Gainsight Customer Communities Ratings (September 2025)
This page breaks down Gainsight Customer Communities ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Gainsight Customer Communities’s overall reputation. This data-driven overview will show you exactly how Gainsight Customer Communities is rated - including how it compares to competitors.
Gainsight Customer Communities's Overall Rating Summary
- Average Rating:4.4/5
- Total Reviews:445 reviews
- Sources:G2, Trustradius, Gartner, Trustpilot, Capterra, Getapp, Softwareadvice, Producthunt, Facebook
- Last updated:September 1, 2025
Gainsight Customer Communities Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.4/5 | 249+ reviews | 01.09.25 |
 Trustradius | 4.5/5 | 13+ reviews | 01.09.25 |
 Gartner | 3.8/5 | 28+ reviews | 01.09.25 |
 Trustpilot | 3.8/5 | 2+ reviews | 05.08.25 |
 Capterra | 4.4/5 | 49+ reviews | 05.08.25 |
 Getapp | 4.4/5 | 49+ reviews | 01.09.25 |
 Softwareadvice | 4.4/5 | 49+ reviews | 01.09.25 |
 Producthunt | 5/5 | 1+ reviews | 04.05.25 |
 Facebook | 5/5 | 5+ reviews | 05.08.25 |
What is Gainsight Customer Communities?
Gainsight offers a comprehensive Customer Success platform that provides real-time, AI-powered customer engagement insights, drives retention and expansion, and improves user adoption with in-app engagements and product analytics. The platform includes features such as community forums, in-app embeddables, a knowledge base, product feedback and ideation, product communication, and groups & events to enhance customer self-service and engagement. Additionally, Gainsight integrates robust community insights and powerful integrations to create unparalleled customer experiences and a complete 360° view of customer health.
🤔 Gainsight Customer Communities vs Competitors: How Do Ratings Compare?
Check out Gainsight Customer Communities AlternativesFrequently Asked Questions
How trustworthy is Gainsight Customer Communities?
According to G2 and Capterra review sites Gainsight Customer Communities holds ratings of 4.4/5 and 4.4/5 respectively from 298 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is Gainsight Customer Communities rated?
Gainsight Customer Communities has an average star rating of 4.4 out of 5 stars based on average of 445 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Gainsight Customer Communities public reviews pages on platforms: G2, Trustradius, Gartner, Trustpilot, Capterra, Getapp, Softwareadvice, Producthunt, Facebook. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Gainsight Customer Communities is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.