ZapScale Alternatives (September 2025)

Your top rated CSM software platform. The easiest to use, fastest to implement software to reduce churn & increase customer revenue.

Skalin helps growing SaaS better onboard, engage and grow their customers with powerful Health Scores, smart automations and project management capabilities.

Custify enables Customer Success teams to prevent churn, automate processes and improve onboarding through one easy-to-use interface.

AI powered customer success platform with powerful features and automation to gather customer insights, prevent churn and delight customers.

Totango is an agile Customer Success Software that helps you design, run, measure, and scale your SaaS customer journey to retain and grow customers. Start Free!

Vitally's all-in-one Customer Success Platform automates and scales your strategies, processes, and workflows with real-time customer data to drive measurable impact for your team and business.

Top-rated customer success software with smart actionable intelligence to drive onboarding, adoption, retention, CX & revenue growth at scale. Get a free demo.

Deliver digital first customer success with ChurnZero software that helps businesses improve the customer experience and drive revenue.

Get rid of churn, grow NRR, and make your Customer Success team a machine for growth with this platform made for CS, from the ground up

The customer onboarding and implementation software your team need to deliver projects on time, accelerate TTV, and increase customer stickiness

AI-driven Customer Success platform to help SaaS companies predict customer health, extinguish churn, and accelerate retention and revenue.

PreSkale helps PreSales teams streamline evaluation experiences, track product-market insights, deliver impactful solutions, and improve technical conversions.

Gainsight's Customer Success and Product Experience Software empowers companies to increase revenue, decrease customer churn, and drive advocacy.

Leverage your B2B customer data to reduce churn and increase revenue in your accounts.

Customer service platform for B2C companies to maximize the lifetime value of their customers. Gladly empowers agents without tickets.

The Most Comprehensive customer support software on the market. Made for B2B teams to scale their efforts, respond faster, and do more.

Improve product experiences and user adoption with product analytics, in-app engagements, and comprehensive customer feedback.

Transform your sales team with our cutting-edge AI Buyer Enablement Platform. Win more deals, repeatedly.

Understand your customer needs with our AI-powered feedback analytics platform. Save time and resources by building what customers care about.

The modern, flexible, and affordable way to invoice customers and track B2B SaaS metrics.

Eliminate support inefficiencies and spot granular consumer insights. Less churn. Better products. More accurate Business Intelligence.

CrowdPower is a simple automation platform that can onboard new users, reduce churn, keep your customers informed, and so much more.

Elevate your company's digital transformation with the industry's most intuitive Customer Intelligence platform.

Are you compliant yet? The ultimate automation platform, helping SaaS companies with their information security compliance.

Userpilot helps product teams deliver personalized in-app experiences to increase growth metrics at every stage of the user journey.

Feedbackly - the only customer feedback platform with automated CX software, Education, Consulting, and industry-leading knowledge.

Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses.

EverAfter’s customer interface centralizes data, automates QBRs and onboarding, and delivers insights to scale success and accelerate time-to-value across the journey.

Real-time customer experience analytics for enterprises and high-stake decision makers. Never lose a customer again. Book a demo!

Client Retention. Fixed. Stop losing clients and start growing with Clientshare Pulse – the only Quarterly Business Reviews platform for B2B enterprises

Turn users into your most valuable growth channel. Cello is the easiest way to add a P2P referral program to any SaaS product in hours.

No-code & cost-effective one-stop solution for scalable app monetization. Build paywalls, run a/b tests, maximize conversion and retention, and analyze subscription performance.

Get a clear picture of how your B2B SaaS company is growing, find new ways to make it grow even more, and easily act on what you learn.

Grow your in-app subscription revenue with reliable purchase backend, real-time subscription analytics, and no-code monetization tests, all in one place.

Create and optimize in-app experiences that turn new users into champions. Onboard, engage, collect feedback, analyze user behavior; without coding.

Valuecase spaces are the best way to drive engagement and alignment with your prospects - from first touch, to onboarding, and beyond.

No-code, omnichannel, AI assistance to boost customer success in compliance-driven markets… with an almost trivial implementation effort.

Save time and increase productivity by tracking every user interaction, in one holistic view. Designed and built for B2C SaaS companies.

Customer service platform for SMBs to help you serve customers faster and retain them better. Helpwise empowers agents to serve customers not tickets.

Increase revenue with a powerful Cloud GTM solution. List, Manage, and Co-Sell with a zero engineering platform powered by unmatched cloud expertise.

Discover an MSP-centric compliance tool to help your MSP business expand your Compliance as a Service offering. Learn more today.

Drive your subscription revenue to the next level. Fincome is an affordable subscription analytics platform to easily monitor your SaaS KPIs: MRR, Churn, Customers...

Create a single community destination that allows your customers to self-serve resources with forums, groups, federated content, and gamification.

Send NPS, CSAT & CES surveys to your clients and start gathering, analyzing, and acting on the received customer feedback.

Unlock the full potential of your customer data with Zeotap, the best-of-breeds CDP solution. Gain strategic insights for seamless data-driven success.

Churned is an AI-driven customer success platform that integrates with your whole tech stack to leverage all your customer data at scale. Creating automated, personalized customer success

Grow your SaaS brand the easy way. PartnerStack helps you recruit, engage, and scale your entire ecosystem of partners — from affiliates to referral and reseller partners.

QueryPal: AI-Powered Ticket Automation for Modern Support Teams. Our solution integrates with Zendesk, Intercom, Freshdesk, and Salesforce, drafting accurate responses in seconds.

Capture and leverage buying committee data with Nektar.ai. The only scalable solution to enhance reporting in Salesforce and Snowflake, empowering data-driven decisions at every business.

We build Customer Success Software that empowers organizations to acquire, service, and grow lifelong customers. Planhat is the #1 Customer Success Platform.

Lerno is a Real-time Customer Intelligence Platform that helps B2B revenue teams unlock actionable insights from unstructured customer data.

Discover Omind.ai's Experience Platform Management Software. Elevate customer satisfaction and fuel business growth with seamless experiences and lasting connections.

AI-powered data analytics solutions for businesses. We offer data integration, predictive analytics, and machine learning to help you make informed decisions.

Compliance Scorecard is for MSPs that offer CaaS, GaaS, policy management, risk assessments and cybersecurity. Learn more about our program and benefits today.

A warm sales acquisition tool powering B2B sales teams to build stronger relationships with prospects and convert them into leads.

Onboard Customers faster with the software built to organize, automate, & manage your client onboarding process for modern customer success teams.

Trusted cloud-based business network to streamline, automate and fully digitize B2B transitions, augmenting the power of EDI with API capabilities.

Vanta automates the complex and time-consuming process of SOC 2, HIPAA, ISO 27001, PCI, and GDPR compliance certification. Automate your security monitoring in weeks instead of months.

Maximize GTM impact with Dataflo - the tailored data platform for leaders. Visualize, analyze, and gain insights with customizable dashboards.

Fullcast empowers leading SaaS companies to plan, execute, and analyze their GTM strategy and execute against it all with a single click.

Demostack is the demo experience platform that lets you accelerate revenue with better product storytelling. Spin up a sales demo environment in minutes, tailor the story, and win more deals faster.

June is product analytics software for B2B SaaS. Through the platform you'll get auto-generated reports for customer analysis focused on how companies use your product

Help Salespeople Tell Customer Success Stories with an interactive place for salespeople to share these stories. Zebrafi helps to qualify prospects and increases deal size, velocity, and close rates.

Turn all your sellers into live demo wizards! You have too few people who give great demos. Demoleap guides your sellers in real-time on what to do, say, and show. Crush more demos, wow your prospects, and win more deals.

A top-ranking compliance automation platform. Drata can help you get started, scale GRC, and enhance your security and compliance program.

SaaS platform and API for client acquisition, compliance screening and relationship management. Customer Lifecycle Intelligence by FullCircl.

Unlock hyper-growth with Chargebee's Software-as-a-Service. Streamline revenue operations & grow your business efficiently. Join the trajectory to success now.

Scrut is a risk-focused compliance automation platform that helps simplify and streamline information security for cloud-native companies.

Scale your subscription business without the technical hurdles, leveraging a modern commerce platform armed with the tools, flexibility and automation to maximize revenue, increase conversions and minimize churn.

Overcome your ITOps challenges with a no-code, full-stack BizOps & IT operations management platform. Get on-demand scalability, rapid deployment, and affordable licensing costs.

Vendor Management SoftwareBuilt For STARTUPS Procurement. Collaboration. Risk Management Get Started Trusted by 1,000+ global Procurement leaders What is Zapro? Zapro is a comprehensive Vendor Relationship Management (VRM) and Procurement system that integrates seamlessly with your existing ERP or payment modules. Our cloud-based SaaS platform automates the entire procurement process, from vendor onboarding and contract

BoostUp is the Revenue Command Center for RevOps Leaders and CROs to scale revenue efficiently by forecasting accurately, creating more reliable pipeline and improving rep productivity.

Vanta automates the complex and time-consuming process of SOC 2, HIPAA, ISO 27001, PCI, and GDPR compliance certification. Automate your security monitoring in weeks instead of months.

Sector leading SaaS companies, like ChurnZero, WebPT, Restaurant365, and Phenom, choose ReachSuite to increase qualified pipeline, win rates, and Net Dollar Retention in this efficiency-oriented economy.

Revegy is the #1 sales execution platform with built-in visualizations for account planning and operations tools to equip sales teams with deal-winning insights.

Chattermill uses AI to unify and automatically analyze your customer feedback data to give you the insights you need to understand the voice of your customers.

The best revenue operations tool for subscription businesses.

AI for contact centers and CX. Turn customer feedback into insight. Machine Learning, Sentiment Analysis, Self Adapting Analytics and Automation. Free Trial.

Customer Onboarding Software

Data Discovery, DSPM and DLP (Data Loss Prevention) to protect sensitive PII, PHI, PCI data across apps like Slack, Zendesk, GDrive, ChatGPT, Google, M365.

As the enterprise SaaS Management leader, Zylo helps customers control inventory all SaaS, optimize licenses and manage renewals.

Unlock the full potential of your data with our enterprise data integration platform. Streamline data management and access to insights.

Zingtree's platform helps you uncover and implement automation opportunities at scale by utilizing your expertise, data, apps, knowledge, and business intent.

QFlow equips every B2B company with the power of a robust GTM Finance team. In minutes.

Maxio brings core financial operations into one platform to help SaaS companies uncover critical financial insights and unlock their next stage of growth.

Instantly create a knowledge base for your customers and teams. Build FAQ, User guides, Product Documentation, Standard Operating Procedures and many more

Leverage the power and flexibility of our referral software to transform one-time buyers into lifelong advocates.

Identify high-value prospects and at-risk customers by building predictive scoring apps (without coding or special skills).

Tiledesk empowers businesses to establish AI Agents across various channels, offering automated customer service and enhancing customer engagement. Get started free.

Recurly is the best subscription management software and recurring billing platform on the market, compatible with leading ERP, CRM, payment gateways, fraud, and tax solutions.

Collect informations, documents, signatures and leads the smart way.

Real solutions for your complex channel program. More than 80% of channel chiefs and more than half a million partners rely on Zift Solutions to drive channel success.

ProfitWell Metrics by Paddle offers 100% accurate real-time subscription and SaaS financial metrics for free. Integrates directly with Paddle or you existing payment stack. Gain insights, reduce churn and grow your bottom line.

Build better products by turning your user data into meaningful insights, using Amplitude's digital analytics platform and experimentation tools.

ZINFI's Unified Partner Management is cloud-based SaaS platform with partner relationship, channel marketing automation, sales enablement.

Build better products by turning your user data into meaningful insights, using Amplitude's digital analytics platform and experimentation tools.

Harvestr is the all-in-one product management software platform where impact-driven teams across the organization collaborate to build successful products.

Tackle helps you identify the right buyers, co-sell with your Cloud Partners, and transact through the Marketplaces with a platform built for Cloud GTM success.

FunnelStory AI: Stop Churn, Boost Revenue, Cut Busywork, and Focus on What Matters.