ZapScale Alternatives (January 2026)

ZapScale - The Easiest Customer Success Platform for B2B SaaS Companies

https://www.zapscal.com/

ZapScale is the best customer success platform for SaaS with easy integrations, prebuilt KPIs & playbooks to proactively address customer needs, reduce churn & boost upsell

4.8/5

150+ reviews

Reviewed on:

Capterra

Getapp

Softwareadvice

ClientSuccess - Simple, Powerful Customer Success

https://www.clientsucces

.com/

Your top rated CSM software platform. The easiest to use, fastest to implement software to reduce churn & increase customer revenue.

Skalin, the next generation Customer Success Platform that boosts your Customer Success operations with AI.

http://www.skali

.io/

Skalin helps growing SaaS better onboard, engage and grow their customers with powerful Health Scores, smart automations and project management capabilities.

Custify | Customer Success Software for SaaS

https://www.custif

.com/

Custify enables Customer Success teams to prevent churn, automate processes and improve onboarding through one easy-to-use interface.

Vitally | We Help Teams Build Scaled CS

https://vitall

.io/

Vitally's all-in-one Customer Success Platform automates and scales your strategies, processes, and workflows with real-time customer data to drive measurable impact for your team and business.

Customer Success Software | Totango

https://www.totang

.com/

Totango is an agile Customer Success Software that helps you design, run, measure, and scale your SaaS customer journey to retain and grow customers. Start Free!

PreSkale | All-in-one PreSales Intelligence Platform

https://preskal

.com/

PreSkale helps PreSales teams streamline evaluation experiences, track product-market insights, deliver impactful solutions, and improve technical conversions.

Velaris: Customer Success Platform for Proactive CSMs

https://www.velari

.io/

AI powered customer success platform with powerful features and automation to gather customer insights, prevent churn and delight customers.

Startdeliver - The Platform for top Customer Success Teams

https://startdelive

.com/

Get rid of churn, grow NRR, and make your Customer Success team a machine for growth with this platform made for CS, from the ground up

Customer Success and Product Experience Software | Gainsight

https://www.gainsigh

.com/

Gainsight's Customer Success and Product Experience Software empowers companies to increase revenue, decrease customer churn, and drive advocacy.