Verint Knowledge Management Ratings (September 2025)
This page breaks down Verint Knowledge Management ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Verint Knowledge Management’s overall reputation. This data-driven overview will show you exactly how Verint Knowledge Management is rated - including how it compares to competitors.
Verint Knowledge Management's Overall Rating Summary
- Average Rating:4.3/5
- Total Reviews:340 reviews
- Sources:G2, Capterra, Trustradius, Gartner
- Last updated:September 1, 2025
Verint Knowledge Management Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.2/5 | 148+ reviews | 01.09.25 |
 Capterra | 0/5 | 0+ reviews | 14.08.24 |
 Trustradius | 4.55/5 | 53+ reviews | 14.01.25 |
 Gartner | 4.2/5 | 139+ reviews | 06.04.25 |
What is Verint Knowledge Management?
Verint Knowledge Management integrates seamlessly across business operations, providing automated, just-in-time knowledge to support staff and improve efficiency, consistency, and compliance. It leverages AI-powered tools like Knowledge Automation Bot, Knowledge Creation Bot, and Knowledge Suggestion Bot to enhance agent capacity, reduce call duration, and improve customer satisfaction. The platform supports self-service, reduces inbound volume, and ensures consistent answers through a single source of truth, benefiting large, complex organizations.
🤔 Verint Knowledge Management vs Competitors: How Do Ratings Compare?
Check out Verint Knowledge Management AlternativesFrequently Asked Questions
How trustworthy is Verint Knowledge Management?
According to G2 and Gartner review sites Verint Knowledge Management holds ratings of 4.2/5 and 4.2/5 respectively from 287 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is Verint Knowledge Management rated?
Verint Knowledge Management has an average star rating of 4.3 out of 5 stars based on average of 340 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Verint Knowledge Management public reviews pages on platforms: G2, Capterra, Trustradius, Gartner. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Verint Knowledge Management is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.