Custify Alternatives (September 2025)

Your top rated CSM software platform. The easiest to use, fastest to implement software to reduce churn & increase customer revenue.

ZapScale is the best customer success platform for SaaS with easy integrations, prebuilt KPIs & playbooks to proactively address customer needs, reduce churn & boost upsell

AI powered customer success platform with powerful features and automation to gather customer insights, prevent churn and delight customers.

Deliver digital first customer success with ChurnZero software that helps businesses improve the customer experience and drive revenue.

Totango is an agile Customer Success Software that helps you design, run, measure, and scale your SaaS customer journey to retain and grow customers. Start Free!

Vitally's all-in-one Customer Success Platform automates and scales your strategies, processes, and workflows with real-time customer data to drive measurable impact for your team and business.

Top-rated customer success software with smart actionable intelligence to drive onboarding, adoption, retention, CX & revenue growth at scale. Get a free demo.

Get rid of churn, grow NRR, and make your Customer Success team a machine for growth with this platform made for CS, from the ground up

Gainsight's Customer Success and Product Experience Software empowers companies to increase revenue, decrease customer churn, and drive advocacy.

Skalin helps growing SaaS better onboard, engage and grow their customers with powerful Health Scores, smart automations and project management capabilities.

Leverage your B2B customer data to reduce churn and increase revenue in your accounts.

AskNicely helps service businesses measure their customer experience, motivate frontline teams, and see the impact on the bottom line.

Feedbackly - the only customer feedback platform with automated CX software, Education, Consulting, and industry-leading knowledge.

AI-driven Customer Success platform to help SaaS companies predict customer health, extinguish churn, and accelerate retention and revenue.

Onboard Customers faster with the software built to organize, automate, & manage your client onboarding process for modern customer success teams.

Improve product experiences and user adoption with product analytics, in-app engagements, and comprehensive customer feedback.

You only get one chance to make a first impression on your customers. A smooth, transparent SaaS onboarding process is key to putting your best foot forward.

Create a single community destination that allows your customers to self-serve resources with forums, groups, federated content, and gamification.

The Most Comprehensive customer support software on the market. Made for B2B teams to scale their efforts, respond faster, and do more.

5X the productivity of your customer-facing teams with Stagebase's automation and management tools.

Usetiful’s digital adoption platform improves user retention with easy-to-use product tours, smart tooltips, and onboarding checklists.

Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Built specifically for managing clients the sales process, Forekast is a CRM that enables you to measure, optimize, and grow your business.

Unlock the full potential of your data with our enterprise data integration platform. Streamline data management and access to insights.

Delightfully easy to use one-click CSAT and NPS surveys for MSPs and service minded professionals. Supporting surveys for ConnectWise, Autotask, Zendesk and more.

CrowdPower is a simple automation platform that can onboard new users, reduce churn, keep your customers informed, and so much more.

Survicate lets you create engaging surveys with ease, including NPS, CSAT and CES. Collect continuous customer feedback with email, web, in-product and mobile app surveys.

Chattermill uses AI to unify and automatically analyze your customer feedback data to give you the insights you need to understand the voice of your customers.

Powerful user feedback software that helps you listen and learn from your customers, prioritize features that matter, and innovate efficiently. Capture and centralize customer feedback into a single source of truth and build customizable roadmaps with the leading product feedback management platform.

No-code & cost-effective one-stop solution for scalable app monetization. Build paywalls, run a/b tests, maximize conversion and retention, and analyze subscription performance.

Elevate your company's digital transformation with the industry's most intuitive Customer Intelligence platform.

Maxio brings core financial operations into one platform to help SaaS companies uncover critical financial insights and unlock their next stage of growth.

Boost your customer loyalty with CROSS CX, the intuitive, high-performance software for lasting customer relationships. Find out more now!

With AI feedback analysis, Syncly instantly categorizes feedback and reveals hidden negative signals. Centralize all your feedback and take proactive actions based on real time insights to elevate your five-star customer experience.

SatisMeter is a customer feedback tool that helps you keep an eye on customer satisfaction (NPS), monitor your product performance, and help your business grow.

Help Scout's shared inbox, help center, and live chat software gives your team the tools you need to easily manage customer communications.

Userpilot helps product teams deliver personalized in-app experiences to increase growth metrics at every stage of the user journey.

Proposal software that gives sales leaders control and visibility into the most important stage of their sales process. Try Proposify free for 14 days.

Unlock hyper-growth with Chargebee's Software-as-a-Service. Streamline revenue operations & grow your business efficiently. Join the trajectory to success now.

Used by Fortune 500 companies right through to small SaaS sites, elevio helps you increase user engagement and loyalty, while dropping support costs.

Whatfix's interactive digital adoption platform and analytics enable employees with contextual user experiences, step-by-step guidance, self-help user support, and user behavior analytics to drive digital adoption for desktop, mobile, and web applications.

EverAfter’s customer interface centralizes data, automates QBRs and onboarding, and delivers insights to scale success and accelerate time-to-value across the journey.

Freshworks Customer Service Suite is an easy-to-use omnichannel support software, combining AI-powered chatbots and ticketing for increased productivity.

Centralize and organize customer product feedback from Success, Sales, and Support to build evidence-based roadmaps. For B2B SaaS Product teams.

Harvestr is the all-in-one product management software platform where impact-driven teams across the organization collaborate to build successful products.

Clozd provides innovative win-loss analysis consulting & technology. We help clients uncover why they win & lose. Start winning more now.

Customer service platform for B2C companies to maximize the lifetime value of their customers. Gladly empowers agents without tickets.

A complete experience management platform to collect customer feedback, drive loyalty, and increase satisfaction with targeted surveys, prototype tests, session recording & heatmap.

Precursive is an all-in-one project & resource management and PSA tool that's 100% native to Salesforce. Increase time-to-value with Precursive today.

Maximize GTM impact with Dataflo - the tailored data platform for leaders. Visualize, analyze, and gain insights with customizable dashboards.

AI for contact centers and CX. Turn customer feedback into insight. Machine Learning, Sentiment Analysis, Self Adapting Analytics and Automation. Free Trial.

ProfitWell Metrics by Paddle offers 100% accurate real-time subscription and SaaS financial metrics for free. Integrates directly with Paddle or you existing payment stack. Gain insights, reduce churn and grow your bottom line.

Moody's Passfort platform automates risk & compliance workflows with digital data checks to reduce manual work. Book a demo today.

Automate the boring parts of OKRs to cut the waste and spend more time doing what really matters. The simple way to build accountability and get smart insights for OKRs, KPIs, team goals.

Sector leading SaaS companies, like ChurnZero, WebPT, Restaurant365, and Phenom, choose ReachSuite to increase qualified pipeline, win rates, and Net Dollar Retention in this efficiency-oriented economy.

Transform thousands of user feedback into insights with our Feedback Analytics Platform and take faster product decisions

Drive your subscription revenue to the next level. Fincome is an affordable subscription analytics platform to easily monitor your SaaS KPIs: MRR, Churn, Customers...

The All-in-One: Knowledge Base Software with Customizable Help Center Site, Public Roadmap, Embeddable Help Widget, Boosted Announcements & Feedback Collection.

We build Customer Success Software that empowers organizations to acquire, service, and grow lifelong customers. Planhat is the #1 Customer Success Platform.

CogniSaaS is a customer-centric onboarding and implementation platform that enables cross-functional collaboration with internal and external stakeholders.

Launch, analyze, automate, and scale your Facebook and Google ads with Scalify! Start a 7-day free trial today and get the #1 social media software today!

The fastest way to fast user onboarding. Userflow lets your whole team build customized in-app tours, checklists and surveys, without code. Convert more customers and increase retention.

Send NPS, CSAT & CES surveys to your clients and start gathering, analyzing, and acting on the received customer feedback.

Appcues is the most flexible way to build personalized product experiences. From user onboarding through adoption and retention. Get started for free.

Growth metrics for SaaS

Boost your IT team's efficiency with ConnectWise Automate. Powerful RMM software that automates the technical work & improves ROI. Get a free trial!

SaaS Management, Spend Management & User Management for companies that want to optimize saas operations without the hassle of an enterprise-level service.

The customer onboarding and implementation software your team need to deliver projects on time, accelerate TTV, and increase customer stickiness

Maritime Software Solutions for Technical Ship Management

Cuztomise is a SaaS based sales force automation software provider for Pharma & FMCG industries. We have 2 verticals: MR reporting software & FMCG field force management software. Click to learn more!

With TruVoice, you can automatically collect buyer feedback on each seller’s performance and offer skills training and coaching based on that feedback.

Stop letting runaway SaaS costs & unsecured SaaS access ruin your day. Josys is the only SaaS Management Platform that provides true 360-degree control.

With Lumoa, you see in real time what makes your customer experience better or worst. Close the loop on customer feedback with our customer experience platform.

Grow your in-app subscription revenue with reliable purchase backend, real-time subscription analytics, and no-code monetization tests, all in one place.

Create and optimize in-app experiences that turn new users into champions. Onboard, engage, collect feedback, analyze user behavior; without coding.

Build better products by turning your user data into meaningful insights, using Amplitude's digital analytics platform and experimentation tools.

Browsi’s SaaS platform boosts publisher revenue by automatically creating the premium ad inventory that advertisers seek.

Build better products by turning your user data into meaningful insights, using Amplitude's digital analytics platform and experimentation tools.

Manage Projects Tasks, Resources, Time, Invoices, and Customer Portal with expert support a complete Professional Services Automation Platform on Salesforce.

Dock is a client-facing workspace that customers love. Dock makes it easy to create sales proposals, onboarding plans, client portals, and project hubs.

ChainDrive is a fully integrated end-to-end ERP & Omnichannel retail management software designed for today’s retail, etail and wholesale business

June is product analytics software for B2B SaaS. Through the platform you'll get auto-generated reports for customer analysis focused on how companies use your product

In a world where user adoption drives revenue, Chameleon's software gives modern SaaS teams the most control, configuration, and customization to win with in-product UX.

Simplify360 is the only platform you need to deliver amazing CX, manage online reputation, automate support and take control of your social media.

Best SaaS based transportation management software to help you automate your order disptach, frieght auditing & advanced exception handling.

Esker's document automation & order management software solutions help your business cut costs and increase efficiencies. Learn more today!

Automate your business & simplify your life with Omnify's all-in-one online booking system that streamlines operations through one simple dashboard.

Revenue Intelligence platform that automatically captures sales activities to help you identify and fix revenue leaks.

Give your sales team the edge with winning references. Check out RO Innovation. Customer reference management software for companies that win.

Empower your people and automate your processes with innovative Compliance, Risk, Enterprise HR and Legal solutions and services that help manage risks, increase efficiency, control costs, and scale for the future.

Apty's software monitoring & in-app guidance increase employee digital adoption & application ROI for valuable software onboarding, change management & transformations.

Propel your business forward with Chargebee’s revenue recognition end-to-end automated, ASC 606 / IFRS-15 compliant software for SaaS.

PRM software done right, get your partner enablement program live in under 30 minutes. Partner Portal is a Multi-Tenant cloud based SaaS solution.

Grow your organization and streamline your processes with the help of Veloxy. Get in touch with us to schedule a free demo. Download your free 14-day trial today.

Automate your accounts payable to reduce data entry and process invoices faster with Quadient AP by Beanworks, the leader in AP automation software.

Trainn is the leading Customer Education Platform for SaaS businesses to accelerate product adoption, onboarding, and customer retention. It enables SMBs to deliver consistent customer education and training programs at scale.

Aligned moves the chaotic back-and-forth, into single a customer workspace, that helps manage deal complexity and standardize playbooks.

Churned is an AI-driven customer success platform that integrates with your whole tech stack to leverage all your customer data at scale. Creating automated, personalized customer success

Zendesk provides an easy to use and scalable customer service solution for your business. Focus on the conversation, not the channel. Start a free trial