mySQM QA Software Ratings (September 2025)
This page breaks down mySQM QA Software ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand mySQM QA Software’s overall reputation. This data-driven overview will show you exactly how mySQM QA Software is rated - including how it compares to competitors.
mySQM QA Software's Overall Rating Summary
- Average Rating:4.6/5
- Total Reviews:197 reviews
- Sources:G2
- Last updated:September 1, 2025
mySQM QA Software Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.6/5 | 197+ reviews | 22.09.24 |
What is mySQM QA Software?
SQM Group offers mySQM™ Customer Service QA Software, a single QA platform for call centers to monitor, motivate, and manage agents, improving customer experience and reducing QA costs by 50%. The software includes features like 360º QA Feedback, Rewards & Recognition, Agent Self-Coaching, and CX Benchmarking, and uses a 360° approach combining CX post-call surveys, call handling, and compliance data. Additionally, SQM provides tools like the mySQM™ ROI Calculator and offers resources to help contact centers improve first call resolution, customer service, and employee engagement.
🤔 mySQM QA Software vs Competitors: How Do Ratings Compare?
Check out mySQM QA Software AlternativesFrequently Asked Questions
How trustworthy is mySQM QA Software?
According to G2 review site mySQM QA Software holds rating of 4.6/5, indicating a strong level of trust and satisfaction among users as of September 2025.
How many stars is mySQM QA Software rated?
mySQM QA Software has an average star rating of 4.6 out of 5 stars based on average of 197 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from mySQM QA Software public reviews pages on platforms: G2. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for mySQM QA Software is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.