Onboard Ratings (September 2025)
This page breaks down Onboard ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Onboard’s overall reputation. This data-driven overview will show you exactly how Onboard is rated - including how it compares to competitors.
Onboard's Overall Rating Summary
- Average Rating:4.7/5
- Total Reviews:3,878 reviews
- Sources:G2, Capterra, Trustradius, Gartner, Producthunt, Getapp, Softwareadvice, Facebook, Shopify
- Last updated:September 1, 2025
Onboard Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.7/5 | 636+ reviews | 01.09.25 |
 Capterra | 4.7/5 | 1,058+ reviews | 01.09.25 |
 Trustradius | 5/5 | 21+ reviews | 01.09.25 |
 Gartner | 4.7/5 | 3+ reviews | 06.04.25 |
 Producthunt | 5/5 | 8+ reviews | 06.03.25 |
 Getapp | 4.7/5 | 1,058+ reviews | 01.09.25 |
 Softwareadvice | 4.7/5 | 1,058+ reviews | 01.09.25 |
 Facebook | 4.6/5 | 28+ reviews | 04.05.25 |
 Shopify | 5/5 | 8+ reviews | 01.09.25 |
What is Onboard?
Onboard.io is a customer onboarding and implementation software that provides 360° visibility, management, collaboration, and automation features to streamline and customize the onboarding process. It offers tools like automated launch plans, role-based access, and a shared customer portal to ensure transparency, accountability, and a consistent customer experience. Integrations with CRM, Slack, and other apps enhance its capabilities, making it a comprehensive solution for modern success teams.
🤔 Onboard vs Competitors: How Do Ratings Compare?
Check out Onboard AlternativesFrequently Asked Questions
How trustworthy is Onboard?
According to Capterra and G2 review sites Onboard holds ratings of 4.7/5 and 4.7/5 respectively from 1,694 reviews, indicating a strong level of trust and satisfaction among users as of September 2025.
How many stars is Onboard rated?
Onboard has an average star rating of 4.7 out of 5 stars based on average of 3,878 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Onboard public reviews pages on platforms: G2, Capterra, Trustradius, Gartner, Producthunt, Getapp, Softwareadvice, Facebook, Shopify. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Onboard is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.