Stonly Alternatives (September 2025)

Best Knowledge Base Software that will reduce tickets up to 80%. Create an internal knowledge base or customer help center. Get Started free

Customer service platform for B2C companies to maximize the lifetime value of their customers. Gladly empowers agents without tickets.

Lower support costs while providing a top-tier customer experience every time. Unlock efficiency with the only autonomous customer support AI platform.

Lower support costs while providing a top-tier customer experience every time. Unlock efficiency with the only autonomous customer support AI platform.

With Kustomer, deliver faster, richer experiences to your customers with omnichannel messaging, a unified customer view, and AI-powered automations.

AptEdge's AI Customer Service transforms apps into answers for your agents. Automate your support process with AnswerGPT to Improve Productivity by 67%.

Used by Fortune 500 companies right through to small SaaS sites, elevio helps you increase user engagement and loyalty, while dropping support costs.

AnswerDash's predictive self-service support predicts customers’ questions and deflects support tickets and live chats.

Instantly create a knowledge base for your customers and teams. Build FAQ, User guides, Product Documentation, Standard Operating Procedures and many more

Tiledesk empowers businesses to establish AI Agents across various channels, offering automated customer service and enhancing customer engagement. Get started free.

Resolve issues faster, the first time, in complex service environments. AI learns from your data and people to deliver accurate, turn-by-turn guidance.

Discover how Verint Knowledge Management can help to drive efficiency, consistency & agility across the workforce. Deliver the right knowledge, at the right time.

Helpshift is the only customer service solution combining AI, skilled human specialists, and state-of-the-art technology

Improve agent performance with Knowledge Assist, the knowledge base solution from Verizon. Build trust with the help of this knowledge management solution.

Zingtree's platform helps you uncover and implement automation opportunities at scale by utilizing your expertise, data, apps, knowledge, and business intent.

Automate your customer service process with an advanced AI-driven platform from DeepConverse. Improve customer experience and growth with our AI solution.

Boost your self-service rates and reach new heights of customer satisfaction using our end-to-end conversational AI platform!

QueryPal: AI-Powered Ticket Automation for Modern Support Teams. Our solution integrates with Zendesk, Intercom, Freshdesk, and Salesforce, drafting accurate responses in seconds.

Level AI's call center AI uses semantic intelligence to understand support interactions to improve contact center team performance. Request a demo today.

Save time and retain customers, write, translate and manage better product documentation with Docsie

The All-in-One: Knowledge Base Software with Customizable Help Center Site, Public Roadmap, Embeddable Help Widget, Boosted Announcements & Feedback Collection.

You only get one chance to make a first impression on your customers. A smooth, transparent SaaS onboarding process is key to putting your best foot forward.

Create software training guides in minutes and enable employees to learn your software while they use it.

Looking for knowledge base software? Create a website to share information with customers, clients, employees, and others. Free trial, no credit card required.

Spotlight.ai offers a new generation of AI boosting your sales productivity and pipeline predictability. Automate sales qualification, capture structured data, evidence, and customer voice straight from calls. Zero touch CRM updates, bringing evidence to every qualifier. Automated follow-ups with next steps, gaps, customer-facing decks and status reports. Sales Intelligence | Value Selling | Conversational Intelligence

Create software training guides in minutes and enable employees to learn your software while they use it.

Customer service platform for SMBs to help you serve customers faster and retain them better. Helpwise empowers agents to serve customers not tickets.

Discover the power of knowledge management with Livepro - the ultimate CX solution. Streamline your processes, improve customer satisfaction today!

Free, Simple and modern documentation tool to create and manage online manuals, user guides, knowledge bases, instructions, and tutorials.

Espressive's AI-driven automation elevates workplace support for enterprises, enhancing productivity & satisfaction from day 1.

AI customer service and support takes care of the customers you work hard to win. More than a chatbot, discover Netomi's automated customer service.

All-in-One knowledge management system, combine Wiki, Q&A and AI with built-in workflow. Knowledge Management System - Wiki + Q&A + Workflow + AI

IrisAgent's GPT-powered agent assist helps in customer support automation, ticket tagging and routing. Boost your Net Promoter Score & speed up Mean Time to Resolution

Create a single community destination that allows your customers to self-serve resources with forums, groups, federated content, and gamification.

Turn your contact center into a customer experience powerhouse and hub of ai-driven business insights with powerful customer care software.

With conversational AI we evolve the relationship of companies with their customers : Conversation Assistants, Speech Analytics, Collection, SAC, Qualified Leads.

Save your customer support team hours, every day, from answering the same questions with an AI chatbot that can resolve up to 75% of support requests.

Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses.

Your top rated CSM software platform. The easiest to use, fastest to implement software to reduce churn & increase customer revenue.

Help Desk Software For Personal And Connected Customer Service. Deliver exceptional customer service in multiple languages across live chat, email, Facebook and Twitter.

Help Scout's shared inbox, help center, and live chat software gives your team the tools you need to easily manage customer communications.

Transform your customer experience with DigitalGenius – AI-powered customer service automation for pre- and post-purchase questions.

SaaS Management, Spend Management & User Management for companies that want to optimize saas operations without the hassle of an enterprise-level service.

Generative and conversational AI powered customer service agents for your business. Get a demo or try free now!

LiveHelpNow offers comprehensive support solutions that will make your employees' lives easier and your customers’ experience with your brand better.

A Contact Center Automation platform to resolve customer service conversations across voice, text and chat.

The Most Comprehensive customer support software on the market. Made for B2B teams to scale their efforts, respond faster, and do more.

A CX Automation platform enhancing business scalability and automates customer journeys across multiple channels, Increase CSAT & reduce costs

Support Hero is a Knowledge Management System that works with SaaS, Retail, Call Centers and Contact Center businesses as well as many other types of businesses.

AI for contact centers and CX. Turn customer feedback into insight. Machine Learning, Sentiment Analysis, Self Adapting Analytics and Automation. Free Trial.

The only end-to-end customer engagement platform powered by proven conversational and generative AI technology.

Create interactive decision trees to guide call center agents or self-service customers. Improve first call resolution (FCR) and revenue.

Loris gives you the answers you need to make better CX decisions, from why customers are contacting you to how well your teams are resolving issues.

HelpDocs creates knowledge base software your customers and team will adore. It's fast, flexible, and super simple to use. Start with 14 days free.

Knowledge management simplified. Securely store and share all your market research and insights across your organisation.

Modern cloud-based documentation tool for teams. Create, host, and maintain your online software guides, knowledge bases, context help, instructions.

Get rid of churn, grow NRR, and make your Customer Success team a machine for growth with this platform made for CS, from the ground up

Twig is AI co-pilot for customer experience teams with complex product

Zoho Wiki is designed to deliver the best knowledge management and collaboration experience to businesses. Get started for FREE.

Custify enables Customer Success teams to prevent churn, automate processes and improve onboarding through one easy-to-use interface.

Our human-guided AI helps your business create the ultimate sales engagement experience for your customers.

Klyck makes it easy to create, organize and share your knowledge, documents, data and more. Bring your content to life.

Train your team online in just 5 minutes a day. Short bite-sized customer service video lessons covering every aspect of Customer Service training. Watch Anywhere, Anytime.

Built for construction. Automate your budgets, job costing, draws, bookkeeping, receipt capture, vendor compliance, and more - all with dedicated customer support

Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Schedule a One-on-One Demo

Use AI to transform your customer interactions. Turn ordinary conversations into extraordinary and value-driven exchanges, and ensure that every interaction, whether with artificial agents or humans, is productive and memorable.

Discover MeltingSpot, the #1 Customer Education Platform which offers a comprehensive toolkit to help your customers educate on your product, in your product.

Discover why our easy creation, organization, and numerous integrations, make us so popular with non-technical and tech-savvy teams alike.

Unlock the power of AI learning with Supervity. Browse through a vast library of AI skills created by domain experts for instant in-app learning.

SearchUnify is a unified cognitive platform that powers enterprise search, insights engine, & AI-powered apps for better customer support & self-service.

The only employee training and knowledge management platform also rated number one for onboarding, SOPs, process documentation, and learning management.

Simplify your product communication with Onset. Keep your users informed and up to date, all in one location.

HelpSite is easy-to-use hosted knowledge base software for creating an awesome support & FAQ site for your business. Get started for free!

Discover the power of GPT-4o supported AI chatbots for exceptional customer service. Empower your team and reduce workload with our all-in-one automated solution.

QStory - unlocking hidden capacity, your teams’ potential, cost savings and productivity gains. Click to find out more.

Get research insights, fast. Notably is an all-in-one research platform to help researchers make meaning out of mess faster with AI.

Foleon is a content creation platform that makes it easy for anyone to create interactive content that is 100% on brand.

With Observe.AI, contact centers can act faster with real-time insights and guidance to improve performance, from more sales to higher retention

Create impactful hands-on software training experiences to drive customers to success, empower employees to excel, and transform partners into capable allies.

DITA CCMS for documentation and learning content

Unleash the untapped potential of your organization by harnessing the power of Bloomfire’s AI-based knowledge management software platform.

Gone are the days of siloed, hard-to-find information. Thanks to Seismic’s self-service knowledge management solution, reps can now have answers at their fingertips.

Automate sales with AI calling, texting, appointment setting, and live phone transfers. Integrate with your CRM to nurture and qualify leads effortlessly.

Knowledge Base Software used by 130,000+ users from companies like Amazon, Hertz, Shipt. Start your free 14-Day Trial today

Heretto is one powerful content operations stack to streamline documentation and publish self-service help sites that improve customer satisfaction.

Talkdesk is a global cloud contact center leader for modern AI-powered customer service that is trusted, flexible, and innovative. Get a demo today.

Learn how Service Cloud can help you boost your team’s productivity and close cases faster with one unified agent console.

Improve customer experience with SnapCall's video AI solutions. Get asynchronous problem resolution with SnapCall Clip, real-time engagement with SnapCall Call, and scheduled calls with SnapCall Booking.

5X the productivity of your customer-facing teams with Stagebase's automation and management tools.

MILVUS Centralize o atendimento e aumente a produtividade da sua equipe Veja como automatizar seus processos, otimizar a gestão da sua equipe e os resultados da sua empresa. Faça um teste grátis Acesso ilimitado à plataforma sem cartão de crédito Solicite uma reunião Fale com um de nossos especialistas MILVUS Centralize o atendimento e aumente

Free your organization from the complexities of IT service management and knowledge management with EasyVista's proven ITSM tool and self-help technology!

Inkling provides frontline employee training to help your business confidently serve your customers, your way.

Convert your website visits into sales, retain customers and reactivate inactive users with

Empower frontline workers with Dozuki. Increase productivity and upskill employees with the best in standard work instruction and training software.

Reduce training time, increase learning retention, lower training costs. A modern learning management system built for continuous learning.

→ Create user-friendly job aids and work instructions in 50+ languages → Slash training time with dynamic skills development → Prevent errors and downtime

Intercom is the complete AI-first customer service solution, giving exceptional experiences for support teams with AI agent, AI copilot, tickets, phone & more

Paligo is an end-to-end Component Content Management System (CCMS) solution for technical documentation, policies and procedures, knowledge management, and more.

Mavenoid is the product support automation platform built for complex products and devices. Using our AI, we solve problems too complex for chatbots.