Custify Ratings (September 2025)
This page breaks down Custify ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Custify’s overall reputation. This data-driven overview will show you exactly how Custify is rated - including how it compares to competitors.
Custify's Overall Rating Summary
- Average Rating:4.8/5
- Total Reviews:844 reviews
- Sources:G2, Capterra, Trustradius, Gartner, Getapp, Softwareadvice
- Last updated:September 1, 2025
Custify Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.7/5 | 436+ reviews | 01.09.25 |
 Capterra | 4.9/5 | 121+ reviews | 01.09.25 |
 Trustradius | 4.5/5 | 13+ reviews | 01.09.25 |
 Gartner | 4.5/5 | 32+ reviews | 01.09.25 |
 Getapp | 4.9/5 | 121+ reviews | 01.09.25 |
 Softwareadvice | 4.9/5 | 121+ reviews | 01.09.25 |
What is Custify?
Custify offers a comprehensive Customer Success Software for SaaS, featuring Customer 360 to oversee product adoption and customer lifecycles, Customer Health to define KPIs and assess portfolio health, and Automation to increase efficiency and automate daily workflows. Additional capabilities include identifying upsell opportunities, actionable tasks and alerts, dashboards and reports for insights, customer feedback surveys, and a customer portal for centralized collaboration. Custify also integrates with existing tools, provides calculated metrics for complex insights, and offers predictive analytics to manage customer success in real-time.
🤔 Custify vs Competitors: How Do Ratings Compare?
Check out Custify AlternativesFrequently Asked Questions
How trustworthy is Custify?
According to G2 and Capterra review sites Custify holds ratings of 4.7/5 and 4.9/5 respectively from 557 reviews, indicating a strong level of trust and satisfaction among users as of September 2025.
How many stars is Custify rated?
Custify has an average star rating of 4.8 out of 5 stars based on average of 844 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Custify public reviews pages on platforms: G2, Capterra, Trustradius, Gartner, Getapp, Softwareadvice. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Custify is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.