eDesk Ratings (September 2025)
This page breaks down eDesk ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand eDesk’s overall reputation. This data-driven overview will show you exactly how eDesk is rated - including how it compares to competitors.
eDesk's Overall Rating Summary
- Average Rating:4.5/5
- Total Reviews:332 reviews
- Sources:G2, Capterra, Trustradius, Trustpilot, Shopify, Getapp, Softwareadvice, Facebook
- Last updated:September 1, 2025
eDesk Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.3/5 | 35+ reviews | 01.09.25 |
 Capterra | 4.4/5 | 72+ reviews | 01.09.25 |
 Trustradius | 5/5 | 10+ reviews | 01.09.25 |
 Trustpilot | 3.7/5 | 4+ reviews | 01.09.25 |
 Shopify | 4.7/5 | 41+ reviews | 07.07.25 |
 Getapp | 4.4/5 | 72+ reviews | 01.09.25 |
 Softwareadvice | 4.4/5 | 72+ reviews | 01.09.25 |
 Facebook | 4.8/5 | 26+ reviews | 01.09.25 |
What is eDesk?
eDesk is an AI-powered help desk solution designed for eCommerce, offering features such as centralizing all sales and messaging channels into one inbox, personalizing customer interactions with order and customer history, and automating responses to improve productivity. It supports a wide range of integrations including Amazon, eBay, Shopify, and social media platforms like Facebook and Instagram. eDesk also provides tools for collaboration, real-time analytics, and automated review requests to enhance customer support and drive positive reviews.
🤔 eDesk vs Competitors: How Do Ratings Compare?
Check out eDesk AlternativesFrequently Asked Questions
How trustworthy is eDesk?
According to Capterra and G2 review sites eDesk holds ratings of 4.4/5 and 4.3/5 respectively from 107 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is eDesk rated?
eDesk has an average star rating of 4.5 out of 5 stars based on average of 332 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from eDesk public reviews pages on platforms: G2, Capterra, Trustradius, Trustpilot, Shopify, Getapp, Softwareadvice, Facebook. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for eDesk is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.