This page breaks down Hiver ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Hiver’s overall reputation. This data-driven overview will show you exactly how Hiver is rated - including how it compares to competitors.

Hiver's Overall Rating Summary

  • Average Rating:4.6/5
  • Total Reviews:1,859 reviews
  • Sources:G2, Capterra, Trustpilot, Trustradius, Producthunt, Gartner, Getapp, Softwareadvice, Facebook
  • Last updated:September 1, 2025

Hiver Ratings by Source

PlatformRatingReviewsLast Update
G2 logoG2
4.6/5
1,232+ reviews01.09.25
Capterra logoCapterra
4.6/5
119+ reviews01.09.25
Trustpilot logoTrustpilot
2.3/5
7+ reviews01.09.25
Trustradius logoTrustradius
4.5/5
14+ reviews01.09.25
Producthunt logoProducthunt
4.6/5
49+ reviews07.07.25
Gartner logoGartner
4.5/5
2+ reviews01.09.25
Getapp logoGetapp
4.6/5
119+ reviews01.09.25
Softwareadvice logoSoftwareadvice
4.6/5
119+ reviews01.09.25
Facebook logoFacebook
4.6/5
198+ reviews05.08.25

What is Hiver?

Hiver offers email management and multi-channel help desk solutions, enabling seamless collaboration, automation, AI capabilities, and analytics directly from your inbox. It supports customer service across various channels like Chat, Knowledge Base, Email, Voice, and WhatsApp, and integrates with tools via API. Hiver enhances team efficiency with features like task assignment, internal notes, and data-driven decision-making, trusted by over 10,000 teams globally.

🤔 Hiver vs Competitors: How Do Ratings Compare?

Check out Hiver Alternatives

Frequently Asked Questions

How trustworthy is Hiver?

According to G2 and Capterra review sites Hiver holds ratings of 4.6/5 and 4.6/5 respectively from 1,351 reviews, indicating a strong level of trust and satisfaction among users as of September 2025.

How many stars is Hiver rated?

Hiver has an average star rating of 4.6 out of 5 stars based on average of 1,859 reviews as of September 2025.

Where does the rating data come from?

The ratings are pulled from Hiver public reviews pages on platforms: G2, Capterra, Trustpilot, Trustradius, Producthunt, Gartner, Getapp, Softwareadvice, Facebook. We update these ratings monthly to ensure they reflect the most current customer feedback.

How overall average rating for Hiver is calculated?

The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.