DigitalGenius Ratings (September 2025)
This page breaks down DigitalGenius ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand DigitalGenius’s overall reputation. This data-driven overview will show you exactly how DigitalGenius is rated - including how it compares to competitors.
DigitalGenius's Overall Rating Summary
- Average Rating:4.8/5
- Total Reviews:2,158 reviews
- Sources:G2, Capterra, Facebook, Gartner
- Last updated:September 1, 2025
G2
Capterra
Facebook
GartnerWhat is DigitalGenius?
DigitalGenius offers a unified platform featuring conversational and visual AI for comprehension, deep integrations for resolution, and generative AI for personalization and empathy. The platform seamlessly integrates with existing systems to resolve customer queries, generate return labels, identify lost packages, and process replacements and refunds without agent involvement. It also includes capabilities like defect detection, proactive issue resolution, and personalized customer interactions to improve conversion rates and customer satisfaction.
🤔 DigitalGenius vs Competitors: How Do Ratings Compare?
Check out DigitalGenius AlternativesFrequently Asked Questions
How trustworthy is DigitalGenius?
According to Capterra and G2 review sites DigitalGenius holds ratings of 4.8/5 and 4.7/5 respectively from 2,147 reviews, highlights excellent reputation and user approval as of September 2025.
How many stars is DigitalGenius rated?
DigitalGenius has an average star rating of 4.8 out of 5 stars based on average of 2,158 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from DigitalGenius public reviews pages on platforms: G2, Capterra, Facebook, Gartner. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for DigitalGenius is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.