HelpDocs Alternatives (September 2025)

HelpDocs creates knowledge base software your customers and team will adore. It's fast, flexible, and super simple to use. Start with 14 days free.

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40+ reviews

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1.
HelpSite: Make a Knowledge Base / Support Center - for free!
https://helpsit
.com/

HelpSite is easy-to-use hosted knowledge base software for creating an awesome support & FAQ site for your business. Get started for free!

2.
Proprofs Knowledge Base for Employees & Customers | Unlock All Features Free
https://www.proprofsk
.com/

Best Knowledge Base Software that will reduce tickets up to 80%. Create an internal knowledge base or customer help center. Get Started free

3.
AI-Powered Knowledge Base Software That Scales With Your Product
https://document36
.com/

Instantly create a knowledge base for your customers and teams. Build FAQ, User guides, Product Documentation, Standard Operating Procedures and many more

4.
Knowledge Base Software by KnowledgeOwl
https://www.knowledgeow
.com/

Looking for knowledge base software? Create a website to share information with customers, clients, employees, and others. Free trial, no credit card required.

5.
Helpjuice – Knowledge Base Software
https://www.helpjuic
.com/

Knowledge Base Software used by 130,000+ users from companies like Amazon, Hertz, Shipt. Start your free 14-Day Trial today

6.
Slab - Knowledge Base & Wiki Software
https://sla
.com/

Discover why our easy creation, organization, and numerous integrations, make us so popular with non-technical and tech-savvy teams alike.

7.
Knowledge Base Software, Announcements & Feedback
https://labikno
.com/

The All-in-One: Knowledge Base Software with Customizable Help Center Site, Public Roadmap, Embeddable Help Widget, Boosted Announcements & Feedback Collection.

8.
Kayako — A Help Desk Software Platform
https://kayak
.com/

Help Desk Software For Personal And Connected Customer Service. Deliver exceptional customer service in multiple languages across live chat, email, Facebook and Twitter.

9.
Help Scout: Shared Inbox, Help Center, & Live Chat Software
https://www.helpscou
.com/

Help Scout's shared inbox, help center, and live chat software gives your team the tools you need to easily manage customer communications.

10.
Create documentation that your customers love | Docsie
https://www.docsi
.io/

Save time and retain customers, write, translate and manage better product documentation with Docsie

11.
Modern Tool to Create and Manage Online User Manuals - Sonat
https://sona
.com/

Free, Simple and modern documentation tool to create and manage online manuals, user guides, knowledge bases, instructions, and tutorials.

12.
Document Automation Software: Generation & Assembly | HotDocs
https://hotdoc
.com/

HotDocs document automation software helps reduce risk & save time by aiding in the creation, generation, assembly & preparation of complex documents.

13.
ClickHelp - Online Documentation Tool, Software for Technical Writers
https://clickhel
.com/

Modern cloud-based documentation tool for teams. Create, host, and maintain your online software guides, knowledge bases, context help, instructions.

14.
Mojo Helpdesk - The #1 Ticket Tracking Software | Mojo Helpdesk
https://mojohelpdes
.com/

The Best Solution to Support Customers & Employees Mojo Helpdesk makes customer service easy. Centralize requests, assign, automate, track progress, and get more done faster. Try for free         Request a demo        Centralize requests Still using spreadsheets and emails for requests? Migrate to Mojo Helpdesk to put them all in a powerful but simple ticket tracking. Knowledge base Cut down incoming requests with the self-service knowledge base.

15.
SharePoint Ticketing System | MS Helpdesk Software 365
https://www.hr36
.us/sharepoint-ticketing-system-hr-helpdesk-ms-teams-365/

Create SharePoint ticketing system to fully automate customer support to enhance productivity. Microsoft helpdesk software with 14 Days free trial.

16.
Build your website on our free CMS tools | HubSpot
https://www.hubspo
.com/products/cms/

Unleash your website's full potential with HubSpot's free CMS. Includes hosting, security, SEO suggestions, and customizable web themes. All in one place.

17.
#1 Top Rated Help Desk Software (4.8/5 Stars on G2)
https://www.grooveh
.com/

Groove is the simple yet powerful alternative to Zendesk. The best helpdesk software for your business. Shared inbox, knowledge base, chat and more!

18.
RocketDocs | RFP Management Software + Sales Enablement
https://www.rocketdoc
.com/

RFP Management Software ✓Streamline your response process ✓Create custom proposals ✓Manage DDQs - Book your FREE demo!!

19.
Zoho Desk | Top Rated Customer Service Help Desk Software
https://www.zoh
.com/desk/

Zoho Desk is an online customer service help desk software for happier customers, empowered agents, and healthier businesses. Get a 15-day free trial.

20.
Supportbench : Customer Support Software Built For The B2B
https://www.supportbenc
.com/

The Most Comprehensive customer support software on the market. Made for B2B teams to scale their efforts, respond faster, and do more.

21.
Helpwise: Easy-to-use & affordable customer service platform
https://helpwis
.io/

Customer service platform for SMBs to help you serve customers faster and retain them better. Helpwise empowers agents to serve customers not tickets.

22.
All-in-one Product Adoption Platform - UserGuiding
https://userguidin
.com/

Create and optimize in-app experiences that turn new users into champions. Onboard, engage, collect feedback, analyze user behavior; without coding.

23.
Content Operations for Information Developers | Heretto
https://www.herett
.com/

Heretto is one powerful content operations stack to streamline documentation and publish self-service help sites that improve customer satisfaction.

24.
Slite - AI-powered knowledge base
https://www.slit
.com/

Discover Slite's AI powered knowledge base for quick access to trusted company info. Simply ask Slite and get the answers you need. Start for free.

25.
Doc-O-Matic - Source Code Documentation and Help Authoring Tool
https://www.doc-o-mati
.com/

Doc-O-Matic is a software source code documentation and Help authoring tool. It takes source code and comments, adds conceptual topics and external input and produces documentation from it. With its single-source approach it generates many different kinds of output from a single documentation base.

26.
tawk.to – "100% FREE live chat software for your website!"
https://www.taw
.to/

www.tawk.to is 100% Free Live Chat Software to monitor and chat with visitors on your website or from a free customizable page.

27.
Software to author online user documentation manuals and create software help files and user guides and instructions - Dr.Explain
https://www.drexplai
.com/

Dr.Explain is a software to quickly create software help files, online help, user manuals, user guides, instructions & user documentation

28.
HelpNDoc Help Authoring Tool - Create Help Files, User Manuals and eBooks | HelpNDoc
https://www.helpndo
.com/

HelpNDoc is one of the most popular and easy to use Help Authoring Tool (HAT). It can generate various documentation formats from a single source: CHM, Responsive HTML, Word DocX, PDF, ePub and Kindle Ebooks, and Markdown files. And it is Free for personal use.

29.
Knowledge Management System - Wiki + Q&A + Workflow + AI
https://www.allanswere
.com/

All-in-One knowledge management system, combine Wiki, Q&A and AI with built-in workflow. Knowledge Management System - Wiki + Q&A + Workflow + AI

30.
Help Desk Software for Stellar Customer Support | Teamwork Desk
https://www.teamwor
.com/desk/

Teamwork Desk is a help desk ticketing system that allows you to centralize communication and improve transparency, so you can focus on customer happiness.

31.
Help Desk Ticket Management Software - HappyFox
https://www.happyfo
.com/

Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Schedule a One-on-One Demo

32.
AODocs | Cloud Document Management
https://aodoc
.com/

Combine process automation and document management, at scale, while controlling where and how your content is stored.

33.
Customer service software for the best customer experiences | Zendesk
https://www.zendes
.com/service/

Zendesk provides an easy to use and scalable customer service solution for your business. Focus on the conversation, not the channel. Start a free trial

34.
Customer Service Software for Small to Enterprise Businesses
https://www.hubspo
.com/products/service/

HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer while driving efficiency for your team.

35.
Software Templates for Startup, Small Business, Growing Companies and Consultants
https://www.businesspowertool
.com/

When you’re starting or building a business… How do you handle the everyday challenges of organizing, planning, funding, managing, marketing, policies, procedures, sales, and everything else? Easily. With Business Power Tools. Free Trial

36.
Email Management Software | Customer Engagement...
https://helpmonk
.com/

Helpmonks is an all-in-one email management software with powerful customer engagement features, including email marketing, knowledge base, live chat, and more

37.
Pagecloud Website Builder | Drag and drop, publish for free
https://www.pageclou
.com/

Create a high performing website that stands out against the competition. Use AI to create content and start to grow your online presence. Build custom forms, landing pages, and analyze your performance with built in analytics.

38.
Presentation software for fast-moving teams | Pitch
https://pitc
.com/

Pitch is presentation software that enables any team to quickly create sleek decks that get results. Sign up for free.

39.
Document Management System Software | LogicalDOC
http://www.logicaldo
.com/

A document management system that can help your organization better manage business processes and put order in the documents every day run your business

40.
Website Builder — Create a Website in Minutes — Squarespace
https://www.squarespac
.com/

Create a customizable website or online store with an all-in-one solution from Squarespace. Choose a website template and start your free trial today.

41.
Zendesk: Customer Service Quality Assurance Software
https://www.zendes
.com/service/quality-assurance/

Zendesk quality assurance software offers AI-enhanced checks, insightful CX analytics, and agent engagement. Start a free trial today.

42.
Klyck.io - Organize Your Knowledge
https://klyc
.io/

Klyck makes it easy to create, organize and share your knowledge, documents, data and more. Bring your content to life.

43.
Website Builder - Create a Free Website Today | Wix.com
https://www.wi
.com/

Create your website and grow with confidence. From an intuitive website builder to advanced business solutions & powerful SEO tools—Try Wix for free.

44.
Proposal Software for Freelancers & Agencies | Nusii
https://nusi
.com/

Create, track and manage proposals with Nusii and win more business. Start building professional proposals today with our 14 day free trial.

45.
Onboard - Customer Onboarding Software for Success Teams
https://onboar
.io/

Onboard Customers faster with the software built to organize, automate, & manage your client onboarding process for modern customer success teams.

46.
Pendo.io - Product Experience and Digital Adoption Solutions
https://www.pend
.io/

Pendo’s product experience and digital adoption solutions help companies become product led and deliver digital experiences users love.

47.
DeveloperHub - Collaborate on Documentation
https://developerhu
.io/

Create powerful beautiful documentation, hassle-free. DeveloperHub is hosted documentation portals service for Product and API Docs. Write your user guides, knowledge base, API and product documentation. Supports Swagger specification, search, collaboration, markdown, mobile devices and SEO. API Documentation as a service.

48.
All-in-one user onboarding platform | Product Fruits
https://productfruit
.com/

Boost the conversion and retention rates of your web app with Product Fruits – the no-code user onboarding platform designed to be your welcoming committee.

50.
GitBook
https://www.gitboo
.com/

GitBook is a knowledge management tool for engineering teams. It simplifies knowledge sharing, with docs-as-code support and AI-powered search & insights. Sign up for free!

52.
eCommerce Suite & PIM Platform | DynamicWeb
https://dynamicwe
.com/

Dynamicweb offers a cloud-based All-In-One eCommerce platform to deliver better digital customer experiences. Learn about our products & features.

53.
Help+Manual - The most popular help authoring and documentation tool
https://www.helpandmanua
.com/

Help+Manual is the leading help authoring tool for software documentation and easy content management.

54.
Clustdoc | Client Onboarding Software for Businesses
http://clustdo
.com/

The best way to welcome clients and manage new requests. Onboarding workflow, Custom portal, eSignature, Online payment, Workflows, client management mobile app ... Try it free.

55.
Customer Communication Platform, Live Chat & More | HelpCrunch
http://helpcrunc
.com/

HelpCrunch offers live chat, chatbot, knowledge base, popups, and email marketing tools for building strong customer relationships.

57.
Aikido — AppSec Platform For Code & Cloud Security
https://www.aikid
.dev/

Discover vulnerabilities and security issues with Aikido's all-in-one AppSec platform. Start free and get your web app secured in 2 minutes.

59.
Support Hero - Knowledge Management for Today
https://www.supporther
.com/

Support Hero is a Knowledge Management System that works with SaaS, Retail, Call Centers and Contact Center businesses as well as many other types of businesses.

60.
Edit PDF Online with CocoDoc - The #1 Best Free PDF Editor
https://cocodo
.com/

CocoDoc provides a full-fledged platform for teams to edit, fill, sign, manage, and share PDF documents under one roof.

61.
Appcues | Product adoption made easy
https://appcue
.com/

Appcues is the most flexible way to build personalized product experiences. From user onboarding through adoption and retention. Get started for free.

62.
Knowledge Management Software & Sharing Tool - Zoho Wiki
https://www.zoh
.com/wiki/

Zoho Wiki is designed to deliver the best knowledge management and collaboration experience to businesses. Get started for FREE.

63.
Help Desk Software With ITAM & IT Workflows - ITSM Platform
https://www.deepse
.com/

Deepser is a help desk software, customer support and IT Asset Management software. Exceptional for managing IT workflows. Try it for free.

64.
Electronic signature, client portals, proposals software, AML and KYC
https://mydocsaf
.com/

MyDocSafe is an electronic signature, secure client portal and proposals platform for customer onboarding and client management.

65.
LiveAgent | Simple Customer Support Software for Teams
https://www.liveagen
.com/

Great customer service starts with better Help Desk Software. See the benefits of LiveAgent and get started with it in 5 minutes.

66.
Contentyze
https://contentyz
.com/

Contentyze let you turn ideas into content. Fast and at scale.

67.
Tiledesk: Automated Customer Service with an AI Agent
https://tiledes
.com/

Tiledesk empowers businesses to establish AI Agents across various channels, offering automated customer service and enhancing customer engagement. Get started free.

68.
Mockplus - Design, Prototype & Collaborate Better and Faster
https://www.mockplu
.com/

Empower your UI/UX design team with top prototyping solutions. Create interactive web or app wireframes and prototypes without any coding skills.

69.
Top-Rated Food Safety Management Software for SMEs | FoodDocs
https://www.fooddoc
.com/

Try FoodDocs' AI-powered food safety software to get and stay compliant. Perfect for production and advanced food service SMEs who want to be audit-ready.

70.
Knowledge Ops Solution for Better Employee Performance | ScreenSteps
https://www.screenstep
.com/

Reduce questions, mistakes, and onboarding time with a knowledge ops solution that drives real results. Learn how it works.

71.
Whale | The fastest way to get your team aligned
https://usewhal
.io/

Document and train your team, manage your knowledge and never miss a beat with Whale's powerful features. Start for free, no cc needed.

72.
Home - Coassemble
https://coassembl
.com/

With Coassemble's course builder create engaging, customized, and impactful online training that drive knowledge retention and learner engagement. Get started for free now!

73.
74.
MadCap Software: Collaborative Technical Authoring Tools
https://www.madcapsoftwar
.com/

Best-in-class technical writing tools for authoring and publishing content like knowledge bases, user manuals, online/web help, and more. Free 30-day trial!

75.
SweetProcess · Document Your Standard Operating Procedures With Ease
https://www.sweetproces
.com/

SweetProcess makes documenting standard operating procedures (SOPs) easy and efficient. Share procedures with a team and more. Try it free.

76.
Vadoo AI - All in one AI video platform
https://www.vado
.tv/

Vadoo AI is an all-in-one AI video platform offering text-to-video conversion, a robust video editor with captions, B-roll, transitions, and music, plus seamless video hosting. Create and host professional-quality videos effortlessly with Vadoo AI's advanced tools and user-friendly interface.

77.
Nuclino | Your team’s collective brain
https://www.nuclin
.com/

A modern, simple, and blazingly fast way to collaborate – bring knowledge, docs, and projects together in one place.

78.
Online Store Builder | Create an Ecommerce Website for Free - GoDaddy
https://www.godadd
.com/websites/online-store/

Create your online store and start selling today. GoDaddy’s online store builder offers 100+ templates, flexible shipping, integrated payments and more

79.
CS24 - Coach Simple AI - Organize, Build, Sell and Deliver
https://www.coachsimpl
.net/

Coach Simple is customizable coaching software that helps you scale your business. Speakers, Coaches and Sales Managers choose Coach Simple to increase revenue, standardize process and integrate with everything. With our AI powered platform, you provide an intuitive and engaging platform to your coaching clients and team internally.

80.
Faster, smarter customer support for eCommerce | eDesk
https://www.edes
.com/

eDesk's eCommerce customer service software combines tickets from everywhere you sell with order data; for easier management by customer support teams. Get started today.

81.
Waybook - Onboard, Train & Grow Faster
https://www.wayboo
.com/

Build a playbook for your business. All your training, onboarding, process documentation and best practices in one place.

82.
The Trust Center Platform for friction-free security reviews | SafeBase
https://www.safebas
.io/

SafeBase enables security, GRC, and sales teams to easily share and automate access to critical security, compliance, and privacy information with its Trust Center Platform.

84.
Whatfix - Digital Adoption Platform and Analytics
https://whatfi
.com/

Whatfix's interactive digital adoption platform and analytics enable employees with contextual user experiences, step-by-step guidance, self-help user support, and user behavior analytics to drive digital adoption for desktop, mobile, and web applications.

86.
Universal CMS | dotCMS
https://dotcm
.com/

dotCMS is a powerful universal content management system (uCMS) that enables a unified editor experience regardless of delivery. Easily create, manage, and edit web pages in a powerful, user-friendly interface while developers can build in their favorite frameworks.

87.
#1 Business Messaging Platform For Startups & SMBs - Crisp
https://cris
.chat/en/

Discover our Business Messaging Platform for Startups & SMBs. The one-stop for sales, marketing & support in one platform: Crisp. 14-day free trial. No credit card required. Try now! We provide Knowledge base, Team Inbox, Chatbot, CRM and multiple other features to let you build your own way to customer success.

88.
The headless CMS that your team will love — DatoCMS
https://www.datocm
.com/

The content platform for projects of any size, built around the needs of all team members. Simply put, the most user-friendly and performant headless CMS.

89.
All-in-One Email Marketing Automation, Live Chat, & Help Desk Software
https://getgis
.com/

Gist is an all-in-one growth software that serves as a central source of truth through the entire customer journey. Get started for free!

90.
Dynamic Work & Complex Project Management Platform | Quickbase
https://www.quickbas
.com/

Empower your teams to solve unique problems and manage complex projects with one flexible no-code platform. Try Quickbase free today!

91.
Tridion Docs the #1 Enterprise DITA CCMS - RWS
https://www.rw
.com/content-management/tridion/docs/

Tridion Docs is a Component Content Management System (CCMS) trusted by the world's largest enterprises to manage their documentation. Learn more here today.

92.
DHTMLX JS Library | JavaScript/HTML5 UI Framework | JavaScript UI Library
https://dhtml
.com/

DHTMLX UI libraries are pure JavaScript/HTML5 client-side widgets for high-speed web and mobile development. They are easily customizable and configurable via API.

93.
BoardDocs - School Board Management Software Solution
https://boarddoc
.com/

BoardDocs is the easiest-to-use and most powerful school board management software you can find. Designed exclusively for the needs of school districts and community colleges.

94.
Customer Onboarding and Experience Software
https://www.stagebas
.com/

5X the productivity of your customer-facing teams with Stagebase's automation and management tools.

95.
Onset - Centralize your product release notes
https://www.onse
.io/

Simplify your product communication with Onset. Keep your users informed and up to date, all in one location.

96.
Free Customizable Illustrations - Graphicmaker by Designs.ai
https://design
.ai/graphicmaker/

Get beautiful and customizable SVG, PNG and Vector illustrations that match you brand identity. Brought to you by Designs.ai

97.
Sanity: The Composable Content Cloud
https://www.sanit
.io/

Sanity is the modern CMS that transforms content into a competitive advantage. Customize, collaborate, and scale your digital experiences seamlessly.

98.
Design Emails People Love to Get. Make Beautiful Sales Pages.
https://flodes
.com/

Flodesk makes simple, intuitive software tools to help you grow your business. Try it free for 30 days—no credit card required.

99.
Support Solutions for Better Business Communications - LiveHelpNow
http://www.livehelpno
.net/

LiveHelpNow offers comprehensive support solutions that will make your employees' lives easier and your customers’ experience with your brand better.