This page breaks down ProProfs Knowledge Base Software ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand ProProfs Knowledge Base Software’s overall reputation. This data-driven overview will show you exactly how ProProfs Knowledge Base Software is rated - including how it compares to competitors.

ProProfs Knowledge Base Software's Overall Rating Summary

  • Average Rating:4.7/5
  • Total Reviews:86 reviews
  • Sources:G2, Getapp, Softwareadvice
  • Last updated:September 1, 2025

ProProfs Knowledge Base Software Ratings by Source

PlatformRatingReviewsLast Update
G2 logoG2
4.6/5
30+ reviews01.09.25
Getapp logoGetapp
4.7/5
28+ reviews05.08.25
Softwareadvice logoSoftwareadvice
4.7/5
28+ reviews01.09.25

What is ProProfs Knowledge Base Software?

ProProfs Knowledge Base offers an AI-powered platform that reduces support tickets by 80% in 60 days, providing 24/7 self-help for customers and secure access for employees. It features an AI-powered text editor, 100+ knowledge base templates, unlimited sites, articles, users, and groups, and integrates with popular tools like Google Analytics and Wufoo. The platform supports branding, SEO optimization, and offers robust security controls, making it ideal for creating public or private knowledge bases, user manuals, and online documentation.

🤔 ProProfs Knowledge Base Software vs Competitors: How Do Ratings Compare?

Check out ProProfs Knowledge Base Software Alternatives

Frequently Asked Questions

How trustworthy is ProProfs Knowledge Base Software?

According to G2 review site ProProfs Knowledge Base Software holds rating of 4.6/5, indicating a strong level of trust and satisfaction among users as of September 2025.

How many stars is ProProfs Knowledge Base Software rated?

ProProfs Knowledge Base Software has an average star rating of 4.7 out of 5 stars based on average of 86 reviews as of September 2025.

Where does the rating data come from?

The ratings are pulled from ProProfs Knowledge Base Software public reviews pages on platforms: G2, Getapp, Softwareadvice. We update these ratings monthly to ensure they reflect the most current customer feedback.

How overall average rating for ProProfs Knowledge Base Software is calculated?

The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.