HelpCrunch Ratings (September 2025)
This page breaks down HelpCrunch ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand HelpCrunch’s overall reputation. This data-driven overview will show you exactly how HelpCrunch is rated - including how it compares to competitors.
HelpCrunch's Overall Rating Summary
- Average Rating:4.8/5
- Total Reviews:959 reviews
- Sources:G2, Capterra, Trustpilot, Trustradius, Producthunt, Getapp, Softwareadvice, Wordpress, Facebook
- Last updated:September 1, 2025
HelpCrunch Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.7/5 | 232+ reviews | 01.09.25 |
 Capterra | 4.8/5 | 195+ reviews | 01.09.25 |
 Trustpilot | 4.4/5 | 26+ reviews | 05.08.25 |
 Trustradius | 4/5 | 8+ reviews | 01.09.25 |
 Producthunt | 4.7/5 | 87+ reviews | 07.07.25 |
 Getapp | 4.8/5 | 195+ reviews | 01.09.25 |
 Softwareadvice | 4.8/5 | 195+ reviews | 01.09.25 |
 Wordpress | 5/5 | 6+ reviews | 01.09.25 |
 Facebook | 5/5 | 15+ reviews | 03.03.25 |
What is HelpCrunch?
HelpCrunch offers a comprehensive customer service software with features like Live Chat, Chatbot, Shared Inbox, Knowledge Base, Email Marketing, Popups, and Mobile Apps & SDK. It supports multichannel communication, allowing businesses to engage with clients via live chat, email, and messengers, and provides AI-powered tools to enhance support and marketing efforts. HelpCrunch also facilitates seamless migration from other platforms and integrates with various tools to streamline customer service operations.
🤔 HelpCrunch vs Competitors: How Do Ratings Compare?
Check out HelpCrunch AlternativesFrequently Asked Questions
How trustworthy is HelpCrunch?
According to G2 and Capterra review sites HelpCrunch holds ratings of 4.7/5 and 4.8/5 respectively from 427 reviews, indicating a strong level of trust and satisfaction among users as of September 2025.
How many stars is HelpCrunch rated?
HelpCrunch has an average star rating of 4.8 out of 5 stars based on average of 959 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from HelpCrunch public reviews pages on platforms: G2, Capterra, Trustpilot, Trustradius, Producthunt, Getapp, Softwareadvice, Wordpress, Facebook. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for HelpCrunch is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.