ChurnZero Ratings (September 2025)
This page breaks down ChurnZero ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand ChurnZero’s overall reputation. This data-driven overview will show you exactly how ChurnZero is rated - including how it compares to competitors.
ChurnZero's Overall Rating Summary
- Average Rating:4.7/5
- Total Reviews:2,314 reviews
- Sources:G2, Capterra, Trustradius, Gartner, Getapp, Softwareadvice
- Last updated:September 1, 2025
ChurnZero Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.7/5 | 1,455+ reviews | 01.09.25 |
 Capterra | 4.7/5 | 128+ reviews | 01.09.25 |
 Trustradius | 4.5/5 | 313+ reviews | 01.09.25 |
 Gartner | 4.7/5 | 162+ reviews | 01.09.25 |
 Getapp | 4.7/5 | 128+ reviews | 01.09.25 |
 Softwareadvice | 4.7/5 | 128+ reviews | 01.09.25 |
What is ChurnZero?
ChurnZero offers the highest-rated and most-loved customer success software, featuring automation, in-app communications, and Customer Success AI™. Key capabilities include customer health scoring, customer journeys, plays and automation, renewal forecasting, and comprehensive reporting. The platform integrates seamlessly with tools used daily by customer success teams to enhance customer retention, product adoption, and revenue forecasting.
🤔 ChurnZero vs Competitors: How Do Ratings Compare?
Check out ChurnZero AlternativesFrequently Asked Questions
How trustworthy is ChurnZero?
According to G2 and Trustradius review sites ChurnZero holds ratings of 4.7/5 and 4.5/5 respectively from 1,768 reviews, indicating a strong level of trust and satisfaction among users as of September 2025.
How many stars is ChurnZero rated?
ChurnZero has an average star rating of 4.7 out of 5 stars based on average of 2,314 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from ChurnZero public reviews pages on platforms: G2, Capterra, Trustradius, Gartner, Getapp, Softwareadvice. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for ChurnZero is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.