GrooveHQ Ratings (September 2025)
This page breaks down GrooveHQ ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand GrooveHQ’s overall reputation. This data-driven overview will show you exactly how GrooveHQ is rated - including how it compares to competitors.
GrooveHQ's Overall Rating Summary
- Average Rating:4.4/5
- Total Reviews:243 reviews
- Sources:G2, Trustpilot, Trustradius
- Last updated:September 1, 2025
GrooveHQ Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.6/5 | 193+ reviews | 01.09.25 |
 Trustpilot | 4/5 | 30+ reviews | 01.09.25 |
 Trustradius | 3.5/5 | 20+ reviews | 05.08.25 |
What is GrooveHQ?
Groove is a customer support platform that allows businesses to manage support requests through features like a shared inbox, knowledge base, live chat, reporting, and integrations. It offers capabilities such as team collaboration, automated workflows, AI-powered tools, and a live chat widget, all designed to enhance productivity and efficiency. Groove is known for its simplicity, user-friendly design, and affordability, making it a highly rated help desk solution for small to medium-sized businesses.
🤔 GrooveHQ vs Competitors: How Do Ratings Compare?
Check out GrooveHQ AlternativesFrequently Asked Questions
How trustworthy is GrooveHQ?
According to G2 and Trustpilot review sites GrooveHQ holds ratings of 4.6/5 and 4/5 respectively from 223 reviews, indicating a strong level of trust and satisfaction among users as of September 2025.
How many stars is GrooveHQ rated?
GrooveHQ has an average star rating of 4.4 out of 5 stars based on average of 243 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from GrooveHQ public reviews pages on platforms: G2, Trustpilot, Trustradius. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for GrooveHQ is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.