ZapScale Ratings (September 2025)
This page breaks down ZapScale ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand ZapScale’s overall reputation. This data-driven overview will show you exactly how ZapScale is rated - including how it compares to competitors.
ZapScale's Overall Rating Summary
- Average Rating:4.8/5
- Total Reviews:150 reviews
- Sources:G2, Capterra, Getapp, Softwareadvice
- Last updated:September 1, 2025
ZapScale Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.8/5 | 114+ reviews | 01.09.25 |
 Capterra | 5/5 | 12+ reviews | 01.09.25 |
 Getapp | 5/5 | 12+ reviews | 01.09.25 |
 Softwareadvice | 5/5 | 12+ reviews | 05.08.25 |
What is ZapScale?
ZapScale is a customer success platform for B2B SaaS that provides the deepest customer insights to growing CS teams, enhancing visibility, productivity, and forecast accuracy. Key features include a 360-degree customer view, automated workflows, pre-built playbooks, AI-powered churn and upsell prediction, and detailed performance analytics. The platform integrates easily with various apps, ensures data security with SOC2, VAPT, and GDPR compliance, and offers rapid onboarding within 12 hours.
🤔 ZapScale vs Competitors: How Do Ratings Compare?
Check out ZapScale AlternativesFrequently Asked Questions
How trustworthy is ZapScale?
According to G2 and Capterra review sites ZapScale holds ratings of 4.8/5 and 5/5 respectively from 126 reviews, highlights excellent reputation and user approval as of September 2025.
How many stars is ZapScale rated?
ZapScale has an average star rating of 4.8 out of 5 stars based on average of 150 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from ZapScale public reviews pages on platforms: G2, Capterra, Getapp, Softwareadvice. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for ZapScale is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.