ChurnZero Alternatives (September 2025)

Your top rated CSM software platform. The easiest to use, fastest to implement software to reduce churn & increase customer revenue.

Top-rated customer success software with smart actionable intelligence to drive onboarding, adoption, retention, CX & revenue growth at scale. Get a free demo.

Gainsight's Customer Success and Product Experience Software empowers companies to increase revenue, decrease customer churn, and drive advocacy.

Custify enables Customer Success teams to prevent churn, automate processes and improve onboarding through one easy-to-use interface.

Totango is an agile Customer Success Software that helps you design, run, measure, and scale your SaaS customer journey to retain and grow customers. Start Free!

ZapScale is the best customer success platform for SaaS with easy integrations, prebuilt KPIs & playbooks to proactively address customer needs, reduce churn & boost upsell

AI powered customer success platform with powerful features and automation to gather customer insights, prevent churn and delight customers.

Keep your customers. The best companies know why their customers leave and more importantly why they stay. ChurnRX offers premier retention analytics, consulting, and training to help you improve customer retention.

Get rid of churn, grow NRR, and make your Customer Success team a machine for growth with this platform made for CS, from the ground up

Leverage your B2B customer data to reduce churn and increase revenue in your accounts.

Skalin helps growing SaaS better onboard, engage and grow their customers with powerful Health Scores, smart automations and project management capabilities.

Improve product experiences and user adoption with product analytics, in-app engagements, and comprehensive customer feedback.

AI-driven Customer Success platform to help SaaS companies predict customer health, extinguish churn, and accelerate retention and revenue.

SubscriptionFlow is offering best subscription & billing management software of 2024 designed to deliver unrivaled results to companies.

Propel your business forward with Chargebee’s revenue recognition end-to-end automated, ASC 606 / IFRS-15 compliant software for SaaS.

Unlock hyper-growth with Chargebee's Software-as-a-Service. Streamline revenue operations & grow your business efficiently. Join the trajectory to success now.

Create a single community destination that allows your customers to self-serve resources with forums, groups, federated content, and gamification.

AskNicely helps service businesses measure their customer experience, motivate frontline teams, and see the impact on the bottom line.

In a world where user adoption drives revenue, Chameleon's software gives modern SaaS teams the most control, configuration, and customization to win with in-product UX.

The best revenue operations tool for subscription businesses.

Zuora Revenue is a leading revenue recognition software. Automate revenue operations and scale for any level of business complexity. Learn more

Elevate your company's digital transformation with the industry's most intuitive Customer Intelligence platform.

Send NPS, CSAT & CES surveys to your clients and start gathering, analyzing, and acting on the received customer feedback.

Real-time customer experience analytics for enterprises and high-stake decision makers. Never lose a customer again. Book a demo!

Vitally's all-in-one Customer Success Platform automates and scales your strategies, processes, and workflows with real-time customer data to drive measurable impact for your team and business.

Clozd provides innovative win-loss analysis consulting & technology. We help clients uncover why they win & lose. Start winning more now.

Boost your customer loyalty with CROSS CX, the intuitive, high-performance software for lasting customer relationships. Find out more now!

Zuora Billing is the world’s leading subscription billing software. Monetize your services, unify revenue streams and more with Zuora Billing. Request a demo.

EverAfter’s customer interface centralizes data, automates QBRs and onboarding, and delivers insights to scale success and accelerate time-to-value across the journey.

You only get one chance to make a first impression on your customers. A smooth, transparent SaaS onboarding process is key to putting your best foot forward.

We build Customer Success Software that empowers organizations to acquire, service, and grow lifelong customers. Planhat is the #1 Customer Success Platform.

Used at over 20,000 business locations to survey, collect, and analyze customer engagement and customer feedback. Improve client retention with us!

Pendo’s product experience and digital adoption solutions help companies become product led and deliver digital experiences users love.

Build reputation and gain insights for your B2B service organization with the ClearlyRated experience management platform.

Transform thousands of user feedback into insights with our Feedback Analytics Platform and take faster product decisions

Chattermill uses AI to unify and automatically analyze your customer feedback data to give you the insights you need to understand the voice of your customers.

Feedbackly - the only customer feedback platform with automated CX software, Education, Consulting, and industry-leading knowledge.

Built specifically for managing clients the sales process, Forekast is a CRM that enables you to measure, optimize, and grow your business.

Aligned moves the chaotic back-and-forth, into single a customer workspace, that helps manage deal complexity and standardize playbooks.

Discover Omind.ai's Experience Platform Management Software. Elevate customer satisfaction and fuel business growth with seamless experiences and lasting connections.

Freshworks Customer Service Suite is an easy-to-use omnichannel support software, combining AI-powered chatbots and ticketing for increased productivity.

Zoho Desk is an online customer service help desk software for happier customers, empowered agents, and healthier businesses. Get a 15-day free trial.

Whatfix's interactive digital adoption platform and analytics enable employees with contextual user experiences, step-by-step guidance, self-help user support, and user behavior analytics to drive digital adoption for desktop, mobile, and web applications.

Userpilot helps product teams deliver personalized in-app experiences to increase growth metrics at every stage of the user journey.

Give your sales team the edge with winning references. Check out RO Innovation. Customer reference management software for companies that win.

Zendesk provides an easy to use and scalable customer service solution for your business. Focus on the conversation, not the channel. Start a free trial

Help Desk Software For Personal And Connected Customer Service. Deliver exceptional customer service in multiple languages across live chat, email, Facebook and Twitter.

Zendesk quality assurance software offers AI-enhanced checks, insightful CX analytics, and agent engagement. Start a free trial today.

Churned is an AI-driven customer success platform that integrates with your whole tech stack to leverage all your customer data at scale. Creating automated, personalized customer success

A complete experience management platform to collect customer feedback, drive loyalty, and increase satisfaction with targeted surveys, prototype tests, session recording & heatmap.

FlexPay's failed payment recovery helps subscription and SaaS businesses reduce churn, boost retention, and increase revenue.

Enhance your digital customer experience using powerful Medallia Digital Experience Analytics to capture real-time insights impacting digital experience.

Onboard Customers faster with the software built to organize, automate, & manage your client onboarding process for modern customer success teams.

First smart No-SDK customer engagement platfrom. Best tool for Push, Email campaigns powered by generative AI

Enterprise-level digital analytics and customer engagement platform that helps enhance every customer interaction with data-driven insights.

OneBill is a transformative subscription billing, recurring billing, usage-based billing, and end-to-end revenue management platform that powers the entire customer lead-to-revenue generation experience.

Hear every customer’s voice, fix every broken experience, and increase customer loyalty and spend with Qualtrics XM.

Appcues is the most flexible way to build personalized product experiences. From user onboarding through adoption and retention. Get started for free.

We are customer success advisors that help companies protect and grow revenue. We do this by conducting assessments, training teams, building actionable playbooks and customer journeys and hosting growth workshops.

Only Demio provides a simple, no-download webinar experience for your audience, as well as all the marketing tools you need to generate better results.

Sector leading SaaS companies, like ChurnZero, WebPT, Restaurant365, and Phenom, choose ReachSuite to increase qualified pipeline, win rates, and Net Dollar Retention in this efficiency-oriented economy.

Uncover churn risks and opportunities with Staircase AI's Customer Intelligence and Analytics. Analyze millions of customer signals and turn them into actionable insights.

Transform your customer experience with DigitalGenius – AI-powered customer service automation for pre- and post-purchase questions.

Conversica is the leading provider of Conversational AI for revenue teams. Unlock revenue throughout the lifecycle with Revenue Digital Assistants.

Everstage is a modern, no-code platform to automate commissions and motivate sales teams with real-time visibility and insights on their commissions

Capture and leverage buying committee data with Nektar.ai. The only scalable solution to enhance reporting in Salesforce and Snowflake, empowering data-driven decisions at every business.

Supercharge your customer experience with Local Measure's advanced contact center software. Elevate your customer service and boost satisfaction.

Optimize user experience with Germain UX's advanced monitoring, insights and session replay features. Unlock valuable insights for enhanced performance and troubleshooting. Explore comprehensive documentation for seamless implementation.

Optimize payments effortlessly with Billsby. Simplify billing processes and enhance payment management for your business. Streamline payments today!

Hook accurately predicts revenue growth from your customers. We use data science to identify your highest value customers, how to keep them and maximise revenue. Ramp up quality engagement, stop guessing what works and own your NRR.

Collect immediate customer feedback with the Nicereply CX management platform. Use one-click CSAT, CES & NPS surveys & increase the volume of insights you receive.

Connect processes, people and technologies in a single digital business transformation platform. Deliver first results in 4-weeks and accelerate business development.

Create exceptional customer experiences at scale with Medallia

Zonka Feedback is an omnichannel Customer Feedback Software and Survey App to measure real-time CX Metrics like Net Promoter Score (NPS Surveys), CES & CSAT.

Identify high-value prospects and at-risk customers by building predictive scoring apps (without coding or special skills).

Apty's software monitoring & in-app guidance increase employee digital adoption & application ROI for valuable software onboarding, change management & transformations.

Grow your in-app subscription revenue with reliable purchase backend, real-time subscription analytics, and no-code monetization tests, all in one place.

Taxaroo: leading tax & accounting practice management software. Boost efficiency, automate tasks, and improve client satisfaction.

CrowdPower is a simple automation platform that can onboard new users, reduce churn, keep your customers informed, and so much more.

Built for the professional marketer, our comprehensive suite of integrated marketing tools will upgrade the way you leverage your site traffic.

Turn Cancellation into conversions with Churn Solution. Stop losing customers and supercharge your revenue with our proven solution!

5X the productivity of your customer-facing teams with Stagebase's automation and management tools.

Empower your employees, wherever they are, through digitally optimized communication, training and task management.

Enhance homebuyer customer experience, streamline processes and increase revenue with GBuilder’s Customer Journey Management platform.

The customer onboarding and implementation software your team need to deliver projects on time, accelerate TTV, and increase customer stickiness

FunnelStory AI: Stop Churn, Boost Revenue, Cut Busywork, and Focus on What Matters.

CogniSaaS is a customer-centric onboarding and implementation platform that enables cross-functional collaboration with internal and external stakeholders.

Helpshift is the only customer service solution combining AI, skilled human specialists, and state-of-the-art technology

With TruVoice, you can automatically collect buyer feedback on each seller’s performance and offer skills training and coaching based on that feedback.

The fastest way to fast user onboarding. Userflow lets your whole team build customized in-app tours, checklists and surveys, without code. Convert more customers and increase retention.

Create and optimize in-app experiences that turn new users into champions. Onboard, engage, collect feedback, analyze user behavior; without coding.

LivePerson's Conversational AI platform helps brands embrace digital-first customer conversations for better scale, engagement, and results.

LiveHelpNow offers comprehensive support solutions that will make your employees' lives easier and your customers’ experience with your brand better.

Deliver personalized experiences to connect with customers everywhere with Adobe Experience Cloud — Marketing, analytics, advertising, commerce, & more.

Take payments everywhere in Salesforce with Chargent's payment processing software, bringing streamlined, automated tools to your business.

Enterprsie Chatbot platform. Most powerful NLP. Voicebot. Omnichannel Chatbot. Jetlink is the new front line of your customer service, empowering businesses to provide personalized experiences at scale - Jetlink's low-code / no-code powerful AI chatbot raises CSAT, reduces churn, and drives revenue

Delightfully easy to use one-click CSAT and NPS surveys for MSPs and service minded professionals. Supporting surveys for ConnectWise, Autotask, Zendesk and more.

The global leader in digital experience intelligence and analytics, Contentsquare helps optimize and improve your users digital experience.

Enjoy unlimited calls + texts from $30/agent/month. Integrates with HubSpot, Zoho, and more! Complete with Power Dialer and automation tools.