HelpSite Ratings (September 2025)
This page breaks down HelpSite ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand HelpSite’s overall reputation. This data-driven overview will show you exactly how HelpSite is rated - including how it compares to competitors.
HelpSite's Overall Rating Summary
- Average Rating:4.7/5
- Total Reviews:235 reviews
- Sources:G2, Capterra, Producthunt, Getapp, Softwareadvice, Facebook
- Last updated:September 1, 2025
HelpSite Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.9/5 | 10+ reviews | 01.09.25 |
 Capterra | 4.7/5 | 68+ reviews | 01.09.25 |
 Producthunt | 5/5 | 1+ reviews | 04.05.25 |
 Getapp | 4.7/5 | 68+ reviews | 01.09.25 |
 Softwareadvice | 4.7/5 | 68+ reviews | 01.09.25 |
 Facebook | 4.8/5 | 20+ reviews | 04.05.25 |
What is HelpSite?
HelpSite offers knowledge base software that allows users to create a beautiful, mobile-friendly, and searchable FAQ site to help customers find answers quickly. Key features include a smart contact form that auto-suggests articles, an easy-to-use admin interface for creating knowledge base articles, a lightning-fast search box, and customizable options such as custom domains, logos, and layout styles. Additionally, it supports internal knowledge bases with privacy settings, multiple KB sites, and custom roles and permissions.
🤔 HelpSite vs Competitors: How Do Ratings Compare?
Check out HelpSite AlternativesFrequently Asked Questions
How trustworthy is HelpSite?
According to Capterra and G2 review sites HelpSite holds ratings of 4.7/5 and 4.9/5 respectively from 78 reviews, indicating a strong level of trust and satisfaction among users as of September 2025.
How many stars is HelpSite rated?
HelpSite has an average star rating of 4.7 out of 5 stars based on average of 235 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from HelpSite public reviews pages on platforms: G2, Capterra, Producthunt, Getapp, Softwareadvice, Facebook. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for HelpSite is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.