ProProfs Knowledge Base Software Alternatives (September 2025)

HelpDocs creates knowledge base software your customers and team will adore. It's fast, flexible, and super simple to use. Start with 14 days free.

Instantly create a knowledge base for your customers and teams. Build FAQ, User guides, Product Documentation, Standard Operating Procedures and many more

Looking for knowledge base software? Create a website to share information with customers, clients, employees, and others. Free trial, no credit card required.

Knowledge Base Software used by 130,000+ users from companies like Amazon, Hertz, Shipt. Start your free 14-Day Trial today

BHyve is your organisation’s AI knowledge sharing, management & collaboration tool to help you source, store, and share tacit knowledge instantly across teams, locations, and functions.

HelpSite is easy-to-use hosted knowledge base software for creating an awesome support & FAQ site for your business. Get started for free!

Save time and retain customers, write, translate and manage better product documentation with Docsie

The Best Solution to Support Customers & Employees Mojo Helpdesk makes customer service easy. Centralize requests, assign, automate, track progress, and get more done faster. Try for free         Request a demo        Centralize requests Still using spreadsheets and emails for requests? Migrate to Mojo Helpdesk to put them all in a powerful but simple ticket tracking. Knowledge base Cut down incoming requests with the self-service knowledge base.

Create easy to follow explanations and guides. Improve customer success and reduce support cost

All-in-One knowledge management system, combine Wiki, Q&A and AI with built-in workflow. Knowledge Management System - Wiki + Q&A + Workflow + AI

Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Schedule a One-on-One Demo

Free, Simple and modern documentation tool to create and manage online manuals, user guides, knowledge bases, instructions, and tutorials.

ProProfs offers easy-to-use training software for employees with LMS that simplifies course creation, automates compliance, and skill training. Try for Free!

The Most Comprehensive customer support software on the market. Made for B2B teams to scale their efforts, respond faster, and do more.

The All-in-One: Knowledge Base Software with Customizable Help Center Site, Public Roadmap, Embeddable Help Widget, Boosted Announcements & Feedback Collection.

Discover Slite's AI powered knowledge base for quick access to trusted company info. Simply ask Slite and get the answers you need. Start for free.

Help Desk Software For Personal And Connected Customer Service. Deliver exceptional customer service in multiple languages across live chat, email, Facebook and Twitter.

AnswerDash's predictive self-service support predicts customers’ questions and deflects support tickets and live chats.

QueryPal: AI-Powered Ticket Automation for Modern Support Teams. Our solution integrates with Zendesk, Intercom, Freshdesk, and Salesforce, drafting accurate responses in seconds.

Modern cloud-based documentation tool for teams. Create, host, and maintain your online software guides, knowledge bases, context help, instructions.

Tettra is an AI-powered knowledge base and knowledge management software. Curate company information and get instant answers to your team's repetitive questions.

Intranet Solutions and Company Intranet Software. 100% useful. 100% customizable. 100% loved by over 6 million people. 30-Day Free Trial.

Create powerful beautiful documentation, hassle-free. DeveloperHub is hosted documentation portals service for Product and API Docs. Write your user guides, knowledge base, API and product documentation. Supports Swagger specification, search, collaboration, markdown, mobile devices and SEO. API Documentation as a service.

Discover why our easy creation, organization, and numerous integrations, make us so popular with non-technical and tech-savvy teams alike.

Helpshift is the only customer service solution combining AI, skilled human specialists, and state-of-the-art technology

Create SharePoint ticketing system to fully automate customer support to enhance productivity. Microsoft helpdesk software with 14 Days free trial.

Discover how Verint Knowledge Management can help to drive efficiency, consistency & agility across the workforce. Deliver the right knowledge, at the right time.

The only employee training and knowledge management platform also rated number one for onboarding, SOPs, process documentation, and learning management.

Easygenerator simplifies and speeds up course creation 12x. Try the #1 best e-learning authoring tool for free and start creating today.

Your greatest strategic asset lies in the knowledge acquired within your company. This asset must be protected and put to good use.

Help Scout's shared inbox, help center, and live chat software gives your team the tools you need to easily manage customer communications.

Revolutionize Your Internal Communications with Staffbase's Internal Communication Platform. Streamline Your Workflow and Boost Productivity. Get a Demo!

Document and train your team, manage your knowledge and never miss a beat with Whale's powerful features. Start for free, no cc needed.

Reduce questions, mistakes, and onboarding time with a knowledge ops solution that drives real results. Learn how it works.

Boost your self-service rates and reach new heights of customer satisfaction using our end-to-end conversational AI platform!

With Coassemble's course builder create engaging, customized, and impactful online training that drive knowledge retention and learner engagement. Get started for free now!

Save your customer support team hours, every day, from answering the same questions with an AI chatbot that can resolve up to 75% of support requests.

Lower support costs while providing a top-tier customer experience every time. Unlock efficiency with the only autonomous customer support AI platform.

LiveHelpNow offers comprehensive support solutions that will make your employees' lives easier and your customers’ experience with your brand better.

Unlock the power of AI with Must AI Generator. Create exceptional content effortlessly, whether it's writing, image manipulation, chatbots, or more. Join us for a new era of content creation!

Build an AI chatbot from your knowledge base and add it to your website or interact with it through our API.

Zoho Wiki is designed to deliver the best knowledge management and collaboration experience to businesses. Get started for FREE.

TheWordsmith is the most advanced end-to-end AI SEO content platform that lets you plan, create, and distribute SEO content that Google loves. Try for Free

Create, maintain, and host documentation that leverages Generative AI to answer any question.

Unleash the untapped potential of your organization by harnessing the power of Bloomfire’s AI-based knowledge management software platform.

CaptionHub brings together the AI, tools, integrations and people required for end-to-end subtitling, voiceover and on-screen text localisation.

Empower frontline workers with Dozuki. Increase productivity and upskill employees with the best in standard work instruction and training software.

BoostHQ is the leading knowledge sharing platform for organizations. It helps organizations to share, centralize and discuss internal knowledge.

With ProcedureFlow, following company processes has never been easier. Our cloud-based knowledge management software will help you make your employees experts faster.

Used by Fortune 500 companies right through to small SaaS sites, elevio helps you increase user engagement and loyalty, while dropping support costs.

Kore.ai automates front-office and back-office interactions for every industry by deploying conversational AI-first virtual assistants and process assistants.

Zoho Desk is an online customer service help desk software for happier customers, empowered agents, and healthier businesses. Get a 15-day free trial.

Discover the power of knowledge management with Livepro - the ultimate CX solution. Streamline your processes, improve customer satisfaction today!

Analyze reviews, surveys, and support tickets in one platform that provides AI-based recommendations to improve customer satisfaction.

Create interactive courses, quizzes, video tutorials, and role-plays with a single tool. Works perfectly with any LMS. Download for free!

Answerbase's AI-enhanced helpful content platform auto-generates and auto-optimizes helpful content, providing measurable lift in SEO and conversion.

Combine process automation and document management, at scale, while controlling where and how your content is stored.

Unleash your website's full potential with HubSpot's free CMS. Includes hosting, security, SEO suggestions, and customizable web themes. All in one place.

Your coaching software for business growth. Sign up for FREE trial and unlock the power of CRM, automated tools, LMS, white-labelling & multicoach capabilities!

GitBook is a knowledge management tool for engineering teams. It simplifies knowledge sharing, with docs-as-code support and AI-powered search & insights. Sign up for free!

Use Unleash’s AI search, to make data accessible to every employee.

Support Hero is a Knowledge Management System that works with SaaS, Retail, Call Centers and Contact Center businesses as well as many other types of businesses.

Create your stunning website with ease using Dorik AI Website Builder. Benefit from user-friendly design tools, advanced business solutions, AI tools, and powerful SEO features. Start with Dorik for free.

Qualaroo simplifies the process of collecting user feedback with surveys. Signup today to get actionable UX Insights from your customers

SweetProcess makes documenting standard operating procedures (SOPs) easy and efficient. Share procedures with a team and more. Try it free.

QorusDocs AI proposal management software empowers your team to create beautiful, accurate responses to proposals, presentations and RFP responses.

Lingpad AI translates your messaging channels and help center content effortlessly, helping you take your business global with ease.

SysAid delivers exceptional automated IT service with a comprehensive, next-gen ITSM platform, now powered by AI. Click here to learn more about SysAid!

Espressive's AI-driven automation elevates workplace support for enterprises, enhancing productivity & satisfaction from day 1.

Klyck makes it easy to create, organize and share your knowledge, documents, data and more. Bring your content to life.

PageProof is a powerful online proofing software with tools that make the review and approval of creative work feel effortless. Start your free trial today!

2024's Premier AI Chatbot Builder Platform: Quickly Deploy Custom GPT Chatbots in Under 5 Minutes. Experience seamless integration with leading technologies including OpenAI and Google AI's Gemini, ensuring a comprehensive communication experience. Our platform's flat fee structure offers a straightforward, cost-effective solution for AI-powered business communication at scale. Elevate your digital strategy with our cutting-edge solution, designed for superior engagement and customer interaction.

Tiledesk empowers businesses to establish AI Agents across various channels, offering automated customer service and enhancing customer engagement. Get started free.

Achieve unmatched growth with Success.ai. Dive into 700M+ B2B leads, and benefit from unlimited emails, automated warmups, and AI-powered writing. Transform your outreach - Start free for 14 days!🚀

Beautifully simple internal blog and knowledge-sharing platform. Share news and knowledge, boost company culture and improve internal communication. Free trial.

SafeBase enables security, GRC, and sales teams to easily share and automate access to critical security, compliance, and privacy information with its Trust Center Platform.

Our award-winning intranet software makes it easy to help employees share knowledge, stay informed, and feel connected.

Groove is the simple yet powerful alternative to Zendesk. The best helpdesk software for your business. Shared inbox, knowledge base, chat and more!

Testportal is an online skills and knowledge assessment tool which allows you to create your own tests, quizzes and exams.

From internal communications to surveys, knowledge and task management, and more, equip your company with a unified intranet to boost culture and work towards the common vision.

Policies and Procedures Management Software attestation, CyberGRC, approval, training, quizzes, workflow, checklists, approval

Appcues is the most flexible way to build personalized product experiences. From user onboarding through adoption and retention. Get started for free.

Create tree diagrams, concept maps, fishbone diagrams, org charts, timelines, and more with EdrawMind, a free online mind map maker and team management tool. Unlock your creativity with our AI tools and 15,000+ templates.

Mavenoid is the product support automation platform built for complex products and devices. Using our AI, we solve problems too complex for chatbots.

Transform employee experience and internal comms with Simpplr’s AI-powered employee experience platform. Go beyond the intranet.

The best platform to combine research and writing using GPT-4. Write factual SEO blog posts, research webpages and files, and access 100+ AI templates.

The Complete Online Customer Service Platform Automated and agent-assisted CX channels. Knowledge For YourTeam Knowledge For YourCustomers Xan Chatbot The Customer Service Chatbot Chat Real-Time Messaging Boost Agent Efficiency by Up To 20% Equip your team with the tools to better serve your customers, boosting standards of service and increasing efficiency by up to 20%.

With HappyFox customer complaint management software, handling cutomer complaint has never been this easy. Manage, track, solve customer issues with HappyFox Service desk

Create and optimize in-app experiences that turn new users into champions. Onboard, engage, collect feedback, analyze user behavior; without coding.

Powered by AI, Language I/O delivers real-time, accurate translations for you and your customers in 150+ languages through seamless integrations with Salesforce, Zendesk, Oracle, ServiceNow, and more.

Deliver a superior customer experience with generative AI powered chatbots and live chat for customer service. Get Started Free

Unlock the power of AI for all your creative needs. Our free all-in-one platform empowers you with AI tools for text, writing, image, audio, and video.

Decrease time to revenue with the #1 product assistant behind 20,000 successful teams. Turns untapped data—like call recordings—into your most valuable deliverables.

Communicate, operate and train your non-desk employees with Connecteam's all-in-one employee app. Easy to use, customizable and affordable like no other!

Grow your relevance, leads, and sales with Unbounce. Easily create , test and optimize landing pages for your business and boost conversions with AI insights.

Teamwork Desk is a help desk ticketing system that allows you to centralize communication and improve transparency, so you can focus on customer happiness.

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Narrato is an AI content creation & marketing workspace to do everything from ideation, creation, optimization, content & team management, to publishing - all in one place.

Curate, Organize and distribute your marketing collaterals, track their performance and engagement in real time with Paperflite.