Zendesk QA Ratings (September 2025)
This page breaks down Zendesk QA ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Zendesk QA’s overall reputation. This data-driven overview will show you exactly how Zendesk QA is rated - including how it compares to competitors.
Zendesk QA's Overall Rating Summary
- Average Rating:2.7/5
- Total Reviews:921 reviews
- Sources:G2, Capterra, Getapp, Softwareadvice, Trustpilot
- Last updated:September 1, 2025
Zendesk QA Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.7/5 | 204+ reviews | 01.09.25 |
 Capterra | 4.9/5 | 22+ reviews | 01.09.25 |
 Getapp | 4.9/5 | 22+ reviews | 01.09.25 |
 Softwareadvice | 4.9/5 | 22+ reviews | 01.09.25 |
 Trustpilot | 1.9/5 | 651+ reviews | 01.09.25 |
What is Zendesk QA?
Zendesk offers a comprehensive service solution with features like messaging and live chat, AI and automation, data privacy and protection, help center, agent workspace, voice, and workforce engagement. The platform enhances workflows with tools such as Zendesk Sunshine, employee service, and a marketplace, and provides a modern sales solution. Zendesk QA uses AI to review 100% of conversations, spotlight issues, offer coaching, and view performance trends, helping to improve customer experience and operational efficiency.
🤔 Zendesk QA vs Competitors: How Do Ratings Compare?
Check out Zendesk QA AlternativesFrequently Asked Questions
How many stars is Zendesk QA rated?
Zendesk QA has an average star rating of 2.7 out of 5 stars based on average of 921 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Zendesk QA public reviews pages on platforms: G2, Capterra, Getapp, Softwareadvice, Trustpilot. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Zendesk QA is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.