for easier management by customer support teams. Get started today.

Customer service platform for B2C companies to maximize the lifetime value of their customers. Gladly empowers agents without tickets.

Help Scout's shared inbox, help center, and live chat software gives your team the tools you need to easily manage customer communications.

HelpCrunch offers live chat, chatbot, knowledge base, popups, and email marketing tools for building strong customer relationships.

Help Desk Software For Personal And Connected Customer Service. Deliver exceptional customer service in multiple languages across live chat, email, Facebook and Twitter.

Intercom is the complete AI-first customer service solution, giving exceptional experiences for support teams with AI agent, AI copilot, tickets, phone & more

MILVUS Centralize o atendimento e aumente a produtividade da sua equipe Veja como automatizar seus processos, otimizar a gestão da sua equipe e os resultados da sua empresa. Faça um teste grátis Acesso ilimitado à plataforma sem cartão de crédito Solicite uma reunião Fale com um de nossos especialistas MILVUS Centralize o atendimento e aumente

Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses.

Intercom is the complete AI-first customer service solution, giving exceptional experiences for support teams with AI agent, AI copilot, tickets, phone & more

Zendesk provides an easy to use and scalable customer service solution for your business. Focus on the conversation, not the channel. Start a free trial

The Best Solution to Support Customers & Employees Mojo Helpdesk makes customer service easy. Centralize requests, assign, automate, track progress, and get more done faster. Try for free         Request a demo        Centralize requests Still using spreadsheets and emails for requests? Migrate to Mojo Helpdesk to put them all in a powerful but simple ticket tracking. Knowledge base Cut down incoming requests with the self-service knowledge base.

Customer service platform for SMBs to help you serve customers faster and retain them better. Helpwise empowers agents to serve customers not tickets.

Zingtree's platform helps you uncover and implement automation opportunities at scale by utilizing your expertise, data, apps, knowledge, and business intent.

Lixsa.ai - Boost your customers' satisfaction, save time, and automate the management of sales, bookings, and inquiries.

Zendesk quality assurance software offers AI-enhanced checks, insightful CX analytics, and agent engagement. Start a free trial today.

Helpshift is the only customer service solution combining AI, skilled human specialists, and state-of-the-art technology

HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer while driving efficiency for your team.

Lower support costs while providing a top-tier customer experience every time. Unlock efficiency with the only autonomous customer support AI platform.

Instantly create a knowledge base for your customers and teams. Build FAQ, User guides, Product Documentation, Standard Operating Procedures and many more

AnswerDash's predictive self-service support predicts customers’ questions and deflects support tickets and live chats.

Teamwork Desk is a help desk ticketing system that allows you to centralize communication and improve transparency, so you can focus on customer happiness.

Leverage your B2B customer data to reduce churn and increase revenue in your accounts.

Groove is the simple yet powerful alternative to Zendesk. The best helpdesk software for your business. Shared inbox, knowledge base, chat and more!

Great customer service starts with better Help Desk Software. See the benefits of LiveAgent and get started with it in 5 minutes.

AI-driven Customer Success platform to help SaaS companies predict customer health, extinguish churn, and accelerate retention and revenue.

ZapScale is the best customer success platform for SaaS with easy integrations, prebuilt KPIs & playbooks to proactively address customer needs, reduce churn & boost upsell

Custify enables Customer Success teams to prevent churn, automate processes and improve onboarding through one easy-to-use interface.

Send NPS, CSAT & CES surveys to your clients and start gathering, analyzing, and acting on the received customer feedback.

Convert more leads, provide stellar support, and boost your revenue with Tidio’s game-changing AI-driven customer service solution.

A new-generation digital unified CX management platform that helps you transform your business online & build lasting relationships with your customers

Your top rated CSM software platform. The easiest to use, fastest to implement software to reduce churn & increase customer revenue.

AI for contact centers and CX. Turn customer feedback into insight. Machine Learning, Sentiment Analysis, Self Adapting Analytics and Automation. Free Trial.

With HappyFox customer complaint management software, handling cutomer complaint has never been this easy. Manage, track, solve customer issues with HappyFox Service desk

With Kustomer, deliver faster, richer experiences to your customers with omnichannel messaging, a unified customer view, and AI-powered automations.

Maximize engagement with unified AI text and voice communication. Engage across every channel and connect with your favourite business tools. Get started free.

Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Schedule a One-on-One Demo

Top-rated customer success software with smart actionable intelligence to drive onboarding, adoption, retention, CX & revenue growth at scale. Get a free demo.

Skalin helps growing SaaS better onboard, engage and grow their customers with powerful Health Scores, smart automations and project management capabilities.

Gainsight's Customer Success and Product Experience Software empowers companies to increase revenue, decrease customer churn, and drive advocacy.

All-in-one field service management application to run your business. Known for its ease of use, robust functionality, and topnotch customer support, learn more about what sets FieldPulse apart from the rest.

The customer onboarding and implementation software your team need to deliver projects on time, accelerate TTV, and increase customer stickiness

Lower support costs while providing a top-tier customer experience every time. Unlock efficiency with the only autonomous customer support AI platform.

Marketing Cloud Account Engagement is a B2B marketing automation platform that helps you drive efficient growth with marketing and sales alignment.

Oktopost is a B2B social engagement suite that supports modern data-driven organizations. Reach your B2B marketing goals. Book A Demo.

Get rid of churn, grow NRR, and make your Customer Success team a machine for growth with this platform made for CS, from the ground up

Scale your service operations for B2B customer support, IT, HR, facilities, legal, finance, and GRC with enterprise functionality -- but without the heavy lift.

Video messaging powered by AI to connect better with clients and buyers. MailVideo is the fastest way to record and share videos. Integration with HubSpot and more. Video platform designed for customer success and B2B sales.

Wrench.AI personalize predictive analytics, simplify customer segmentation, build customer personas to distill your customer data into actionable insights for sales & marketing teams.

Totango is an agile Customer Success Software that helps you design, run, measure, and scale your SaaS customer journey to retain and grow customers. Start Free!

The All-in-One: Knowledge Base Software with Customizable Help Center Site, Public Roadmap, Embeddable Help Widget, Boosted Announcements & Feedback Collection.

Tiledesk empowers businesses to establish AI Agents across various channels, offering automated customer service and enhancing customer engagement. Get started free.

QueryPal: AI-Powered Ticket Automation for Modern Support Teams. Our solution integrates with Zendesk, Intercom, Freshdesk, and Salesforce, drafting accurate responses in seconds.

Uberflip offers a solution to help GTM teams plan, curate, design, build and measure personalized engagements at scale.

SearchUnify is a unified cognitive platform that powers enterprise search, insights engine, & AI-powered apps for better customer support & self-service.

The most comprehensive and easiest-to-use Sales Analytics software and Data Science services for B2B sales, powered by Artificial Intelligence

SentiSum's AI engine extracts granular customer insights from every support conversation, phone call, and customer experience program in real time.

Chattermill uses AI to unify and automatically analyze your customer feedback data to give you the insights you need to understand the voice of your customers.

Leadspace’s B2B Customer Data Platform supports end-to-end customer acquisition by collecting, unifying, and segmenting market data. Find out how.

Referral-AI is a relationship intellegence referral network- for sales and marketing teams so you can reconnect with past customers, target ICP personas, and track successors with relationship intelligence to shorten your sales cycle.

Host in-person, virtual, and hybrid networking events and communities with ease. Let your participants connect with the help of an AI recommender.

Simplify360 is the only platform you need to deliver amazing CX, manage online reputation, automate support and take control of your social media.

Elevate your company's digital transformation with the industry's most intuitive Customer Intelligence platform.

A smarter prospecting data platform that brings you 5x more high quality leads for faster, more efficient revenue growth.

CommBox – AI Omnichannel Customer Communications Platform

The modern, affordable CRM teams love. Sell smarter, grow faster and build lasting customer relationships. Watch a demo-on-demand now.

Salevant introduces Yog GPT which helps you handle customer queries like a pro. Try our AI Assistant to meet every customer expectation and empower a team to be 10x more efficient.

Unify your messaging, accelerate responses, and boost satisfaction with our top-rated AI customer support, omnichannel ticketing, and chatbot software.

Resolve customer issues quickly, accurately, and at scale with Zoom Virtual Agent; the AI chatbot designed to boost contact center efficiency and save money.

Capture leads, automate chats and converse to convert across WhatsApp, email, social media with the top AI-powered customer conversation management software.

Best Knowledge Base Software that will reduce tickets up to 80%. Create an internal knowledge base or customer help center. Get Started free

🚀 Ai-Powered Sales Engagement Platform with Account-Based Approach and 1-to-1 Personalization. Start your 7-days Free Trial NOW.

Build relationships that last with the only AI purpose-built platform for customer experience (CX)

Best LinkedIn Automation Tool: ✔️Build Personalized Campaigns ✔️Manage Sales Pipeline ✔️Track Productivity ✔️Integrate Natively with CRM Tools. ⭐50 Credits for FREE.

Reduce support volumes and increase customer satisfaction in minutes with the AI bot that is trained with your own docs and content.

Level AI's call center AI uses semantic intelligence to understand support interactions to improve contact center team performance. Request a demo today.

HelpDocs creates knowledge base software your customers and team will adore. It's fast, flexible, and super simple to use. Start with 14 days free.

Idiomatic's powerful AI-driven customer intelligence platform turns all of your customer feedback into a complete, data-driven voice of customer picture.

Build sales outreach cadences with email, phone, and social in as little as 5 minutes with Mailshake's sales engagement & automation software.

Boost your business with CiaraAI’s advanced AI solutions tailored for sales and customer support.

Onboard Customers faster with the software built to organize, automate, & manage your client onboarding process for modern customer success teams.

Support Hero is a Knowledge Management System that works with SaaS, Retail, Call Centers and Contact Center businesses as well as many other types of businesses.

Speed up sales and booking journey, and automate entire workflow with Lemax, a core software for Tour Operators, Travel Agencies and DMCs.

Hire 24/7 teams to clear the inbox as you need it. We match your brand voice exactly with all management, training included.

Real-time customer experience analytics for enterprises and high-stake decision makers. Never lose a customer again. Book a demo!

Supercharge your customer experience with Local Measure's advanced contact center software. Elevate your customer service and boost satisfaction.

Our all-in-one software is built for home and commercial contractors to keep all their service visits and construction projects running smoothly.

Automate sales outreach, find qualified leads, and book more meetings with Reply.io’s AI-powered platform. Multichannel campaigns, B2B database, analytics, and CRM integrations streamline your sales process. Try for free!

Lerno is a Real-time Customer Intelligence Platform that helps B2B revenue teams unlock actionable insights from unstructured customer data.

5X the productivity of your customer-facing teams with Stagebase's automation and management tools.

Knowledge Base Software used by 130,000+ users from companies like Amazon, Hertz, Shipt. Start your free 14-Day Trial today

Implement an ERP-integrated software solution, with PunchOut catalogues, personalised pricing, mobile sales and automation. Designed and built for B2B.

SysAid delivers exceptional automated IT service with a comprehensive, next-gen ITSM platform, now powered by AI. Click here to learn more about SysAid!

Allow your customers to find the right thing at the right time with AI-Driven search. Enhance your users experience leading to more personalized experiences, and higher average order value.

Discover our Business Messaging Platform for Startups & SMBs. The one-stop for sales, marketing & support in one platform: Crisp. 14-day free trial. No credit card required. Try now! We provide Knowledge base, Team Inbox, Chatbot, CRM and multiple other features to let you build your own way to customer success.

Commusoft is the only field service management software that helps you unlock more revenue across every type of customer you serve.

Accelerate business growth through the automated appointment scheduling of in-person, and virtual B2B meetings at events or campaigns.