elevio by Dixa Alternatives (September 2025)

Used by Fortune 500 companies right through to small SaaS sites, elevio helps you increase user engagement and loyalty, while dropping support costs.

4.7/5

134+ reviews

Reviewed on:

G2
Trustradius
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Softwareadvice
Producthunt
1.
How AI Self-Service Improves Your Customer Support - AnswerDash
https://www.answerdas
.com/

AnswerDash's predictive self-service support predicts customers’ questions and deflects support tickets and live chats.

2.
Helpjuice – Knowledge Base Software
https://www.helpjuic
.com/

Knowledge Base Software used by 130,000+ users from companies like Amazon, Hertz, Shipt. Start your free 14-Day Trial today

3.
My AskAI — Your AI Agent for Customer Support
https://www.myaska
.com/

Save your customer support team hours, every day, from answering the same questions with an AI chatbot that can resolve up to 75% of support requests.

4.
Knowledge Base Software, Announcements & Feedback
https://labikno
.com/

The All-in-One: Knowledge Base Software with Customizable Help Center Site, Public Roadmap, Embeddable Help Widget, Boosted Announcements & Feedback Collection.

5.
ClientSuccess - Simple, Powerful Customer Success
https://www.clientsucces
.com/

Your top rated CSM software platform. The easiest to use, fastest to implement software to reduce churn & increase customer revenue.

6.
Help Scout: Shared Inbox, Help Center, & Live Chat Software
https://www.helpscou
.com/

Help Scout's shared inbox, help center, and live chat software gives your team the tools you need to easily manage customer communications.

7.
CrowdPower - Customer Engagement for SaaS
https://crowdpowe
.io/

CrowdPower is a simple automation platform that can onboard new users, reduce churn, keep your customers informed, and so much more.

8.
Product Growth Platform | Userpilot
https://userpilo
.io/

Userpilot helps product teams deliver personalized in-app experiences to increase growth metrics at every stage of the user journey.

9.
Kayako — A Help Desk Software Platform
https://kayak
.com/

Help Desk Software For Personal And Connected Customer Service. Deliver exceptional customer service in multiple languages across live chat, email, Facebook and Twitter.

10.
Proprofs Knowledge Base for Employees & Customers | Unlock All Features Free
https://www.proprofsk
.com/

Best Knowledge Base Software that will reduce tickets up to 80%. Create an internal knowledge base or customer help center. Get Started free

11.
Your Competitive Advantage in an Efficiency Economy
https://www.reachsuit
.io/

Sector leading SaaS companies, like ChurnZero, WebPT, Restaurant365, and Phenom, choose ReachSuite to increase qualified pipeline, win rates, and Net Dollar Retention in this efficiency-oriented economy.

12.
Centralize customer feedback | Prioritize Feature Requests | Savio
https://www.savi
.io/

Centralize and organize customer product feedback from Success, Sales, and Support to build evidence-based roadmaps. For B2B SaaS Product teams.

13.
Custify | Customer Success Software for SaaS
https://www.custif
.com/

Custify enables Customer Success teams to prevent churn, automate processes and improve onboarding through one easy-to-use interface.

14.
Customer Support AI | CX Automation Platform | Forethought
https://forethough
.ai/

Lower support costs while providing a top-tier customer experience every time. Unlock efficiency with the only autonomous customer support AI platform.

15.
Customer Success and Product Experience Software | Gainsight
https://www.gainsigh
.com/

Gainsight's Customer Success and Product Experience Software empowers companies to increase revenue, decrease customer churn, and drive advocacy.

16.
Supportbench : Customer Support Software Built For The B2B
https://www.supportbenc
.com/

The Most Comprehensive customer support software on the market. Made for B2B teams to scale their efforts, respond faster, and do more.

17.
Mojo Helpdesk - The #1 Ticket Tracking Software | Mojo Helpdesk
https://mojohelpdes
.com/

The Best Solution to Support Customers & Employees Mojo Helpdesk makes customer service easy. Centralize requests, assign, automate, track progress, and get more done faster. Try for free         Request a demo        Centralize requests Still using spreadsheets and emails for requests? Migrate to Mojo Helpdesk to put them all in a powerful but simple ticket tracking. Knowledge base Cut down incoming requests with the self-service knowledge base.

18.
All-in-one Product Adoption Platform - UserGuiding
https://userguidin
.com/

Create and optimize in-app experiences that turn new users into champions. Onboard, engage, collect feedback, analyze user behavior; without coding.

19.
Feedback Analytics for Product teams
https://birdi
.ai/

Transform thousands of user feedback into insights with our Feedback Analytics Platform and take faster product decisions

20.
Front - The Platform for Exceptional Customer Service at Scale
https://fron
.com/

Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses.

21.
Create documentation that your customers love | Docsie
https://www.docsi
.io/

Save time and retain customers, write, translate and manage better product documentation with Docsie

22.
Customer Support Software | TeamSupport
https://www.teamsuppor
.com/

Explore ticketing and live chat solutions that simplify workflows, improve customer satisfaction, and make agents' lives easier.

23.
GUIDEcx Customer Onboarding & Collaboration Solutions
https://www.guidec
.com/

You only get one chance to make a first impression on your customers. A smooth, transparent SaaS onboarding process is key to putting your best foot forward.

24.
Onboard - Customer Onboarding Software for Success Teams
https://onboar
.io/

Onboard Customers faster with the software built to organize, automate, & manage your client onboarding process for modern customer success teams.

25.
Support Hero - Knowledge Management for Today
https://www.supporther
.com/

Support Hero is a Knowledge Management System that works with SaaS, Retail, Call Centers and Contact Center businesses as well as many other types of businesses.

26.
Chameleon | The Deepest Product Adoption Platform | Chameleon
https://www.chameleo
.io/

In a world where user adoption drives revenue, Chameleon's software gives modern SaaS teams the most control, configuration, and customization to win with in-product UX.

27.
ZapScale - The Easiest Customer Success Platform for B2B SaaS Companies
https://www.zapscal
.com/

ZapScale is the best customer success platform for SaaS with easy integrations, prebuilt KPIs & playbooks to proactively address customer needs, reduce churn & boost upsell

28.
Customer Support AI | CX Automation Platform | Forethought
https://www.forethough
.ai/

Lower support costs while providing a top-tier customer experience every time. Unlock efficiency with the only autonomous customer support AI platform.

29.
Engagement Platform for Plans & Policies | Konveio
https://www.konvei
.com/

Konveio is an engagement platform that supports plans & policies throughout their entire life cycle - from early stakeholder collaboration to intuitive publishing and implementation tracking

30.
Support Solutions for Better Business Communications - LiveHelpNow
http://www.livehelpno
.net/

LiveHelpNow offers comprehensive support solutions that will make your employees' lives easier and your customers’ experience with your brand better.

31.
Startdeliver - The Platform for top Customer Success Teams
https://startdelive
.com/

Get rid of churn, grow NRR, and make your Customer Success team a machine for growth with this platform made for CS, from the ground up

32.
SQM Group: Customer Service QA Software
https://www.sqmgrou
.com/

SQM’s Customer Service QA Software is a single platform that helps call centers reduce costs and improve agent engagement and customer experience.

33.
Customer Onboarding and Experience Software
https://www.stagebas
.com/

5X the productivity of your customer-facing teams with Stagebase's automation and management tools.

34.
ChurnRX | Crush Customer Churn
https://www.churnr
.com/

Keep your customers. The best companies know why their customers leave and more importantly why they stay. ChurnRX offers premier retention analytics, consulting, and training to help you improve customer retention.

35.
SmartKarrot: Intelligent Customer Success Software
https://www.smartkarro
.com/

Top-rated customer success software with smart actionable intelligence to drive onboarding, adoption, retention, CX & revenue growth at scale. Get a free demo.

36.
AI driven Customer Success Platform for SaaS - Churn360
https://churn36
.com/

AI-driven Customer Success platform to help SaaS companies predict customer health, extinguish churn, and accelerate retention and revenue.

37.
HelpSite: Make a Knowledge Base / Support Center - for free!
https://helpsit
.com/

HelpSite is easy-to-use hosted knowledge base software for creating an awesome support & FAQ site for your business. Get started for free!

39.
UserVoice Product Feedback, Management and Roadmap Software
https://www.uservoic
.com/

Powerful user feedback software that helps you listen and learn from your customers, prioritize features that matter, and innovate efficiently. Capture and centralize customer feedback into a single source of truth and build customizable roadmaps with the leading product feedback management platform.

40.
Empower Your Customers to Self-Serve | Customer Communities
https://www.gainsigh
.com/customer-communities/

Create a single community destination that allows your customers to self-serve resources with forums, groups, federated content, and gamification.

41.
QueryPal
https://www.querypa
.com/

QueryPal: AI-Powered Ticket Automation for Modern Support Teams. Our solution integrates with Zendesk, Intercom, Freshdesk, and Salesforce, drafting accurate responses in seconds.

42.
Digital Adoption Platform | Usetiful
https://www.usetifu
.com/

Usetiful’s digital adoption platform improves user retention with easy-to-use product tours, smart tooltips, and onboarding checklists.

43.
AI-Powered Knowledge Base Software That Scales With Your Product
https://document36
.com/

Instantly create a knowledge base for your customers and teams. Build FAQ, User guides, Product Documentation, Standard Operating Procedures and many more

44.
Help Desk Software for Stellar Customer Support | Teamwork Desk
https://www.teamwor
.com/desk/

Teamwork Desk is a help desk ticketing system that allows you to centralize communication and improve transparency, so you can focus on customer happiness.

45.
Customer Service Platform - Rated #1 Easiest-To-Use | Gladly
https://www.gladl
.com/

Customer service platform for B2C companies to maximize the lifetime value of their customers. Gladly empowers agents without tickets.

46.
Customer Service Software for Small to Enterprise Businesses
https://www.hubspo
.com/products/service/

HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer while driving efficiency for your team.

47.
AI-powered Omnichannel CX and Support Platform | Simplify360
https://simplify36
.com/

Simplify360 is the only platform you need to deliver amazing CX, manage online reputation, automate support and take control of your social media.

48.
Smile.io | Loyalty programs for growing businesses
https://smil
.io/

Increase retention and boost customer engagement with an easy to use loyalty program built for growing businesses

49.
Knowledge Sharing Platform to develop your collective intelligence - Elium
https://www.eliu
.com/

Your greatest strategic asset lies in the knowledge acquired within your company. This asset must be protected and put to good use.

50.
Accelerate Your Growth With #1 AI Customer Service | Tidio
https://www.tidi
.com/

Convert more leads, provide stellar support, and boost your revenue with Tidio’s game-changing AI-driven customer service solution.

51.
AI-driven Customer Intelligence Platform - Idiomatic
https://www.idiomati
.io/

Idiomatic's powerful AI-driven customer intelligence platform turns all of your customer feedback into a complete, data-driven voice of customer picture.

52.
Knowledge Base Software by KnowledgeOwl
https://www.knowledgeow
.com/

Looking for knowledge base software? Create a website to share information with customers, clients, employees, and others. Free trial, no credit card required.

53.
Espressive | AI Automation To Reduce Costs
https://www.espressiv
.com/

Espressive's AI-driven automation elevates workplace support for enterprises, enhancing productivity & satisfaction from day 1.

55.
Acute - Customer Feedback Management Tool
https://getacut
.io/

The customer feedback management tool that helps you understand your users needs, prioritize your roadmap, and keep your customers in the loop.

57.
Feedbackly - Reveal how customer emotions impact your business
http://www.feedbackl
.com/

Feedbackly - the only customer feedback platform with automated CX software, Education, Consulting, and industry-leading knowledge.

58.
Marker.io: Visual Website Feedback & Bug Reporting tool
https://marke
.io/

Collect client feedback and report bugs into Jira, Trello, Asana, Github directly from your site with screenshots, annotations, console logs, and more.

59.
InAppStory – Engaging Mobile App Stories for Business
https://inappstor
.com/

SaaS for mobile marketing provides Stories feature to boost app engagement & retention, organize in-app advertising & app onboarding with segmentation.

60.
Butterfly - Great managers make great teams
https://butterfl
.ai/

Empower your managers to lead happier, more engaged teams, based on regular data and AI analysis.

61.
Preely: Enhance product decision-making
http://www.preel
.com/

Supercharge product decisions with valuable insights. Fast and easy continuous discovery, informed decision-making. Gain valuable insights now!

62.
Internal Comms & Training App for Frontline Teams | Ocasta Engage
https://ocastaengag
.com/

Ocasta Engage, the frontline comms and training app, takes you beyond just communicating so your teams finally have the know-how to sell and provide the best customer experience every day. Close the knowledge gap today!

63.
Unlock the full potential of your software investments.
https://userlan
.com/

Userlane is a market leading digital adoption platform that instantly improves the usage and adoption of your software. Find out more!

64.
Velaris: Customer Success Platform for Proactive CSMs
https://www.velari
.io/

AI powered customer success platform with powerful features and automation to gather customer insights, prevent churn and delight customers.

65.
Unless - conversational AI for regulated industries
https://unles
.com/

No-code, omnichannel, AI assistance to boost customer success in compliance-driven markets… with an almost trivial implementation effort.

66.
#1 Top Rated Help Desk Software (4.8/5 Stars on G2)
https://www.grooveh
.com/

Groove is the simple yet powerful alternative to Zendesk. The best helpdesk software for your business. Shared inbox, knowledge base, chat and more!

67.
Loopio: RFP Software for Growth-Focused Companies
https://www.loopi
.com/

See why 1,500 companies trust our platform to simplify and streamline any request in your sales process. Easily respond to RFPs, RFIs, DDQs, security questionnaires, and more.

68.
Ring.io - reach people, not inboxes
https://www.rin
.io/

Boost sales with Ring.io: Engage customers directly, automate tasks, and close deals faster. Elevate your sales game now.

69.
Customer Success Software | Totango
https://www.totang
.com/

Totango is an agile Customer Success Software that helps you design, run, measure, and scale your SaaS customer journey to retain and grow customers. Start Free!

70.
Digital first Customer Success Software - ChurnZero
https://churnzer
.net/

Deliver digital first customer success with ChurnZero software that helps businesses improve the customer experience and drive revenue.

71.
Collaboration software for software, IT and business teams
https://support.atlassia
.com/

Atlassian's team collaboration software like Jira, Confluence and Trello help teams organize, discuss, and complete shared work.

72.
Appmixer: Embedded iPaaS and Workflow Automation System
https://www.appmixe
.com/

Embed Appmixer in your SaaS product to launch native integrations and automation in days. Give your customers automation superpowers and grow your key metrics.

73.
Collaboration software for software, IT and business teams
https://www.atlassia
.com/

Atlassian's team collaboration software like Jira, Confluence and Trello help teams organize, discuss, and complete shared work.

74.
Knapsack: Match design intent with user reality.
https://www.knapsac
.cloud/

Unite your design and product teams around a central source of truth. Knapsack is a design system platform serving both designers and developers.

75.
Pendo.io - Product Experience and Digital Adoption Solutions
https://www.pend
.io/

Pendo’s product experience and digital adoption solutions help companies become product led and deliver digital experiences users love.

76.
Skalin, the next generation Customer Success Platform that boosts your Customer Success operations with AI.
http://www.skali
.io/

Skalin helps growing SaaS better onboard, engage and grow their customers with powerful Health Scores, smart automations and project management capabilities.

77.
Eletive | The People Success Platform | Eletive
http://www.eletiv
.com/

Build a workplace where people thrive. Help your people succeed and build a culture of employee engagement, high performance, and self-leadership.

78.
Avion – Endless customer value at scale
https://www.avio
.io/

Avion helps you focus on your users and deliver more value. Story mapping and roadmapping for modern product teams.

79.
Top Knowledge Management and Collaboration Tool | Internal Knowledge Based Expert System Software
https://www.bhyv
.io/

BHyve is your organisation’s AI knowledge sharing, management & collaboration tool to help you source, store, and share tacit knowledge instantly across teams, locations, and functions.

80.
Zowie - Unlock the Power of Conversation
https://getzowi
.com/

Zowie is the AI customer service suite built for ecommerce. Save money, make money, and wow your customers by delivering value in every interaction.

81.
Slab - Knowledge Base & Wiki Software
https://sla
.com/

Discover why our easy creation, organization, and numerous integrations, make us so popular with non-technical and tech-savvy teams alike.

82.
Make Your App Dynamic | Plotline
https://www.plotlin
.so/

Plotline gives marketers the ability to make rapid changes to their app, so they are less dependent on internal teams to achieve their onboarding and adoption goals.

83.
Failed Payment Recovery - FlexPay
https://www.flexpa
.io/

FlexPay's failed payment recovery helps subscription and SaaS businesses reduce churn, boost retention, and increase revenue.

84.
User Onboarding Software | Userflow
https://userflo
.com/

The fastest way to fast user onboarding. Userflow lets your whole team build customized in-app tours, checklists and surveys, without code. Convert more customers and increase retention.

85.
Kipsu | Meet the moment.
https://kips
.com/

Kipsu’s market-leading FCX solution enables organizations to better serve their customers through digital messaging, performance metrics, and sentiment analysis.

87.
CustomerGauge - Voted #1 for B2B VoC Software
https://customergaug
.com/

Leverage your B2B customer data to reduce churn and increase revenue in your accounts.

88.
Slite - AI-powered knowledge base
https://www.slit
.com/

Discover Slite's AI powered knowledge base for quick access to trusted company info. Simply ask Slite and get the answers you need. Start for free.

89.
Email Management Software | Customer Engagement...
https://helpmonk
.com/

Helpmonks is an all-in-one email management software with powerful customer engagement features, including email marketing, knowledge base, live chat, and more

90.
Intercom: The complete AI-first customer service solution
https://www.interco
.com/live-chat/

Intercom is the complete AI-first customer service solution, giving exceptional experiences for support teams with AI agent, AI copilot, tickets, phone & more

91.
Salevant | AI Sales Assistant
https://www.salevan
.ai/

Salevant introduces Yog GPT which helps you handle customer queries like a pro. Try our AI Assistant to meet every customer expectation and empower a team to be 10x more efficient.

92.
Intercom: The complete AI-first customer service solution
https://www.interco
.com/

Intercom is the complete AI-first customer service solution, giving exceptional experiences for support teams with AI agent, AI copilot, tickets, phone & more

93.
Uitrial | Cutting-edge User Engagement
https://uitria
.com/

Elevate your software with our advanced real-time verbal conversational AI and research tools.

94.
Appcues | Product adoption made easy
https://appcue
.com/

Appcues is the most flexible way to build personalized product experiences. From user onboarding through adoption and retention. Get started for free.

95.
Search-Based Survey Data Analysis Solution | KnowledgeHound
https://www.knowledgehoun
.com/

As the world’s only search-driven survey data analysis solution, Knowledgehound enables Fortune 500 companies to unlock the potential hidden in their survey

96.
REVIEWS.io - Company & Product Review Collection
https://www.review
.io/

Review collection made simple. Our friendly review platform helps you build trust quickly with our monthly subscription & flexible plans.

97.
Product Analytics with Pre-built Reports
https://www.innertrend
.com/

InnerTrends helps product-led teams optimize their app faster, with insights from pre-built analytics reports. Designed by growth experts & data scientists

98.
Modern Tool to Create and Manage Online User Manuals - Sonat
https://sona
.com/

Free, Simple and modern documentation tool to create and manage online manuals, user guides, knowledge bases, instructions, and tutorials.

99.
Tiledesk: Automated Customer Service with an AI Agent
https://tiledes
.com/

Tiledesk empowers businesses to establish AI Agents across various channels, offering automated customer service and enhancing customer engagement. Get started free.