HelpDocs Ratings (September 2025)
This page breaks down HelpDocs ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand HelpDocs’s overall reputation. This data-driven overview will show you exactly how HelpDocs is rated - including how it compares to competitors.
HelpDocs's Overall Rating Summary
- Average Rating:4.2/5
- Total Reviews:40 reviews
- Sources:G2, Capterra, Getapp, Softwareadvice
- Last updated:September 1, 2025
HelpDocs Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.3/5 | 16+ reviews | 01.09.25 |
 Capterra | 4.1/5 | 8+ reviews | 07.07.25 |
 Getapp | 4.1/5 | 8+ reviews | 01.09.25 |
 Softwareadvice | 4.1/5 | 8+ reviews | 07.07.25 |
What is HelpDocs?
HelpDocs enables users to build, manage, and monitor a fully customizable Knowledge Base with features like CSS, JavaScript, and HTML templates. It offers a rich editing experience, dynamic content updates with Clips, and supports multiple languages. The platform integrates with various tools, provides analytics for content performance, and includes a Grow plan for advanced customization and user segmentation.
🤔 HelpDocs vs Competitors: How Do Ratings Compare?
Check out HelpDocs AlternativesFrequently Asked Questions
How trustworthy is HelpDocs?
According to G2 and Capterra review sites HelpDocs holds ratings of 4.3/5 and 4.1/5 respectively from 24 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is HelpDocs rated?
HelpDocs has an average star rating of 4.2 out of 5 stars based on average of 40 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from HelpDocs public reviews pages on platforms: G2, Capterra, Getapp, Softwareadvice. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for HelpDocs is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.