SweetHawk Alternatives (September 2025)

Zendesk quality assurance software offers AI-enhanced checks, insightful CX analytics, and agent engagement. Start a free trial today.

Zendesk provides an easy to use and scalable customer service solution for your business. Focus on the conversation, not the channel. Start a free trial

AskNicely helps service businesses measure their customer experience, motivate frontline teams, and see the impact on the bottom line.

Delightfully easy to use one-click CSAT and NPS surveys for MSPs and service minded professionals. Supporting surveys for ConnectWise, Autotask, Zendesk and more.

Zoho Desk is an online customer service help desk software for happier customers, empowered agents, and healthier businesses. Get a 15-day free trial.

Zonka Feedback is an omnichannel Customer Feedback Software and Survey App to measure real-time CX Metrics like Net Promoter Score (NPS Surveys), CES & CSAT.

Help Scout's shared inbox, help center, and live chat software gives your team the tools you need to easily manage customer communications.

When your people thrive, so does your business. Discover how to optimize and deliver employee experiences at scale to grow your people and bottom line.

Collect immediate customer feedback with the Nicereply CX management platform. Use one-click CSAT, CES & NPS surveys & increase the volume of insights you receive.

Zenhub helps your teams get more done faster with time-saving agile automations, fewer meetings, and more visibility in GitHub.

Qualee Technology is the future of digital talent engagement. Our cloud-hosted, client-branded, mobile app solution delivers uniquely engaging experiences.

Freshworks Customer Service Suite is an easy-to-use omnichannel support software, combining AI-powered chatbots and ticketing for increased productivity.

Freshworks makes easy-to-use business software. We are a leading provider of modern SaaS solutions that solve multiple, complex business problems.

Vantage Circle is a Global Employee Engagement Platform to create great workplaces using solutions for Employee Rewards & Recognition, Corporate Wellness, Employee Feedback, and Corporate Discounts.

Strengthen your digital workforce. See how iTacit’s employee platform connects communication and learning to foster the digital employee experience.

Help Desk Software For Personal And Connected Customer Service. Deliver exceptional customer service in multiple languages across live chat, email, Facebook and Twitter.

Hear every customer’s voice, fix every broken experience, and increase customer loyalty and spend with Qualtrics XM.

Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Schedule a One-on-One Demo

Teamvate is an employee experience platform to engage and build a culture in your organisation. Launch branded apps and control your entire organisation from a user-friendly interface. Enjoy email free communication and increase you ROI.

The Most Comprehensive customer support software on the market. Made for B2B teams to scale their efforts, respond faster, and do more.

LiveHelpNow offers comprehensive support solutions that will make your employees' lives easier and your customers’ experience with your brand better.

Engage and retain employees in a hybrid workplace with Employee Surveys & Insights and Recognition & Rewards from WorkTango.

Salesforce apps by SalesMethods. Bring Salesforce to life & boost sales performance with our integrated native salesforce apps.

Create SharePoint ticketing system to fully automate customer support to enhance productivity. Microsoft helpdesk software with 14 Days free trial.

Boost CSAT and improve agent retention with call center QA. Find out how MaestroQA’s software helps support teams succeed - request a demo.

Communicate, operate and train your non-desk employees with Connecteam's all-in-one employee app. Easy to use, customizable and affordable like no other!

Zenphi's AI-powered no-code automation platform is designed to effortlessly automate Google Workspace. Streamline business processes across Google Workspace apps, third-party tools, and more with ease.

Explore ticketing and live chat solutions that simplify workflows, improve customer satisfaction, and make agents' lives easier.

Atlassian's team collaboration software like Jira, Confluence and Trello help teams organize, discuss, and complete shared work.

Atlassian's team collaboration software like Jira, Confluence and Trello help teams organize, discuss, and complete shared work.

Improve your employee communication with the leading employee app and employee software for a more connected business.

Teamwork Desk is a help desk ticketing system that allows you to centralize communication and improve transparency, so you can focus on customer happiness.

#1 tools for managing app store reviews and ratings. Analyze user feedback, respond to reviews, automate workflows, grow app visibility for iOS, Android, Amazon, Huawei.

Onboard Customers faster with the software built to organize, automate, & manage your client onboarding process for modern customer success teams.

Hornbill is the workflow app everyone can use—across your whole organization

Optimize IT service management with Serviceaide. Streamline processes and enhance productivity. Elevate your IT operations today!

Support Hero is a Knowledge Management System that works with SaaS, Retail, Call Centers and Contact Center businesses as well as many other types of businesses.

The newest Playvox solution uncovers actionable customer insights by analyzing conversations from every ticket, survey, and digital interaction. Welcome to

Boost morale with HeyTaco, a fun peer recognition tool for rewarding colleagues with virtual tacos. Integrate with Slack & Teams to build a culture of gratitude!

Tired handling emails about IT issues? Add Freshservice widget to incoming mail using Google gadgets to let agents create a ticket whenever such a mail comes in.

Proze.io - Employee Communications That Engage. Create targeted email, texts, and microsites that integrate with your HR system, SharePoint, Teams and Salesforce.com. Build dynamically individualized newsletters with embedded videos, podcasts, polls, quizzes, and surveys - with rich analytics.

Deploy secure applications with StackHawk. Find and fix application security bugs in the build pipeline. Built for developers to own their AppSec

Turn Customer & Employee Feedback into Actionable Insights with Experience.com. Capture real-time feedback, manage reviews, elevate brand reputation, and unlock valuable insights. Find and refer the best professionals.

The number one PLM, Planning and Pricing solutions for brands, retailers and manufacturers. Click through to find out how we can improve efficiency and innovation.

AptEdge's AI Customer Service transforms apps into answers for your agents. Automate your support process with AnswerGPT to Improve Productivity by 67%.

A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

TeamsPro is a suite of Applications that improves employee experience on Microsoft Teams. Customize Microsoft Teams with apps like Calendar Pro or Contacts Pro by Witivio

We bridge the gap between complex technical processes and intuitive conversations. Our Conversational AI transforms frustrating IVR loops and cumbersome workflows into simplified dialogues.

Groove is the simple yet powerful alternative to Zendesk. The best helpdesk software for your business. Shared inbox, knowledge base, chat and more!

Turn Your Ideas into Reality with Appy Pie's Best No-Code AI Platform!

10K+ teams trust Hiver to streamline shared inbox management and run multi-channel help desks from their Inbox. Try Hiver free for 7 days.

Hubtype offers powerful Conversational Apps to transform customer service automation. Improve customer satisfaction with our innovative tools.

Easy and affordable, we offer the best ticketing system software for help desks, workflow/task management, customer service and complaint support, and more!

Workleap Officevibe — the simplest employee experience solution for driving employee engagement, retention, and performance. Try it for free today.

Simple delivery of your complex workflows with our workflow software. Process, Tasks, Digital Forms & Compliance » Try free today

Optimize your task management and automate processes with TrackVia's custom apps. Streamline operations and gain real-time insights.

Coveo AI. Providing Advanced search. Relevant recommendations. Unrivaled personalization The leading platform for powering ecommerce, customer service, workplace and website.

Boost employee engagement with Jenz App, an internal communication tool that strengthens company culture and builds a transparent workplace.

Employee Engagement Program That Improves Performance, Satisfaction, and Engagement To Put Your Data in Action!

Teamwork Spaces is a modern, intuitive content collaboration workspace with smart features like required reading and live widgets. Learn more about our new document management software."

Automate your work. Make allows you to visually create, build and automate workflows. User friendly no-code integration tool. Try it now for free!

5X the productivity of your customer-facing teams with Stagebase's automation and management tools.

Integrate the Forwarder app into Zendesk Support. Forward all comments and get external teams involved in conversation via e-mail

ProWorkflow enables teams to deliver higher quality work, faster results and better communication. Try for Free.

Empower your teams and fuel positive change with performance, development, and employee engagement tools – all-in-one intuitive employee experience platform.

Deliver human-centered service with email, live chat, and docs from Help Scout.

17hats - Solopreneurs all-in-one business management + CRM software. Streamline & automate your experience - lead, booking, payment & scheduling in one platform. Join a 7-day trial.

A complete experience management platform to collect customer feedback, drive loyalty, and increase satisfaction with targeted surveys, prototype tests, session recording & heatmap.

We are the first Hyper-vertical product that can serve different trades with specific products. We provide a highly configurable, flexible, and intelligent field service management software

Set your business up for financial success with Zeni AI Bookkeeping. A team of accounting experts is here to help every step of the way. Schedule a free demo!

Help remote and in-house contact center teams stay engaged and deliver great customer experiences.

Humanity enables you to forecast demand, automate scheduling and communications, and improve employee experiences.

Empower your teams to solve unique problems and manage complex projects with one flexible no-code platform. Try Quickbase free today!

Tap My Back is an Employee Recognition and Engagement software that seamlessly integrates with Microsoft Teams or Slack!

At MangoApps, we're committed to transforming work experiences through innovation, customizability, security, and care. Our all-in-one solution empowers both office-based and frontline employees, nurturing prosperity and genuine human connection.

Mangomint is the highest rated scheduling software for hair salons, spas, nail salons, barbershops, tanning salons, massage studios, tattoo shops and more.

Manage Projects Tasks, Resources, Time, Invoices, and Customer Portal with expert support a complete Professional Services Automation Platform on Salesforce.

Augmented reality-software voor hulp op afstand helpt service- en onderhoudsteams in het veld om realtime werkinstructies te geven. Probeer onze AR-software voor support op afstand, Zoho lens, nu gratis!

Ubeya is the #1 workforce management software that helps with staff scheduling, employee onboarding, payrolI integration, workforce solution temporary staffing, temporary placement and the gig economy.

Expand your online sales through an all-in-one live chat app. Support and sell simultaneously. Start a free trial today! Trusted by over 37,000 businesses.

Smart Salesforce apps that streamline your workflow. Document generation, esignature, payments, invoicing, web forms, shipping, faxing & more!

Send NPS, CSAT & CES surveys to your clients and start gathering, analyzing, and acting on the received customer feedback.

With HappyFox customer complaint management software, handling cutomer complaint has never been this easy. Manage, track, solve customer issues with HappyFox Service desk

Frontline business leaders use Beekeeper to connect and engage their whole workforce with our productivity app that teams love to use.

Integrated HCM system empowering organizations to elevate HR operations from hire to retire; experience a seamless digital HR transformation with Max efficiency

Teamwork.com is the only all-in-one platform custom-built for client work operations, with best-in-class project management and complete performance reporting. Manage resources, track time, streamline workflows, and maximize profitability, all in one place.

Autoflow is the industry's leading digital vehicle inspection solution for auto repair shops who want to be on the cutting edge of customer service and technology. Book a demo today.

Deltek Cobra enables organizations to manage costs, establish controls, measure earned value, and predict performance to help achieve project success.

Reduce the risk of overstaffing and shrinkage while automating WFM tasks, identifying time-off opportunities & providing employees with preferred schedules.

Create exceptional customer experiences at scale with Medallia

Wooqer is One App for All Ops that enables businesses and teams of all sizes to get actions on ground InSync with strategy, all in one place on Wooqer.

Experience Management Platform for IT - Lead IT and Service Management with Employee Experience and use to manage your Experience Level Agreements (XLAs).

Discover Impromed® with enhanced reporting and real-time analytics, inventory optimization and multiple ways to go paperless.

Experience ALVAO helpdesk software for free for Microsoft 365. Enhance your IT, HR, and Facility processes for small and medium-sized businesses.

QueryPal: AI-Powered Ticket Automation for Modern Support Teams. Our solution integrates with Zendesk, Intercom, Freshdesk, and Salesforce, drafting accurate responses in seconds.

SnapComms multi-channel employee communication software helps businesses achieve better employee engagement and drive key initiatives.

Zoho Projects is a cloud-based project management solution that helps teams plan, track, collaborate, and achieve project goals. Try our online project management platform for free!

Aha! is the world's #1 product development software. See why 1,000,000+ product builders trust us to build lovable products and be happy doing it.

Connect to your volunteers and staff with a comprehensive and user-friendly platform that allows you to automate your end to end workforce management.