Verint Workforce Management Ratings (September 2025)
This page breaks down Verint Workforce Management ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Verint Workforce Management’s overall reputation. This data-driven overview will show you exactly how Verint Workforce Management is rated - including how it compares to competitors.
Verint Workforce Management's Overall Rating Summary
- Average Rating:4.1/5
- Total Reviews:523 reviews
- Sources:G2, Capterra, Trustradius, Gartner, Getapp, Softwareadvice
- Last updated:September 1, 2025
Verint Workforce Management Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.2/5 | 148+ reviews | 01.09.25 |
 Capterra | 4.2/5 | 19+ reviews | 01.09.25 |
 Trustradius | 4/5 | 178+ reviews | 01.09.25 |
 Gartner | 4.2/5 | 140+ reviews | 01.09.25 |
 Getapp | 4.2/5 | 19+ reviews | 01.09.25 |
 Softwareadvice | 4.2/5 | 19+ reviews | 01.09.25 |
What is Verint Workforce Management?
Verint Workforce Management (WFM) software is an AI-powered solution designed to improve both customer and employee experiences by ensuring the right people are scheduled at the right time, providing flexible schedules, and offering mobile apps for schedule management. Key features include forecasting and scheduling, quality and compliance, AI-powered routing, omnichannel customer experiences, and analytics and insights. The cloud-based platform offers seamless upgrades, enhanced security, and integration with existing telephony and digital communication channels.
🤔 Verint Workforce Management vs Competitors: How Do Ratings Compare?
Check out Verint Workforce Management AlternativesFrequently Asked Questions
How trustworthy is Verint Workforce Management?
According to Trustradius and G2 review sites Verint Workforce Management holds ratings of 4/5 and 4.2/5 respectively from 326 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is Verint Workforce Management rated?
Verint Workforce Management has an average star rating of 4.1 out of 5 stars based on average of 523 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Verint Workforce Management public reviews pages on platforms: G2, Capterra, Trustradius, Gartner, Getapp, Softwareadvice. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Verint Workforce Management is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.